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Arcserve Cloud Services

Score5.5 out of 10

12 Reviews and Ratings

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What is Arcserve Cloud Services?

StorageCraft, an Arcserve company since the March 2021 merger, offers their StorageCraft Cloud Backup service as cloud-based backup contingency for data stored in cloud-based applications.

Categories & Use Cases

Reviews

What users are saying about Arcserve Cloud Services.
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Reliable and esay-to-manage backup solution

Incentivized
Pablo Magliola
IT Operations Manager in Information Technology at Fisheye IT (11-50 employees employees)

Pros

  • Resilient, reliable and automatic retention and consolidation
  • Scalable deployment by using sites and policies
  • Easy for level 1 engineers to understand and manage

Cons

  • Reporting is not white-labelled and its design has room for improvement
  • No automatic/scheduled virtual boot tests
  • Customization is very limited

Most Important Features

  • Simplicity of deployment
  • Scalability
  • Reliability

Return on Investment

  • Reduced manual workload on managing backups by 50% compared to ShadowProtect and Image Manager
  • Increased profitability as its price is very competitive

Alternatives Considered

ShadowProtect SPX

Other Software Used

Microsoft 365 (formerly Office 365), SkyKick, WatchGuard AuthPoint, Datto RMM, ConnectWise Manage

StorageCraft is the Best

Incentivized
Kevin YoungbloodView profile
Business Owner at Computers Plus Of Union (1-10 employees employees)

Pros

  • Easy file and folder backup and restoring.
  • Easy file and folder restoring with versioning.
  • StorageCraft has great tools that allow you to spin up virtual machines from bare metal backups.

Cons

  • After buying Gilware, the file and folder backup side of their operation needs to be updated. It's lacking features and hasn't been touched really since the buyout. Also, it does fit into the main Dashboard very well. It's just an iframe that opens another website. It's very clunky.
  • The file and folder software also needs a re-work. It also hasn't been changed much from the Gilware software. Although it works great, it lacks options, and doesn't provide a lot of info.
  • I really can't think of anything else I dislike about the software or the service. Everything just works for the most part.

Return on Investment

  • It allows me to providereliable backing to my customers without the headache of constantly tinkering with them.
  • StorageCraft just works. You set it and forget it, which saves time, and time is money
  • They have the packages priced so that small (like myself), medium, and large companies can afford it.

Alternatives Considered

Acronis Backup

Other Software Used

Webroot Endpoint Protection, Malwarebytes, ConnectWise Control (formerly ScreenConnect), Microsoft 365 Business