TrustRadius: an HG Insights company

Amazon Pay

Score7 out of 10

59 Reviews and Ratings

What is Amazon Pay?

Amazon Pay is a payment and fraud protection service for ecommerce merchants allowing shoppers to log in with their amazon credentials and make purchases.

Categories & Use Cases

I am loving everything about Amazon Pay. Definitely the right payment option for online users.

Use Cases and Deployment Scope

Generally, I use Amazon Pay for my personal day-to-day transactions. However, I also use Amazon Pay for making business transactions like contributing to an organizational level event or collecting gift card money for a colleague's birthday or marriage day. Not just Amazon Pay is very convenient option in case you want to use it to collect payments for any freelance project, be it an Indian client or a foreign client. Other than the IT firms, Most retail and shopping outlets use Amazon Pay for making customer-to-business transactions so I find it really helpful tool in every business sphere.

Pros

  • The experience of using Amazon Pay goes really well if you have paired your Amazon account with an Alexa-enabled device.
  • You don't have to take out your credit card in public and you can simply complete every purchase using Amazon Pay UPI.
  • Amazon Pay later is one of my favorite features that I use to make any purchase on the Amazon website. It allows me to make payments even when I am short on the pocket. And the good part is that you don't have to pay any interest for this pay later amount.
  • In case you have received a gift voucher from your company, you can add it to your account and it will reflect in your Amazon Pay balance.

Cons

  • Sometimes Amazon Pay fails to work or operates on low speed Internet connection. So that becomes frustrating for us.
  • Discount offers are hard to find if you are paying your purchase through Amazon Pay UPI.
  • In comparison to the other UPI apps, The cashback value offered is very less which sometimes stops you from using Amazon pay.
  • Amazon Pay is very less compatible with various shopping platforms hence if you want to transact using Amazon pay then you may not find the option there.

Most Important Features

  • Amazon Pay allows an automatic payment facility for various online services like D2H, electric bills, mobile recharge, etc.
  • Amazon pay is integrated with various top-level merchants like swiggy, zomato, redbus, lenskart, etc. So you can always find great offers while you are purchasing anything from these online stores.
  • Amazon pay is trustworthy if you own Amazon account.
  • Customers can take maximum advantage if they have enabled Alexa with their Amazon account.

Return on Investment

  • Adds to customer experience and confidence by offering a trusted and security layer in Amazon Pay.
  • With Amazon Pay's later feature the transaction rate through Amazon Pay has become high and successful.
  • Amazon Pay has empowered small and medium business merchants to grow their business through Amazon UPI integration.
  • Amazon Pay has made digital payment really a good choice for online customers.

Alternatives Considered

Google Pay (formerly Google Wallet) and Paytm

Other Software Used

Google Pay (formerly Google Wallet), Paytm

Amazing Amazon Pay

Use Cases and Deployment Scope

The best thing I like about Amazon Pay is it allows its users to pay a variety of bills such as credit card bill payments movie tickets bus tickets train tickets etc. Amazon pass has solved my problem of carrying cash in my hand every time and wherever I go. It has also helped me in making payments by different platforms such as credit cards, debit cards, gift cards, EMI options, etc

Pros

  • UPI payments
  • Mobile recharge
  • Bill and utility payment

Cons

  • Credit card bill payment using amazon pay wallet money
  • Sell and buy gold using amazon pay wallet
  • Purchase other ecommerce products using amazon pay

Most Important Features

  • Add balance
  • Buy products online
  • Pay municipal tax

Return on Investment

  • Provides better service
  • Breadth of products
  • Amazing user interface

Alternatives Considered

Google Pay

Other Software Used

Google Pay, PhonePe, Paytm

Amazon Pay can be used almost everywhere

Use Cases and Deployment Scope

Amazon Pay is one of the safest and most secure Payment Gateway offered by Amazon. It is easy to set up an Amazon Pay Wallet or Amazon UPI(Unified Payment Interface) Account. The best thing about Amazon Pay is that it works at almost every online/offline store which accepts online payments for any type of Purchase. It provides fast and secure transactions, and we can also scan any QR code to perform online amount transactions directly through our bank account linked with Amazon Pay. As a FrontEnd Developer, I focus more on User Interface and User Experience. UI of Amazon Pay is brilliant, one can easily navigate to any account-related information, balance history, transactions history, and many more. If you purchase any product from Amazon you are provided with additional benefits like Cashbacks, Rewards, and Gift Cards also you can pay your order amount in simple no-cost EMIs.

Pros

  • Simple and Great User Interface
  • No payment decline issues and Faster Transactions
  • Rewards, Cashback for every transaction
  • Safe and Secure

Cons

  • Amazon Pay balance to bank account transfer.
  • Make more lightweight app particularly for Amazon Pay.
  • Unable to scan some QR codes.

Most Important Features

  • Easy Incoming Payment Request Generator.
  • Gift Cards
  • Easy monitoring for Sending/Receiving Payments.

Return on Investment

  • Faster Payments
  • More Profit Gains
  • Hassle Free Shopping

Alternatives Considered

Google Pay (formerly Google Wallet), Paytm and PhonePe

Other Software Used

Google Pay (formerly Google Wallet), Paytm, PhonePe

Amazing to use!

Use Cases and Deployment Scope

Amazon pay is a very good tool as it is can even be used for lot of vendors who are not on amazon.com. I love the services and ease of using it especialy when you have to check out quickly and don't want to share your credit card information with 2nd party.

Pros

  • 2nd party vendors
  • Private vendors
  • Vendors where you don't want to share your credit information

Cons

  • more vendors

Most Important Features

  • private vendors
  • no 1099 available
  • easy to use

Return on Investment

  • positive- easy to use
  • positive- better accessibilty
  • negative- less avalabilty

The best online Payment Processing service

Use Cases and Deployment Scope

I am effortlessly able to transact whenever and wherever I want, with no latency. The service is excellent, and all transactions are completed quickly. And I appreciate the cashback that I receive after making a payment, whether it's for my power bill or a phone recharge. Thanks to Amazon Pay, I can accomplish all of these with ease. :)

Pros

  • Easy Transactions
  • No Latency
  • Good Amount of Cashback

Cons

  • Complicated UI
  • A proper passbook can be framed for day-to-day transactions.

Most Important Features

  • Faster Transactions

Return on Investment

  • It helps scale the payments easily.

Alternatives Considered

Paytm