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IBM Targetprocess

Score8.6 out of 10

55 Reviews and Ratings

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What is IBM Targetprocess?

IBM Targetprocess is a platform for enterprise agile planning (EAP) and strategic portfolio management (SPM) solutions that allows business and technology planners at all levels to dynamically plan and manage work, resources, investments, programs, and portfolios while ensuring continuous alignment to the enterprise strategy in a single source of truth.

Categories & Use Cases

Media

Resource Management: Reduces risk by dynamically managing resources, capacity, and demand
Program Management: To deliver value throughout a strategic portfolio
Portfolio Budgeting: Shifting from project to product funding
Strategic Planning: Continuously links work, labor, and investments to business strategy

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Key Features

Learn about the best (and worst!) features IBM Targetprocess has to offer, as determined by TrustRadius' reviewers.
Based on 55 ratings of IBM Targetprocess's features
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Top Performing Features

  • Resource Management

    Resource management is workload planning to maximize resources.

    Category average: 9.2

  • Budget and Expense Management

    Budget and expense management provides the capability to track all expenses by employee or department and link them back to department. It also enables hourly rates to be set.

    Category average: 8.6

  • Timesheet Tracking

    Timesheet tracking is the ability to track all billable and non-billable hours for each project.

    Category average: 8.3

Areas for Improvement

  • Search

    Users can search for related materials across files, discussions threads, schedules, etc. using project keywords or tags.

    Category average: 6.5

  • Mobile Access

    Mobile access is the ability to access the software from a smartphone or tablet.

    Category average: 4.7

  • Gantt Charts

    Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.

    Category average: 7.9

Reviews

What users are saying about IBM Targetprocess.
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A review as a relatively new adopter of IBM Targetprocess

Dominic Kirkley
Portfolio Tooling Product Owner in Product Management at Skipton Building Society (1001-5000 employees employees)

Use Cases and Deployment Scope

We've recently adopted IBM Targetprocess as our Enterprise Portfolio Management solution to help us with our view of strategy to execution. As an Organisation we recently moved away from one tooling supplier so hopefully can provide some objectivity to this review. We were keen to give visibility and transparency of our Change portfolio to become more data driven and facilitate the right conversations.

Pros

  • The UI is more intuitive than other suppliers and that is consistent feedback from our user population
  • We've really focused in on and leveraged the power of the integrations with our other SaaS solutions to create that version of the truth and avoidance of unnecessary and wasteful duplication of effort.
  • Dashboards are useful and spinning up new reports is relatively straightforward with basic knowledge of the tooling.
  • Being able to share the view to non users within the Organisation is a useful benefit.
  • I like the ability to be able assess data points within many of the visuals to simply validate and interrogate the data.

Cons

  • Having the ability to only open 3 windows at a time is an unnecessary constraint and hope IBM will get this on the change road map.
  • Excited to see what AI capabilities will be developed over time to create further Portfolio management efficiencies.
  • We're currently navigating support options which appear to differ by Apptio product so maybe room to create some consistency there as it's a little confusing.
  • If you use an implementation partner be sure to focus on knowledge transfer. It was important to us to be in control of the keys however you may have to drive this.

Return on Investment

  • Reduced waste via maximising integrations
  • Allowed us to move away from manual RAIDD management and tracking
  • Enabled greater visibility to portfolio change management
  • Enabled us to become more data driven
  • Transparency of change data so we can regularly inspect and adapt
  • Reduced cost in comparison to previous supplier.

An honest review of IBM Targetprocess

Incentivized
Alistair Bailey
enterprise architect in Information Technology at keybank (10,001+ employees employees)

Use Cases and Deployment Scope

I use IBM Targetprocess for pull cloud costing for GCP, particularly but also for our Azure tenant

Pros

  • clean dashboards
  • easy access to information
  • customized reports
  • being able to export via XLSX

Cons

  • more graphical / BI related displays
  • data model attributes were at time confusing
  • lack of immediate guidance when issue arose

Return on Investment

  • immediate and centralized access to details
  • easy access to reports

Alternatives Considered

Atlassian Jira and Azure DevOps Server

Other Software Used

Azure DevOps Services, Atlassian Confluence, Atlassian Jira

Amazing experience with IBM Targetprocess

Incentivized
Verified User
Engineer in Information Technology (10,001+ employees employees)

Use Cases and Deployment Scope

IBM Targetprocess is something we are trying to implement to improve the agile process in our team to improve efficiency and productivity. The advantage of IBM Targetprocess is the visual boards and it helps us in visualizing details in a better manner and hence improve collaboration among the team. The other advantage is integration with other tools.

Pros

  • Integration with JIRA
  • Visual Boards
  • Integration with AI

Return on Investment

  • It has improved productivity of our resources.
  • It has improved tracking for our resources.

Other Software Used

Atlassian Jira

Customizable portfolio management tool

Incentivized
Verified User
Strategist in Corporate (51-200 employees employees)

Pros

  • Customization to match the org structure
  • Integration with Jira

Cons

  • Poor UX makes users feel frustrated and confused
  • Hard to use for the first time without training

Return on Investment

  • Increased transparency levels

Alternatives Considered

Jira Align

Other Software Used

Atlassian Jira, Atlassian Confluence

Optimizing Workflows and Visibility Using IBM Targetprocess

Incentivized
Om Prasad
Senior DevOps Manager in Engineering at Clarivate (10,001+ employees employees)

Use Cases and Deployment Scope

We widely use IBM Targetprocess tool for PI planning before starting the next quarter, OKR's planning, Working assignment to the engineers and cross team collaboration. This will help us to prioritize the tasks, track the dependencies, sprint planning , backlog grooming and delivery tracking. this will reduce the time and improve the productivity

Pros

  • PI planning, On Every quarter the identified taks have been tracked with it
  • This works well for backlog grooming
  • This will help us to manage the cross team deliverables

Cons

  • The UI is bit complex for new users who never used it. i think this can be sorted out by providing the steps to access?
  • dashboards with large datasets can cause performance lags or timeouts
  • Introduce more flexible, template-based RBAC configurations.

Return on Investment

  • Faster PI planning and backlog grooming
  • Unified views across teams and portfolios
  • Improved capacity planning and forecasting

Alternatives Considered

IBM Cloudability

Other Software Used

Atlassian Jira, Trello, Corporate Planner

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