Love using this product
Use Cases and Deployment Scope
We have recently opened up the ideas portals and this has allowed us to present a simple way to interact with our customers, to allow them to enter, as well as vote on ideas for the product overall, to allow us to better guide the development organization towards building a product that meets business needs as opposed to simply keeping up with the Joneses on a feature by feature level.
Pros
- Ideas portal for internal as well as external
- An easy way to present your roadmap without having to build a new PowerPoint deck should something change.
- Integration with third-party products is simple.
- Their support staff is excellent, always available, and all former product managers, so their domain knowledge is unmatched.
Cons
- The roadmap feature presentation web page could use some better visuals. It's a little bland and grey.
- The mobile app only shows you what you are assigned. I am not able to manage through the mobile app--I need to use the web page.
