Community insights
Pros
Seamless Docketing: The software's seamless docketing process is frequently praised by users. Many reviewers have noted that Alt Legal takes the burden off practitioners and legal staff, allowing them to focus on billable tasks. Some users have also mentioned that the cloud-based platform and intuitive GUI make it easy for anyone on the team to check the status of any matter without requiring extensive training.
Affordability: Several reviewers have commented positively on Alt Legal's pricing structure. Users note that it is less expensive than competitors, making it easier to get approved for purchase, especially for small trademark practitioners.
Excellent Customer Support: A large number of reviewers praise Alt Legal's customer support team, noting their responsiveness and excellent product support. Users say the team is always available to answer questions and provide guidance in a way that makes sense to them.