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Amazon Web Services Information Reviews & Insights

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Insights from Amazon Web Services Reviewers

Based on 9 verified reviews published in the last 18 months

Overview

Synthesised from 9 reviews | Last Published May 26, 2026

Amazon Web Services (AWS) serves as a primary cloud provider for organizations seeking to host infrastructure, run multiple applications, and store data globally. In TrustRadius reviews, users frequently leverage AWS for its scalability and flexibility, enabling them to migrate applications to the cloud and design future-proof solutions. The platform is also widely adopted for data storage and management, utilizing services like S3 and RDS, and for building event-driven architectures.

Reviewers consistently praise AWS for its comprehensive range of services, reliability, and availability, alongside the ease of use for identity and access management. However, a significant concern among 4 out of 9 reviewers is the platform's complex and often costly pricing structure, particularly for smaller enterprises, leading to a steep learning curve. While AWS generally contributes to operational efficiency and cost reduction through infrastructure optimization, careful monitoring is required to prevent "runaway costs" from unmanaged resources.

Pros

  • Provides robust scalability and flexibility for varying workloads.
  • Offers a comprehensive range of cloud services for development and management.
  • Delivers high reliability and consistent uptime for services.
  • Features user-friendly Identity and Access Management (IAM) dashboard and controls.
  • Enables cost reduction through infrastructure optimization and managed services like RDS.

Cons

  • Complex and costly pricing structure, particularly for small-scale use.
  • Exhibits a steep learning curve due to overall platform complexity.
  • Features an inconsistent web console user interface.
  • Carries a risk of "runaway costs" from unmanaged resources like backup snapshots.
  • Presents challenges in finding AWS experts and specific technology documentation.
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Amazon Web Services Reviews

4 Reviews
InformationComputer Software2Internet1Telecommunications1

Great Service For All Your Needs

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We currently use Amazon Web Services in multiple parts of our organization. We use it for the development of our product, QA, Sandbox and UAT scenarios, as well as in our production environment. AWS allows us to reliably provide our customers with the services we have to offer. It also allows us to test the latest technologies and make future plans to develop our software to use them.

Pros

  • AWS allows us to scale up (or down) depending on our busy season. Our software has fairly predictable "busy" seasons, so this allows us to properly spend on infrastructure based on needs.
  • EBS Snapshots allow us to create in-time based backups. We use these as part of our DRP/BCP.

Cons

  • Understanding the AWS bill is very confusing. Sometimes it is nearly impossible to track what charges are for which particular service is using which feature.
  • The ability to tag all items, including Marketplace items for cost usage report would be especially useful. The cost usage report being more detailed when filtering by usage and cost allocation tags would also be exceptionally helpful.

Likelihood to Recommend

The flexibility that Amazon Web Services offers is nearly unbeatable in comparison to any other cloud offering. AWS is constantly making improvements on existing services while simultaneously creating new service offerings. In our environment, we have a very heavy MS SQL footprint. AWS allows us to scale up our servers to the best possible instance size based on the current needs.
CN
Calvin Nystrom
Cloud Infrastructure Administrator in Information Technology at Health e(fx) (Computer Software, 51-200 employees)
Vetted Review
Amazon Web Services
1 year of experience

AWS is highly recommended for mid-to-large scale companies having global operations.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use AWS as the infrastructure provider for our entire global operations. From DNS down to database systems, we are using services powered by AWS.

Pros

  • Automated server provisioning.
  • Load balancing.
  • Hassle-free OS updates.

Cons

  • Hard to get support (even you pay extra for paid support services).
  • Expensive compared to the competition.
  • Regional outages may occur.

Likelihood to Recommend

AWS is well-suited for mid-to-large scale operations. I do not recommend them for small companies with local operations, as it may be expensive and hard to setup/provision. Companies using AWS may need extra DevOps people to manage AWS resources in order to have the right resource with the rigth price. Mid-to-large scale companies can manage AWS more effectively and leverage their services efficiently.
VU
Verified User
Executive in Finance and Accounting (Internet company, 11-50 employees)
Vetted Review
Amazon Web Services
8 years of experience

Amazon Web Services -- Easy to setup, difficult to manage

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Before my company changed hands, my department underwent training for AWS. If you are going to use AWS, I highly recommend taking the training on CBTNuggets, otherwise you will be lost. The feature that I have used is S3 storage. It is ridiculously easy to use, and very affordable.

Pros

  • Scales cloud services to meet the user's needs, in a nutshell you only pay for what you use.
  • Amazon SES is perfect for sending bulk emails, and integrates with applications already in use.
  • S3 storage is the most reliable cloud storage that I have used, and it is also used by several big name websites.

Cons

  • AWS is really difficult to use if you do not have any training.
  • You need to create your own backups. I cannot verify this, but a co-worker of mine stated that he did now create a back, and lost several items.
  • It is very expensive for everyday use. AWS is for people that have done the research, and know exactly what they need. These instances are not toys, believe me.

Likelihood to Recommend

AWS would be perfect for a small to medium size startup that does not want to put up a ton of money for IT infrastructure. AWS is NOT for someone just wanting to host a small website, as there are much cheaper alternatives for this. It is very easy to spend more than expected.
MT
Michael Timms
IT Specialist in Information Technology at iQor (Telecommunications, 10,001+ employees)
Vetted Review
Amazon Web Services
2 years of experience
View profile

AWS - This is where your cloud journey begins

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We are using AWS stack as multi geography, multi cluster infrastructure to run data and compute cloud. We are using EC2, S3, SNS, SQS, ELB and Route53 as a part of our major architectural components. This infrastructure is connected via continuous integration/delivery pipeline to leverage fast, focused and frequent feature deployments.

Pros

  • Intuitive and easy to use
  • Fast ramp up for beginners
  • Command Line Interface (CLI) support

Cons

  • Still lacks openness
  • Data Sovereignty

Likelihood to Recommend

If an organization does not have the time or resources to ramp up and learn cloud culture, tools, technologies and methodologies, then Amazon Web Services may not give instant results which many expect out of it. Clustered run time stack, multi regions, security groups and IAM roles - all of these are new for many conventional developers and must be learned to get the best out of AWS.
VU
Verified User
Engineer in Information Technology (Computer Software company, 10,001+ employees)
Vetted Review
Amazon Web Services
14 years of experience