Most of the problems relies on data quality, data activation and most of them on internal (in-house) and local regulations. There exist some force limitation form he product too to adapt it to the technology architecture.
Pros
Expose and activate data
Merge identities
Collect Web data
Cons
Household model to avoid merged profiles by primary keys
Bugs and connection error messages
High maintenance issues and incidents
Likelihood to Recommend
Well Suited For FSI and 100% digital business models. Guarantee and facilitate the identity relation individually.
Less Appropiate Even when you have a B2B tier there's is a lot to enhance in this to manage a sales management pipeline. It would be perceived as a CRM evolution/ substitution.
VU
Verified User
Advisor in Engineering (Information Services company, 201-500 employees)
Create audiences and then activate them through digital marketing.
Pros
Audience segmentation.
Web and mobile tagging.
Profile orchestration.
Cons
Automations inside platform - data transformation.
Using code to create audiences is available only now through API.
Widgets on profile - save templates - its useful for consulting demos.
Likelihood to Recommend
It's a great tool. It lacks automations inside the platform for data transformation and data manipulation (I know about Data Distiller). Unfortunately, it's the most expensive CDP on the market.