Alemba Service Manager

Complete handling of the ITSM "IT Service Management" processes from request fulfillment to incident management to problem management to service level management, etc.

When a Service Desk agent receives a request from a user to fulfill and an incident occurs during implementation, VMWare Service Manager (VSM) will be able to link all events and correlate records across the system.

We use it to automate storage pools and tiers. We also use it to manage IT service processes.

It's great for managing your virtual machines on your environment and seeing everything you have available, their specs, use, availability, etc.