I'm in with Adyen!
Use Cases and Deployment Scope
Adyen is a fantastic service. We have NEVER had a service disruption. Just the opposite, Adyen helped us through several incidents where we were being carded or otherwise targeted. Of gateways in the market, Adyen has some of the easiest-to-use interfaces, a fantastic set of fraud management tools, an actual omnichannel presence (with access to high-quality POS devices), and most importantly, a world-class customer success team that is always in our corner. I'd strongly recommend it to anyone looking for an omnichannel gateway or needing a gateway to be integrated into their commerce platform or ERP.
Pros
- Omnichannel Payment Collection
- Fraud Mitigation
- Cost Effective
- Reliable Gateway Services
- International Payment Collection
- Customer Service
Cons
- Would like more options for hardened POS terminals
Return on Investment
- We were able to deploy omnichannel payment collection, thereby unifying customer experiences and increasing our ability to understand and market to customers.
Alternatives Considered
Braintree, a PayPal service, Worldpay for Platforms, Shopify Plus, Square Online and Stripe
Other Software Used
NetSuite ERP, Salesforce Commerce Cloud


