TrustRadius Insights for Akamai Identity Cloud are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Excellent Security Measures: Users have consistently praised Akamai Identity Cloud for its excellent security measures, providing a high level of confidence in the protection of sensitive information. Several reviewers felt that the platform's security features were top-notch and helped safeguard their data effectively.
Exceptional High Availability and Scalability: The high availability and scalability feature of Akamai Identity Cloud has been highlighted by many users as exceptional. This capability sets it apart from other options available in the market, allowing businesses to handle large volumes of traffic without any performance issues.
Easy Virtual Device Connectivity: Akamai Identity Cloud has received positive feedback from users regarding its ability to facilitate easy and virtual device connectivity. This feature greatly benefits workflow efficiency, enabling seamless integration with various devices and ensuring smooth communication between them.
With Janrain, we can able to know our customers very much. It also helps to collect data from all types of devices [that] can be used for effective marketing. It has also an SSO [login] facility which is very helpful to avoid multiple logins. They have excellent customer support to clear our queries 24/7. Next comes data security which they provide is top-notch.
Pros
Data security
online cloud backup which is accessed anytime anywhere
Excellent Customer support 24/7
User experience is great
Cons
We have to pay extra for additional space
MFA could have been designed better
Pricing seems to be bit high for what we use.
Initial setup could have been easy
Likelihood to Recommend
It helps to store our data online and also they provide security to our data. We can access our data anytime and anywhere. The Initial setup was heavy it could have been much better. To overcome this they do provide good customer support where we can call them to clear our concerns. It is not suitable for small business people where the cost is high inside many can't afford their plans.