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Allego Revenue Enablement Platform Reviews & Insights

Score9.2 out of 10

52 Reviews and Ratings

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Community insights

TrustRadius Insights for Allego Sales Enablement Platform are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Helpful Content Storage: Many users have found the content storage feature to be helpful for capturing and sharing information with sales teams on the go. It allows them to easily store and access important content, ensuring that they can quickly share it with their team members even when they are not in the office or on a computer.

Easy Content Creation: Reviewers appreciate the platform's easy content creation process. They find it intuitive and user-friendly, allowing them to quickly create high-quality videos and marketing materials without any technical expertise or extensive training.

Great Customer Support: The Allego team's support is highly regarded by customers. Users praise their responsiveness, knowledge, and willingness to go above and beyond to help them succeed with the platform. The customer success team provides valuable guidance, best practices, and assistance in resolving any issues or challenges that users may encounter.

Reviews

22 Reviews

Promising CRM but have lot to catch up with!

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use it as a CRM for our customer interactions. We call through the software, and calls are automatically captured along with the call records as tasks are completed. We can log tasks based on customer interactions. We use call coaching from the recorded calls to enable our team to improve further. With this tool, we can manage our customers efficiently.

Pros

  • We use it as CRM for our customer interactions.
  • We call through the software, and calls are automatically captured along with the call records and captured as tasks completed.
  • We use call coaching from the recorded calls to enable our team to improve further.
  • With this tool, we are able manage our customers efficiently.

Cons

  • Data upload of the past customer records are very cumbersome.
  • UI is not in the same level as the market leaders like Salesforce etc.
  • API & add-ons are not pocket friendly.

Likelihood to Recommend

Well-suited: 1. We use it as CRM for our customer interactions. 2. We call through the software & calls are automatically captured along with the call records & captured as tasks completed. 3. We can log a task as per customer interactions. 4. We use call coaching from the recorded calls to enable our team to improve further. With this tool, we can manage our customers efficiently. Less Suited: 1. Data uploading past customer records is very cumbersome. 2. UI is not at the same level as the market leaders like Salesforce, etc, 3. API & add-ons are not pocket-friendly.
Verified User
Employee in Sales (10,001+ employees)
Vetted Review
Allego Revenue Enablement Platform
1 year of experience

Helped reach students and communicate between teachers

Rating: 5 out of 10
Incentivized

Use Cases and Deployment Scope

We use the Sales Content Management system to manage and organise our internal research on what classes have worked well with student surveys, etc. We us it to communicate with sellers with relevant and impactful content so that information is accessible in the moments we need it, communicate with buyers and students with video messages, etc. Our teachers use it for peer development and to give feedback and to deliver content for students.

Pros

  • Communication with students
  • Communication with peer mentoring of teachers
  • Accessing and communicating with potential customers

Cons

  • Complicated video editing
  • Some trouble with uploading high volumes
  • some login errors

Likelihood to Recommend

Seems to be useful for team communication, allows personalized documents to be edited dynamically or by hand using in-app slide sorting and editing in PowerPoint, and cut through the noise using video messages for prospects with in-video interactivity but allot of these are things that we do already and don't need to be improved, this is the app we have been told to use rather than one that solves specific problems
Verified User
Administrative Assistant (1001-5000 employees)
Vetted Review
Allego Revenue Enablement Platform
1 year of experience

Allego is a true problem solver

Rating: 10 out of 10

Use Cases and Deployment Scope

We needed to implement internal product and HR training, including product updates. Allego makes it easy to curate and manage courses. Allego also gives admins, such as myself, and managers the ability to track course completion and fill gaps that exist. We are on the cusp of implementing CI for our sales team and looking forward to it!

Pros

  • Create collections and paths
  • Manage course completion
  • Analyze data and reports

Cons

  • Could be a little more customizable

Likelihood to Recommend

In my role as product trainer, Allego solves the problem of "assigning" courses to select team members but still have training available to the whole organization. Within this scope, Allego also makes it easy to send reminders and set due dates. The ability to version certain items without disrupting the learning process makes staying up-to-date seamless.
Robin Larrabee
Product Trainer in Human Resources at Total Expert (201-500 employees)
Vetted Review

Clear value combined with best in class customer service

Rating: 9 out of 10

Use Cases and Deployment Scope

We use Allego's Sales Enablement Platform to coach the sales team, create Digital Sales Rooms, and develop our product based on prospect insights. All our AE's, our marketing, and some from the product team use the solution actively. Sales efficiency, close rate, and ramp-up time are some of the key metrics that we use in order to measure the impact of the solution.

Pros

  • Content management
  • Call coaching features
  • Mobile App
  • Customer Success team

Cons

  • Video rendering time
  • User interface for some parts of the service
  • Internal Playbooks requiring license for viewers

Likelihood to Recommend

If you have 5 or more AE's that need coaching and/or you want to create better buying experiences for b2b buyers, Allego is your solution.
Patric Lindström
Chief Sales Officer in Sales at Videoly Oy (51-200 employees)
Vetted Review
Allego Revenue Enablement Platform
1 year of experience

We love Allego!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Using Allego has greatly increased our revenue by providing a library of on demand sales ideas and content for both internal and external users. It has allowed use to stay better connected with our cusatomer base.

Pros

  • ability to test knowledge
  • ease of use
  • ability to organize content
  • ability to create an on demand library of content

Cons

  • would be nice to be able to edit videos

Likelihood to Recommend

If you are sales based and your team is not all located in the same place, this is a great tool to help keep teams connected. We can push content out through Allego and the users can use the platform to comment and communicate with each other.
Verified User
Administrator in Marketing (201-500 employees)
Vetted Review
Allego Revenue Enablement Platform
6 years of experience

Allego is an integral part of our new hire onboarding!

