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Amplitude Analytics Professional, Scientific, and Technical Services Reviews & Insights

Score8.3 out of 10

144 Reviews and Ratings

Community insights

TrustRadius Insights for Amplitude Analytics are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Well-designed Dashboard: Users have praised the well-designed and visually appealing dashboard of Amplitude Analytics. It is evident that multiple reviewers have found the interface to be user-friendly, with intuitive navigation and customizable charts.

Comprehensive Feature Analytics: Several users have mentioned that the feature analytics provided by Amplitude Analytics are comprehensive and valuable for analyzing product usage. Reviewers appreciate being able to measure frequency of usage, track user behaviors, and identify areas for improvement through insights into actions that drive certain user behaviors in funnels.

Versatile Functionality: Many reviewers have highlighted the wide range of functionality offered by Amplitude Analytics, making it a versatile tool for analyzing both products and user journeys. The ability to filter charts based on specific date ranges allows for focused analysis, while multi-user and multi-dashboard view options facilitate collaboration across teams.

Amplitude Analytics Reviews

6 Reviews
Professional, Scientific, and Technical ServicesInformation Technology & Services4Marketing & Advertising2

Amplifying Product Reach with Amplitude

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Amplitude Analytics to: Increase the Retention rate of our most valuable Experiment with Features and Measure Outcomes to drive Product Roadmaps Personalize Product Experiences based on Behavioral Data

Pros

  • Providing insights into Customer Behavior and Product Usage
  • Integration with Business Applications
  • Customer Segmentation

Cons

  • Need to provide more depth in capabilities for dashboard customization
  • Not as intuitive as some other competitors and requires training effort
  • Needs more flexibility to adapt to changing data structures

Likelihood to Recommend

Amplitude Analytics is well suited for scenarios where you have multiple data points to understand customer behavior and journeys and utilize simple to medium complexity graphs/charts. It may not be suitable for scenarios where you need to slice and dice data into highly customizable dashboards as that requires significant effort from technical teams.

Superb, fast and best in class with the best analytics options

Rating: 10 out of 10

Use Cases and Deployment Scope

Amplitude Analytics is one of the best analytics tool in the media industry. Big companies as well as small medium enterprises are getting huge amount of benefits with its analytics abilities. Luckily i had the chance to use it in my company and the results are mind blowing. Now we are very much confident in defining our audience and analyzing the user path for conversions and leads

Pros

  • Detailed analytics
  • User journey
  • Attribution modelling

Cons

  • User interface is far better than any other product in the same category
  • Destailed reporting ability is one of best feature i personally like
  • Plenty of widgets and customizations

Likelihood to Recommend

Our business is about our users and the decisons made by them. We have tried so many softwares and yet we finally decided to stay with it. It does wonders
Vetted Review
Amplitude Analytics
2 years of experience

The gold standard in user behaviour analytics.

Rating: 6 out of 10
Incentivized

Use Cases and Deployment Scope

Amplitude Analytics is our solution for measuring user behaviour in our SaaS product. It is the gold standard in this category but comes along with the price tag to support those claims. It boasts a range of robust features, but it really depends on how proficient your teams are with these tools to see if they will get value for money.

Pros

  • Charting
  • Visual query building
  • Workbook creation

Cons

  • Query building could be more intuitive

Likelihood to Recommend

If you are a SaaS business and want the best analytics tool available that will leave you plenty of room to grow then Amplitude Analytics is a great option. Also, being a part of the Amplitude community, you will see more of how the best customers set up and measure impact. If you are starting out and/or don't use customer behaviour analytics as much, then there are cheaper options out there.

Amplitude is the analytics platform of choice for mobile app developers

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

My company has created a brand called "Fuzzle" around fictional furry alien creatures who came to Earth with unclear intentions. We built a companion mobile app to our NFT collection that allows our community to converse with their unique characters using conversational AI powered by OpenAI's GPT-3. We integrated Amplitude with our mobile app in order to understand how our users are interacting with the app so that we can better understand how to improve it as well as resolve any bugs that arise during development.

Pros

  • Mobile analytics
  • User funnels
  • UX analysis
  • Data visualization

Cons

  • Faster integration
  • Better data visualization
  • Make dashboard easier to navigate

Likelihood to Recommend

If you are using a mobile app, Amplitude is awesome and I would highly recommend it as the best analytics tool. I use it to gain deeper insights into user behavior in our app, understand points of friction, and to identify possible bugs within our experience. I also create dashboards that make it easy for me to see on any given day how the metrics that we care most about are tracking.

Suitable for larger enterprises

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Amplitude’s approach to event-based analytics and data originated from the struggles of the early commercial web, where marketing analytics mostly measured clicks, identified traffic sources, and tracked a few conversion rates.
Tying Product and App Activity with Web Metrics, Seamless Tracking of the User Journey, Reporting Speed, and Ease of Use.

Pros

  • Reporting Speed and Ease of Use
  • Seamless Tracking of the User Journey
  • A Completed User Journey

Cons

  • Integrations - does not integrate natively with key A/B testing tools like VWO.

Likelihood to Recommend

Great for larger enterprises with a bigger budget Segmentation options are great - complete the entire user journey Dashboard is intuitive and user-friendly.

Not suited for smaller startups
Vetted Review
Amplitude Analytics
1 year of experience

Driving Insights

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Amplitude Analytics provides me with valuable insights into system performance and customer activities inside of our Platform; I use it to better understand customer health and breadth of use, to ensure they are using the most up to date software version of both our application and their device operating system, what device manufacturers are used, and application responsiveness to help head off any issues.

Pros

  • Very easy to share analytics with multiple team members
  • Easy to customize analytics without coding knowledge
  • Easy to standardize a set of dashboards across an organization

Cons

  • It might be me, but I cannot distinguish between some things like upload/download speed when it comes to syncronization
  • It is occasionally possible to save over something when trying to instead save as a new chart -- and the interface between pages and dashboards can be a little confusing -- so I think the UI is straightforward, but not the most clear to a new creator

Likelihood to Recommend

Amplitude has been most useful for us to easily track customer implementation health and application/device performance. It can allow exposing where issues can arise down to an individual team or user, so granular tracking and outlier identification (bucketing) is super helpful. It's also great for quick standardization. All this can be done without from a single platform instead of having to pull the data by going into every instance individually, so it is a big time saver, and allows for information to flow up to the executive level quickly, providing quick summaries of important stats.