Find a real ERP. Don't buy this gold plated do-do.....
Rating: 3 out of 10
IncentivizedUse Cases and Deployment Scope
Made2Manage (M2M) has been used as our company ERP for a number of years now. It's used by purchasing, engineering, production, and customer service as the main company database. Purchasing utilizes the PO functionality, engineering creates the new part numbers and bills of material (BOM) for our equipment, the production uses it for restocking parts and BOM information, and finally, customer service uses it for selling parts to customers and for technical support.
Pros
- It does tie the functions that we use together fairly well.
Cons
- It's a very old platform and even when it was updated about 7 years ago, it still felt like we were in the MS-DOS world.
- We requested that they have a warranty component when they did our upgrade 7 years ago and they told the purchasing manager that it was in there. When we got the final program loaded and running, there was no warranty component in the system, so their credibility went out the window in my book.
- M2M does not do reporting well. We have to go out to the Aptean report writer to develop our own reporting functions rather than them being right in the software package.
- Our purchasing manager still uses tons of spreadsheets. She should be able to do all her work in M2M. Not user-friendly at all from that aspect.
Likelihood to Recommend
For parts sales, M2M is not a good program. There are too many glitches that happen between the sales order process and the shipping process. At the same time, we have to work with outside vendors to make certain functions work in the program. Or it has to work outside the program and communicate back to the main software. Way too clunky.