In my opinion, Amazon Web Services is not suited for non-technical users and rapidly changing startup. In our experience, if your CTO leaves, or is away, even if they have your email and phone and other information for security checks it is impossible to log in.

Simon Cookes

CEO in Product Management at LARKI (Construction, 1-10 employees)

Vetted Review

4 years of experience

View profile

Do NOT use AWS

Rating: 1 out of 10

Incentivized

November 29, 2021

Use Cases and Deployment Scope

Domain registration for my small business. AWS system, processes, and staff cause me to lose money and they did not take responsibility for their actions. They froze my account over an outstanding $2 payment. The circumstances are ridiculous, and I want to share them. So I called up the billing support about the failed $2 charge and updated my credit card and the support staff said everything was fixed. Then a month later they shut down my account over said payment. It was not put through and didn’t get a call or anything. Just boom woke up and my domain was down and I was looking for money.

Pros

Nothing

Cons

No free technical support.
Lock business domains over $2.
Hard to use system.

Likelihood to Recommend

AWS locked my account over $2 and shut down my business for a day.

Verified User

Director (Construction company, 1-10 employees)

Vetted Review

2 years of experience

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