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Alibaba Mail

Score8.5 out of 10

5 Reviews and Ratings

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What is Alibaba Mail?

Alibaba Mail integrates features such as email management, online calendars, and contact management, as well as works seamlessly with existing office software applications to achieve better scalability and integration. This service offers enterprise users a brand new collaboration software solution.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Alibaba Mail has to offer, as determined by TrustRadius' reviewers.
Based on 5 ratings of Alibaba Mail's features
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Top Performing Features

  • Anti-malware

    Anti-malware is a type of software program designed to prevent, detect and remove malicious software

    Category average: 9.1

  • Customizability

    Customizing email security gateways can improve detection capabilities

    Category average: 7.7

  • Data Loss Protection

    A set of tools and processes used to ensure that sensitive data is not lost, misused, or accessed by unauthorized users.

    Category average: 7.5

Areas for Improvement

  • Sandboxing

    Sandboxing is a software management strategy that isolates applications from critical system resources and other programs providing an extra layer of security

    Category average: 7.3

  • End-to-End Encryption

    In end-to-end encryption the data is encrypted on the sender's system or device and only the recipient is able to decrypt it

    Category average: 8.4

  • Management Tools

    Management tools include administrator dashboards, reports, etc.

    Category average: 8.4

Reviews

What users are saying about Alibaba Mail.
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Excellent secure email management

Incentivized
Verified User
Team Lead in Finance and Accounting (201-500 employees employees)

Use Cases and Deployment Scope

Alibaba Mail is used only in certain departments, but it is used extensively. It is the only email service provider that currently supports public cloud services. It is smart and efficient and is a secure mailing portal, which is a crucial factor for us. The calendar is also a nice feature that helps in inviting attendees and keeping things on track.

Pros

  • Email management
  • Secure system
  • Built-in features
  • Easy integration

Cons

  • UI could be better
  • Integration
  • Mobile support
  • In-app support

Return on Investment

  • Secure system
  • Reduced cost as other ESPs were costlier
  • Enhanced productivity
  • Saves time

Other Software Used

Adobe Analytics, SourceForge, Yahoo Small Business