Aladtec Public Administration Reviews & Insights

Score8.8 out of 10

6 Reviews and Ratings

Community insights

TrustRadius Insights for Aladtec are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy Navigation: Users have found the program easy to navigate, allowing staff to easily sign up for and giveaway shifts. Several reviewers have mentioned this as a positive aspect of the software.

Notifications for Coverage Needs: The software provides notifications when coverage is needed, which users appreciate. Some users have specifically mentioned how helpful these notifications are in ensuring that shifts are adequately covered.

Daily Summary Overview: The daily summary feature is praised by users as it gives them a quick overview of who is working and in what departments. Many reviewers have highlighted the usefulness of this feature in managing schedules effectively.

Aladtec Reviews

2 Reviews

Public AdministrationPublic Safety2

Aladtec - got to try it.

Rating: 10 out of 10

Incentivized

September 12, 2016

Use Cases and Deployment Scope

Our department uses Aladtec for our staff scheduling and department notifications. We have 70+ EMS employees to schedule covering 5 ambulances, 3 quick response vehicles and two stations. Our staff accessed the Aladtec software daily for staff notes and shift notes. It is a great communication tool along with the scheduling program.

Pros

First and foremost, outstanding customer service. They are always willing to solve any issues and do so in a timely manner.
They are very open to new ideas and concepts from their customers to improve the overall product.
The organization is very innovative. They are constantly striving to find new ways to make the program work for their customers.
They provide outstanding training and support when needed or asked. Particularly when new employees are hired onto our department, Aladtec is willing to help train our new staff to the system. Being the program is so user friendly, we rarely have to do that, but is important to note they are willing to help.

Cons

The only item we would like to see is an online training module for our EMS staff. Being able to upload training items and quizzes for our staff to do under their user accounts would be a huge asset for our department and others. Similar to the Moodle training software.
No other issues to note.

Likelihood to Recommend

The entire Aladtec scheduling and staff management software program works very well for our department. The entire program is exactly what our department needs and uses for daily operations. We would be struggling without it. Our EMS staff thoroughly enjoy using it and its user friendly nature. We highly recommend using it.

Jeff Rixmann

EMS Director at River Falls EMS (Public Safety, 51-200 employees)

Vetted Review

13 years of experience

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Blount 9-1-1's Aladtec Review

Rating: 10 out of 10

Incentivized

August 26, 2016

Use Cases and Deployment Scope

We currently use Aladtec's scheduler and timekeeping software for our public safety dispatch center. Previously, we utilized pen and paper for scheduling and a traditional time clock. Aladtec streamlines scheduling, with a month's schedule being complied in less than twenty minutes, whereas it use to take a day. The scheduler works well with the time clock to ensure that overtime is controlled and payroll can be projected for the months ahead. All information can be downloaded into a .csv file and graphically illustrated using Excel. The program is simple, functional, and robust - I cannot imagine our organization utilizing anything else.

Pros

User training is easy with Aladtec. We provided the employees with a login, and they were pros within 20 minutes of logging in.
Shift reminders help employees remember their next scheduled shift.
Exception alarms alert you when someone is late to work.

Cons

The software lacks the ability to track accrued time off.

Likelihood to Recommend

Any organization that utilizes hourly employees can greatly benefit from Aladtec because it helps employers and employees with scheduling and time-off requests.

Caleb Branch

Director at Blount County 9-1-1 (Public Safety, 11-50 employees)

Vetted Review

2 years of experience

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