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AMTdirect Reviews and Ratings

Rating: 7 out of 10
Score
7 out of 10

Community insights

TrustRadius Insights for AMTdirect are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Customization Options: Users appreciate the customization options available in the software, allowing them to make customizations to their company's database and improve their overall experience. Multiple reviewers have mentioned this as a valuable feature.

Automation and Time-saving: Reviewers praise AMTdirect for its automation capabilities, which ensure accurate calculations and save time. They also mention that the tool is customizable and cost-effective. Several users have highlighted this aspect of the software.

Flexibility and Customizability: Many users mention that AMTdirect is easily customizable, offering the flexibility to meet the specific requirements of their organizations. They appreciate the liberty of setting up the software according to their needs and being able to change labels for each department. The cloud-based nature of the software and its portfolio insight feature are also noted by multiple reviewers as beneficial aspects.

Reviews

1 Review

AMTDirect my life saver!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use AMTDirect to assist with our lease management for negotiation purposes, renewals, terminations, monthly recurring payments as well as maintenance and repairs issues for each property by utilizing the Lease Management Module and the Facilities Module. We also use the Project module for store openings, closings, moves, remodels, etc. I am the main user of AMTDirect. I am the only one responsible for 54 locations currently with regards to all leasing, maintenance and repair issues. I could not be as efficient as I am without AMTDirect. It has made my life so much more organized and informed. My boss and our Sr. Sales Director also use the software via AMTMobile for their cell phone and tablets. They predominantly use AMTDirect for information purposes in order to make decisions for our properties. AMTDirect has aided us in making informed decisions due to lease abstraction in detail and therefore with little effort we are able to access the information needed to make those decisions. AMTDirect has helped us avoid missing timely dates for renewals and terminations when in the past that was not always the case. Again, AMTDirect has been a great asset to our company.

Pros

  • AMTDirect allows for customization to your specific needs in a snapshot. One area I appreciate is that I am able to change most labels/field names to coincide with our specific naming conventions.
  • AMTDirect has wonderful support. They respond very quickly and I always feel that I am important and matter to them.
  • AMTDirect is always interested in what I would like to see added to be even more useful to my needs. They listen to me and strive to make those changes.

Cons

  • Initially when I started using AMTDirect it was a little overwhelming because it is a lot of detail. At times I would like to see it a little more simplified. However, I will say they have over the past 6 years done that exactly. It is becoming more simplified to use, but with the same important outcomes.
  • The software is much faster than it was when I initially started using it. Some of that might be resolved if there were some drag and drop type situations more I think.

Likelihood to Recommend

I think for medium to large companies AMTDirect would be invaluable to have the "whole" picture of all properties at your finger tips. For smaller companies with 10 or fewer properties maybe not as "necessary".