TrustRadius Insights for Aptean Ross ERP are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
ERP Functions: Users have found the ERP functions in Inventory, job creation, and the upcoming Planet Together to be impactful and fruitful for their daily work in materials, production planning, and distribution. Several reviewers have highlighted these functions as a key strength of the software.
Customized Reports/Inquiries: The ability to create customized reports and inquiries has allowed users to better manage inventories and customer orders. This feature has been praised by multiple reviewers for its usefulness in improving overall efficiency and productivity.
Active User Community: The community surrounding the software has been widely praised by users. Reviewers have mentioned that it is one of the best communities they have encountered, providing valuable knowledge and support for users, administrators, and other personnel. Additionally, the SIG conference hosted by the company has been commended for its ability to further enhance user knowledge.
Ross ERP is in multiple areas of our company. From accounting, finance, inventory management and manufacturing. It is a critical application throughout the organization due to the involvement of so many areas. It solves short dated ingredients, material handling and our MRP for the procurement departments. I am not a everyday user of Ross but when I need a data set it is easy to find.
Pros
Management short-dated ingredients FIFO.
Ease of pulling past production material handling information.
Managing of inventory needs MRP.
Cons
More cross functionality with Factory MES.
Ease with material issue.
Likelihood to Recommend
Inventory management for a fast paced company. Report writing for almost every area utilized with easy to access / drill down menus. Material handling on the production floor.
Ross ERP is the system or record for our company across all departments and product lines. We track financials, sales, production, and food traceability in Ross from the receipt of materials, through production planning, through customer shipments and invoicing.
Pros
Development: the facet that sold us on Ross was the interaction with the user community and the commitment to development with the users in mind. They are by far the most customer driven company I've worked with in terms of product improvement and development. Companies of all sizes are heard and they're suggestions coalesced into a development plan that delivers value for your maintenance dollars.
Lot Traceability: Ross ERP gives us a competitive edge in time for lot trace across multiple sku's and distribution lanes.
Process manufacturing management. Ross recipe and process spec management is very robust, allowing us to capture and manage our yields and costs across labor and numerous types of ingredient inputs. Process manufacturing can be more complex then discrete, and Ross was built for process manufacturing.
Cons
The user interface is under constant improvement, but its a difficult balance between flexibility and ease of use. They have made great strides in recent releases, but have room to grow.
Built in reporting and analytics. Again, they are making great improvements over the last several releases, but have room to keep improving.
Likelihood to Recommend
Ross ERP was designed for and excels in process manufacturing environments. It is best leveraged in companies with strong management support for technology with a strong understanding of the business and manufacturing processes and a willingness to engage in the design and operation of the system. It is less suited for organizations looking for cut and paste solutions that don't' require input from the users and management. It is whatever you make of it.
VU
Verified User
Director in Information Technology (201-500 employees)