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Aptean Made2Manage ERP

Score4.8 out of 10

10 Reviews and Ratings

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What is Aptean Made2Manage ERP?

Aptean Made2Manage ERP is an enterprise resource planning software solution. It is built specifically for small and mid-sized manufacturers. It includes dynamic, to-order environments such as make-to-order, engineer-to-order, assemble-to-order, and mixed mode operations.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Aptean Made2Manage ERP has to offer, as determined by TrustRadius' reviewers.
Based on 10 ratings of Aptean Made2Manage ERP's features
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Top Performing Features

  • Period Close

    Sustain fast close with integrated subledgers, intuitive dashboards, embedded collaboration

    Category average: 8.2

  • Accounts payable

    This includes the automation and tracking of payment to vendors and suppliers, with features such as payment scheduling, check printing, open purchase order alerts, document management, direct ACH bill payment, and vendor records.

    Category average: 8.3

  • Standardized Processes

    Centralize financial management to facilitate standardized financial processes

    Category average: 8.2

Areas for Improvement

  • Supplier Management

    Broadly manage and report comprehensive supplier profiles, capabilities and performance; identify bottlenecks; balance allocations, workloads

    Category average: 7.2

  • Issue Detection

    Detect and create issues as part of the assessment flow

    Category average: 6.8

  • Forecasting

    Statistically forecast based on historical patterns and sales input, monitor accuracy and estimate new demand

    Category average: 6.9

Reviews

What users are saying about Aptean Made2Manage ERP.
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Worst support and implementation of any software I've dealt with in 20+ years in IT

Incentivized
Tracy BurtonView profile
Network Administrator in Information Technology at Insight Lighting (51-200 employees employees)

Pros

  • Made2Manage has been consistent since I began supporting it in terms of data input and the user interface.

Cons

  • Their support has drastically gone downhill over the last few years. For the amount of money paid for the support of their product, there should be no outsourced tech support, however, they have started doing that lately.
  • The development team has no idea how to test a product or release patches in an effective manner. Our last major upgrade was not until the 12th revision of the software and there were still major flaws on the financial end. When I called them about it, they stated that they knew of the issue but had no plans for a fix until the next version release.
  • There has been more than one occasion where I have informed them of a way to resolve an issue that should've already know about.

Return on Investment

  • The annual cost for support is ridiculous for what you get with this product.
  • The amount of money we have tied up in Made2Manage makes it difficult to cut ties with it and find a better solution. We are basically "held hostage" to our current situation.

Find a real ERP. Don't buy this gold plated do-do.....

Incentivized
Verified User
Program Manager in Customer Service (51-200 employees employees)

Use Cases and Deployment Scope

Made2Manage (M2M) has been used as our company ERP for a number of years now. It's used by purchasing, engineering, production, and customer service as the main company database. Purchasing utilizes the PO functionality, engineering creates the new part numbers and bills of material (BOM) for our equipment, the production uses it for restocking parts and BOM information, and finally, customer service uses it for selling parts to customers and for technical support.

Pros

  • It does tie the functions that we use together fairly well.

Cons

  • It's a very old platform and even when it was updated about 7 years ago, it still felt like we were in the MS-DOS world.
  • We requested that they have a warranty component when they did our upgrade 7 years ago and they told the purchasing manager that it was in there. When we got the final program loaded and running, there was no warranty component in the system, so their credibility went out the window in my book.
  • M2M does not do reporting well. We have to go out to the Aptean report writer to develop our own reporting functions rather than them being right in the software package.
  • Our purchasing manager still uses tons of spreadsheets. She should be able to do all her work in M2M. Not user-friendly at all from that aspect.

Return on Investment

  • As I am not on that side of the house, I cannot answer this question.

Other Software Used

Microsoft Excel, Microsoft Powerpoint

Usability

M2M ERP unsolution

Incentivized
Brandon PelinkaView profile
IT Manager in Information Technology at Midwest Rubber Service & Supply Company (51-200 employees employees)

Pros

  • Shop Floor Manager add-on helps with production costs.
  • The scheduling and planning functions help us stay lean on the floor and keep costs down
  • There are a ton of reports so you can get the data you need.

Cons

  • The management interface for users is not straightforward.
  • Managing permissions for users is difficult outside of copying permissions.
  • It still has lots of issues that can cause significant downtime.

Return on Investment

  • We consistently need a consultant for reporting edits, changes and creation.
  • The shop floor manager function is huge to our manufacturing.
  • It needs to be more efficient, we spend too much time and money trying to get extra functionality out of it.

Alternatives Considered

Microsoft Dynamics NAV

Other Software Used

Citrix NetScaler, Microsoft Dynamics NAV, SharpSpring

Made2Manage - If you have customers and orders...you can put them together here

Incentivized
Brandon JusticeView profile
Technical Support in Information Technology at Applied Instruments, Inc. (11-50 employees employees)

Pros

  • Order tracking
  • Customer database
  • Report printing

Cons

  • Editing of orders

Return on Investment

  • It allowed for tracking of repaired parts and trending
  • Allowed us to create custom mailers based on customer purchases

Alternatives Considered

Oracle Database

Other Software Used

Microsoft Office 2016

M2M and manufacturing

Incentivized
Verified User
Vice-President in Finance and Accounting (51-200 employees employees)

Pros

  • The setup and tracking of job orders is really easy and straight forward.
  • The paper trail of transactions, including system generated, is very visible and easy to follow.
  • The ability to update current rolled costs and compare to standard costs make it easy to see how your costs are changing throughout the year.

Cons

  • The reporting of Made2Manage is a bit of a disappointment. We have purchased additional reporting software.

Return on Investment

  • I came on board after M2M was implemented so I'm not sure how it has changed from previous software. However, I do know it has the ability to grow with the company.

Other Software Used

Synoptix