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Aladtec

Score8.8 out of 10

6 Reviews and Ratings

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What is Aladtec?

Aladtec is employee scheduling software that is targeted at businesses in the public safety sector, including EMS, Fire & Rescue, Law Enforcement, Communication Centers/Dispatch, Security and Health Care.  

According to the vendor, Aladtec helps organizations with the following: 
  • Monitor Operations: Access and change schedules, view employee info and credentials 24/7 from any computer, smartphone or other mobile devices with Internet access. 
  • Save Time & Money: Automate and manage employee time off, sign-up and trade requests, which saves money in unplanned overtime and scheduling man-hours. 
  • Improve Communications: Send instant messages, texts or emails to fill your schedule or update staff immediately. Choose mandatory messaging - you'll know who read your message and see the time stamp. 
  • Track Licensing and Certifications: Automated reminders for approaching expiration dates or needed licensing.

Categories & Use Cases

Media

24/7 Accessibility from any computer, smartphone or other mobile device.
Move all office forms online to Aladtec.
Easily view schedules and make changes with drag and drop scheduling.
Ideal for Public Safety Agencies
The Aladtec Team!

1 / 5

Reviews

What users are saying about Aladtec.
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Scheduling software that works!

Incentivized
Lynn DeLaurentis
EMT in Professional Services at Evesham Fire Rescue (51-200 employees employees)

Pros

  • Aladtec allows easy access to forms, change orders and schedules from any device.
  • Aladtec offers the ability to see the schedule a month at a glance, by the week or day, with full detail of who is on the schedule; giving a bird's eye view of the openings and then able to see specifically who is on each daily schedule.
  • Aladtec offers the opportunity to put its recurring schedules and monthly choices and changes. It has several scheduling options that increase flexibility for employees.

Cons

  • The initial navigating of Aladtec, when first implemented took some time. It was not easy to learn the system. Especially figuring out how to make 'trades' or 'give up' an assigned crew.

Return on Investment

  • Aladtec has reduced the amount of time used in scheduling.
  • Aladtec has made it possible to combine information from 2 separate programs into 1 comprehensive program.

Alternatives Considered

EMS Software

Other Software Used

Zoom

Aladtec - Software as a Service, Service as a philosophy and priority

Andrew BlackwoodView profile
Paramedic at Dorchester County Department of Emergency Services (51-200 employees employees)

Pros

  • Real-time, all the time! Because of the no-delay "in the cloud" database any updates or changes to the schedule are instant. No one can see incorrect versions of the work schedule.
  • Excellent customer support. From the first call, the staff at Aladtec has been very friendly, helpful and always receptive. If we have a need for additional functionality, they want to know how they can help. Frequently this results in system upgrades - FREE - and often features are added we never would have thought about.
  • Custom and comprehensive. I have worked in several places who use Aladtec. While each looks similar and is easy to navigate and use, the differences in each service are reflected in the Aladtec product. I genuinely believe Aladtec can be applied successfully in any organization.

Cons

  • Any specific improvements I have already mentioned to Aladtec and (I'm thrilled to report) several have already been implemented. They even made system accommodations for colorblind users - an industry first!
  • I am excited to see further development of the custom forms so we can merge to a completely paperless schedule & payroll system.
  • Although there is no specific fleet management tool, we have worked with Aladtec's Customer Support pros to develop a ways to accurately record all of our vehicles for scheduling maintenance, in-service and down time.

Return on Investment

  • In the first 12 months of use we saved nearly 13x our investment in overtime alone. The following year we realized an average of 46 hours per week of time saved in workforce management.
  • We have seen no negative impacts from the use of Aladtec. Our only regret is not having it earlier.

Other Software Used

Google Drive

Aladtec - got to try it.

Jeff RixmannView profile
EMS Director at River Falls EMS (51-200 employees employees)

Pros

  • First and foremost, outstanding customer service. They are always willing to solve any issues and do so in a timely manner.
  • They are very open to new ideas and concepts from their customers to improve the overall product.
  • The organization is very innovative. They are constantly striving to find new ways to make the program work for their customers.
  • They provide outstanding training and support when needed or asked. Particularly when new employees are hired onto our department, Aladtec is willing to help train our new staff to the system. Being the program is so user friendly, we rarely have to do that, but is important to note they are willing to help.

Cons

  • The only item we would like to see is an online training module for our EMS staff. Being able to upload training items and quizzes for our staff to do under their user accounts would be a huge asset for our department and others. Similar to the Moodle training software.
  • No other issues to note.

Return on Investment

  • Less time spent on scheduling. More time on staff management and operations.
  • Affordable solution to scheduling and staff notifications. Very cheap compared to other similar vendors.
  • Streamlined operations for our department by using this software and database. Staff can access what they need anytime they want by computer or cell phone.

Blount 9-1-1's Aladtec Review

Caleb BranchView profile
Director at Blount County 9-1-1 (11-50 employees employees)

Pros

  • User training is easy with Aladtec. We provided the employees with a login, and they were pros within 20 minutes of logging in.
  • Shift reminders help employees remember their next scheduled shift.
  • Exception alarms alert you when someone is late to work.

Cons

  • The software lacks the ability to track accrued time off.

Return on Investment

  • Aladtec has lowered employee tardiness and absenteeism by 45%.

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