Rating: 10 out of 10

Use Cases and Deployment Scope

We use Allego to enable our Sales & Presales teams including onboarding new hires, solution updates, sales initiatives, etc. We also use Allego as a video and coaching tool to help our reps improve their messaging to customers and prospects.

Pros

  • Video and Coaching
  • Enablement on Demand
  • Onboarding

Cons

  • Allego has recently added a lot of new functionality that has really improved end user experience and administrator ease of use.

Likelihood to Recommend

We use Allego to onboard all of Sales and Presales teams. This allows our new hires to get immediate training on our solutions and our tools. We also use Allego to practice and apply what they have learned via the video component of Allego. This provides our Enablement Team and Sales Leaders with a good understanding of where the seller is and what additional coaching/training the new hire may need.
Melinda Frech
Sales Enablement in Sales at UKG (10,001+ employees)
Vetted Review
Allego Revenue Enablement Platform
3 years of experience

Look to Allego for your Coaching and Learning Solution

Rating: 10 out of 10

Use Cases and Deployment Scope

We use Allego for our onboarding and ongoing coaching and certifications of our sales and account management teams. We initially contracted with Allego for the coaching platform. As we learned about its capabilities and saw the impact the coaching platform was having for our organization, we added the learning platform to reduce speed to market for our new sales team members and our current sales team with new products and services we offer.

Pros

  • coaching
  • engaging onboarding elements
  • Hot Seat approach to "testing"

Cons

  • We have yet to discover something about the system we don't like.
  • If hard-pressed to find a flaw, it would be that whomever authors content, the content is tied to that individual; however, Allego has the capability to "reassign" content to a different author when needed.

Likelihood to Recommend

As we roll out new products or services, the learning and coaching platforms are key. They allow us to teach the team the content and then coach them as they video record their delivery of the content to a "client." This allows us to see how much they've absorbed and helps us to redirect them when needed.
Verified User
Director in Human Resources (501-1000 employees)
Vetted Review
Allego Revenue Enablement Platform
3 years of experience

Great Platform for All!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We currently use Allego for our LMS, content storage and call intelligence. The business problems the product addresses is the ability to onboard employees efficiently and in a uniformed fashion no matter their role or product they're selling. It also helps us address the need to control the version and type of content our employees are trained on and can provide externally to customers. We also have the ability to track learning by pushing out certifications, additional training courses, and have the capability to view completion, accuracy of answers, and overall engagement with the content and learning materials provided.

Pros

  • Content Storage
  • Learning Management
  • Call Intelligence

Cons

  • Badges for Certification Courses
  • Ability to group content in different ways
  • Ability to select multiple items in a course and push out to new users at one time.

Likelihood to Recommend

Anyone looking for an LMS that also has call intelligence functionality- it's a great fit! Also a great fit for companies just looking for an LMS as a standalone.
Love some of the additional integrations that are able to be offered like Salesforce, Zoom, Teams, and SharePoint.

I don't think there's a company that this wouldn't be an appropriate tool for if they're evaluating vendors in the LMS, content, and CI space.
Caity Persing
Director of Sales Training in Corporate at Community Brands (501-1000 employees)
Vetted Review
Allego Revenue Enablement Platform
2 years of experience

Great sales coaching software for high growth teams!

Rating: 9 out of 10

Use Cases and Deployment Scope

Allego Sales Enablement Platform helps us identify areas for improvement and share our best work with other team members. Identifying challenging objections helps to prepare the team for other similar questions, and gives the team a library of assets to learn from each other and build our expertise in our verticals. 1-1 and peer-to-peer coaching sessions have given me more insight into where to prioritise our focus for learning, and give detailed feedback to team members to improve their conversions.

Pros

  • Highlight reels to quickly highlight similar prospect challenges and objections
  • Search through calls to quickly find similar scenarios
  • Tagged calls to create a best practice library
  • A customer success manager who truly understands the challenges and opportunities for myself and my colleagues

Cons

  • As with most transcription services handling UK accents, the accuracy of the call transcripts could be improved

Likelihood to Recommend

Well-suited for: Coaching, Managing Performance and Researching/Evidencing customer behaviours to inform ICPs
Verified User
Manager in Sales (11-50 employees)
Vetted Review
Allego Revenue Enablement Platform
2 years of experience

Great system, easy to use, with awesome support!

Rating: 10 out of 10

Use Cases and Deployment Scope

I utilize Allego to quickly deliver service training content as it is created to the our service department across the country. We have created courses for onboarding and video library. This is a great system to deliver training content and preserve for multiple users. The ability to share content across the different users or departments is a plus as well. This system has really allowed our team to deliver content quickly and to get feedback from the end user.

Pros

  • Easy to use system overall.
  • The Allego team support when and as you need them.
  • Everything is drag and drop.
  • How easy it is to share content with multiple groups.
  • Updating content is easy to swap out and share.

Cons

  • Not sure as Allego is much easier to use then our previous system.

Likelihood to Recommend

It allows you to make changes as a creator instead of waiting on others to make changes for you. Ultimately, you have the control to make your training efforts what you want them to be.
Thomas Wengel
Field Service Specialist and Trainign Manager in Corporate at Pella Corporation (5001-10,000 employees)
Vetted Review
Allego Revenue Enablement Platform
2 years of experience