#1 most frequent
United States of America
29.8%370 installations of 1,243
What is AnyDesk?
AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
Categories & Use Cases
Videos
Top Performing Features
Remote management of servers & workstations
Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc. without having to initiate remote control.
Category average: 8.4
Remote Active Directory® management
Remotely unlock user accounts, reset passwords, manage Organizational Units, edit Group Policy, etc.
Category average: 6.7
Multi-platform remote control
Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).
Category average: 6.5
Areas for Improvement
Instant message
Ability for administrator to communicate via instant message with remote user.
Category average: 7.2
Annotations
Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.
Category average: 6.6
Centralized management dashboard
Dashboard to facilitate management of users, permissions, licenses etc.
Category average: 7.5
Who Buys & Uses AnyDesk
#2 most frequent
Brazil
14.6%182 installations of 1,243
#3 most frequent
India
12.0%149 installations of 1,243
Pros
- Effective remote access and control capabilities for troubleshooting and system maintenance (7 of 11 reviews)
- Easy file transfer functionality for copying and sharing files (3 of 11 reviews)
- User-friendly interface, contributing to ease of use (3 of 11 reviews)
Cons
- Connection reliability issues, including slow connection times, frequent timeouts, and disconnects (5 of 11 reviews)
- Dependence on internet connectivity impacting speed (3 of 11 reviews)
- User interface issues, including visibility of the remote address field and setup process for unattended access (3 of 11 reviews)
AnyDesk Review
Use Cases and Deployment Scope
I am able to log into my computer remotely and use my office computer just as if I was at my desk in the office. I am able to access all my files and folders just as if I was in the office and able to transfer files from my computer to me desktop.
Pros
- Ability to transfer files
- Have access to all my information on my remote computer
- Easy access to AnyDesk from anywhere.
Cons
- Saving password for easier access
- Being able to wake a computer up from sleep mode
- Have the ability to access 3 computers at one time.
Return on Investment
- The ability to login in via a web browser
- Seamlessly working as if I am on my desktop
- The ability to use multi screen applications
Usability
Alternatives Considered
1Password
Other Software Used
Ingram Micro, Microsoft 365, 1Password
One of the best Remote Desktop Softwares
Use Cases and Deployment Scope
I am using AnyDesk to provide remote support to my team members for ERP related issues.
It enabled me to resolve ERP related queries by taking remote access of user system instead being physically present there which is saving my lot of time and efforts. It has also helped me to support any user irrespective of their location.
It enabled me to resolve ERP related queries by taking remote access of user system instead being physically present there which is saving my lot of time and efforts. It has also helped me to support any user irrespective of their location.
Pros
- It allow me to support user irrespective of their location
- It enabled me to support users 24x7
- It helped me to save valuable time.
Cons
- Sometimes getting your ID takes longer time.
- Free version comes with limited features and connections
- Requires stable internet connection
Return on Investment
- It helped us to save time.
- It helped us to improve productivity
- it allowed us to provide instant support to users
Usability
Alternatives Considered
TeamViewer
Other Software Used
SAP HANA Cloud, Cisco AnyConnect, Vin eRetail
[...] AnyDesk Review
Use Cases and Deployment Scope
I have two use cases where I use AnyDesk. The first is as a secure remote access tool to manage support for my clients. My client(s) pay for the AnyDesk License. In this environment, I use the access control list to only allow certain users to login to users machines via AnyDesk. The second use case is where i use AnyDesk to login to machines in my HomeLab without having to move machines and keyboards around and I can manage an uncluttered workspace.
Pros
- Secure remote access
- File transfer
- AnyDesk local network detection
Cons
- Can't think of anything at the moment.
Return on Investment
- I don't have a license. My model os my client purchases the license for their support.
Usability
Alternatives Considered
TeamViewer and Splashtop
Other Software Used
Atera, Microsoft 365, Proton VPN, 7-Zip, Spotify for Podcasters, Calibre
My Office Work From Home Essential
Use Cases and Deployment Scope
AnyDesk plays a crucial role during office meetings and remote work.
It allows seamless screen sharing and connectivity between systems, which has significantly enhanced collaboration and clarity, especially while working on remote networks. During work-from-home scenarios, it's extremely helpful we can easily access another user's PC to troubleshoot software issues or quickly demonstrate solutions to any errors.
It allows seamless screen sharing and connectivity between systems, which has significantly enhanced collaboration and clarity, especially while working on remote networks. During work-from-home scenarios, it's extremely helpful we can easily access another user's PC to troubleshoot software issues or quickly demonstrate solutions to any errors.
Pros
- Cross platform connectivity:
- AnyDesk can be used on PC or mobile to connect for any issue that is really amazing
- Fast and reliable:
- It gives smooth and fast connectivity, multiple gesture and pointing sharing system allows user to really understand and navigate while screen sharing.
- Quick and easy Data transfer:
- While discussion itself we can share updated files or required info with just drag file, no more complicated file sharing requires neither need to wait for info to share its quick and easy
- Real time Access:
- If any IT person or Software personal want to fix issue by taking control of system, its easy and smooth.
Cons
- Notification or Addition:
- AnyDesk provides codes to connect room, which is complicated sometimes, if it is manageable same as a call then it can be much user friendly though current system is unique in its way for AnyDesk.
- Use of AI more:
- If AnyDesk can provide Summary, previous call data and recording data storage with summarized way that can be useful.
- Multi user experience:
- While discussion itself if we want to add another user for help this quick feature is not easy currently.
Return on Investment
- Time cost saving:
- As it can help to solve issues remotely it saves much time and effort while working
- Minimal requirement:
- AnyDesk doesn't ask much setup or requirement that is beneficial and same time its easy to use also
- Versatile:
- AnyDesk is versatile used tool and same time user friendly also, it doesn't cost special training time or hard precautions for any user
Usability
Alternatives Considered
Microsoft Teams and Google Meet
Other Software Used
AutoCAD, Microsoft Teams, Bentley STAAD
Increase your productivity with this powerful tool
Use Cases and Deployment Scope
We are using AnyDesk to provide remote IT support and training to our team. AnyDesk allows you to troubleshoot and fix system issues instantly by accessing user's system remotely. It also enables you to share your screen to give your team presentation or training, and record it for future use. It offers you high frame rates, low latency, and efficient use of bandwidth. It allows you to work across different operating system and devices.
Pros
- It allows you to troubleshoot and fix system issues remotely
- It enables you to give online training and presentations to your team and record it for future use.
- It enhances you remote support experience with advanced tools
- It offers affordable remote support solution
- It offers higher availability
Cons
- It sometimes takes a very long time to connect to the AnyDesk server. In that case, it becomes difficult to troubleshoot the issue. It will be better if AnyDesk team provides a tool to trace it.
Return on Investment
- It increased our productivity as we can resolve system issues remotely
- It enabled us to give training on ERP by inviting participants across all branches to our system
- It enabled us to resolve system issues more quickly
Usability
Alternatives Considered
TeamViewer
Other Software Used
SAP HANA Cloud, Cisco Duo, FortiClient
