Adobe Commerce Manufacturing Reviews & Insights

Score8 out of 10

241 Reviews and Ratings

Community insights

TrustRadius Insights for Adobe Commerce (Magento Commerce) are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Low-Cost: Users have expressed their satisfaction with the low price point with the option for a free version.

Efficient Back-End System: Reviewers have consistently praised the recent upgrade to the back-end system, citing its effectiveness in managing customers and orders seamlessly. The enhanced efficiency of the back-end system has significantly boosted operational capabilities, leading to smoother business processes and improved overall performance.

Seamless Integration with Shipping APIs: Customers have lauded the seamless integration with shipping APIs for providing a hassle-free experience in managing shipping tasks within the platform. The smooth integration process has streamlined operations, making it easier for users to handle shipping-related functions efficiently.

Adobe Commerce Reviews

18 Reviews

ManufacturingAutomotive4Apparel & Fashion3Consumer Electronics1Consumer Goods5Sporting Goods1Computer Hardware1Medical Device1Biotechnology1Business Supplies & Equipment1

Robust and Scalable Ecommerce

Rating: 8 out of 10

Incentivized

September 24, 2025

Use Cases and Deployment Scope

We use Adobe Commerce as backbone of our clients' ecommerce operations enabling us to manage multiple storefronts , products, and customer experience from a single platform. Adobe Commerce addresses key business problems such as scalability, integration with third-party systems, and personalization for different types of customers. It helps streamline the order management, inventory management, discounts and promotions etc.

Pros

Allow third party integration like ERP etc.
Supports both b2b and b2c channel
Scalable and secure

Cons

Setup is bit complex for the users
Cost is bit higher side
Require Regular maintenance

Likelihood to Recommend

Adobe Commerce is a right for big merchants that require a robust solution to manage larger product catalog, multi store setup, and complex b2b and b2c requirements. For example we used Adobe Commerce platform for handling regional storefronts with localized pricing, personalize promotions and third party integrations. It also comes with great scalability and flexibility.

Verified User

Board Member in Information Technology (Apparel & Fashion company, 51-200 employees)

Vetted Review

4 years of experience

Adobe Commerce for B2C and Small Business

Rating: 10 out of 10

Incentivized

March 27, 2025

Use Cases and Deployment Scope

We have standardised our B2C eCommerce engine across 20 countries on Adobe Commerce and our goal is to migrate to Adobe Commerce in 10 more countries over the next couple of years.

We are looking to move away from legacy solutions that make up a very fragmented ecosystem currently and to standardise on a best in class solution that will allow us to stretch scarce investment dollars while also enabling us to deliver a best in class eCommerce experience for our consumer and small business customers.

Pros

Store Administration is very granular allowing different roles and permissions depending on job type
Scalability supporting new country launches
Extensive feature set meaning we can often leverage instead of develop
GDPR and Compliance Laws are key considerations for us as we operate local stores on a global scale

Cons

The shift in strategy away from PWA has cost us dearly in terms of $ and time
Customer segments and groups for private store experiences, we found that we had a lot of development work to do in this space

Likelihood to Recommend

Primarily B2C focused, I think that the B2B features are increasing but the core focus of the platform (and Magento) is really consumer-based.

That said, if you are looking for the fastest time to market with minimal investment option then Adobe Commerce is likely not the option that 9 out of 10 people would opt for nowadays.

Verified User

Director in Product Management (Computer Hardware company, 10,001+ employees)

Vetted Review

13 years of experience

Adobe Commerce Review

Rating: 8 out of 10

Incentivized

March 26, 2025

Use Cases and Deployment Scope

We use it as the primary function for our business. It is one platform that we use to drive all of our e-comm functions.

Pros

Scale
Custom-ability
Extensions

Cons

Speed
Back-End Speed

Likelihood to Recommend

Good for large businesses but not for smaller B2C.

Verified User

Manager in Marketing (Automotive company, 501-1000 employees)

Vetted Review

6 years of experience

Support for our company growth

Rating: 8 out of 10

Incentivized

March 26, 2025

Use Cases and Deployment Scope

Using to ran D2C biz at our company.
The integration with other Adobe products

Pros

easy to manage orders from back end

Cons

Ease of expansion to B2B from B2C
ease of the integration with payment provider

Likelihood to Recommend

speed of the scale the biz

Verified User

Manager in Product Management (Consumer Electronics company, 10,001+ employees)

Vetted Review

2 years of experience

Adobe Commerce - Summit 2025

Rating: 8 out of 10

Incentivized

March 26, 2025

Use Cases and Deployment Scope

I am part if the IT team managing and developing our Adobe Commerce Platform

We use the platform for selling our products at different markets across our company. Currently we are supporting 3 markets, several more are to come

Pros

Product catalogue and management of products
Very variable for setting up and configure the environments

Cons

Better management of prices (new services available, I know)
Upgrade of platform, patches, relative big leaps to take if you need to upgrade
Finding the right configuration can be hard - there can be many ways of "getting the job done"

Likelihood to Recommend

As a commerce platform it is generally very powerful, but it can be hard to customize when needed.

Mogens Engmark

Integration and Application Lead Digital Commerce in Information Technology at Royal Unibrew A/S (Consumer Goods, 1001-5000 employees)

Vetted Review

7 years of experience

Review

Rating: 9 out of 10

Incentivized

March 25, 2025

Use Cases and Deployment Scope

Magento store. We run our website on the platform.

Pros

Connected products
easy to understand

Cons

Integration for address validation aka melissa
quicker turn around time on technical issues related to store functionality

Likelihood to Recommend

Pretty good

Suzanne Bescheinen

data science in Corporate at Entrust (Biotechnology, 1001-5000 employees)

Vetted Review

3 years of experience

Feedback on Commerce PAAS

Rating: 8 out of 10

Incentivized

March 25, 2025

Use Cases and Deployment Scope

auto parts sales website. Adobe Commerce supports our e-commerce experience a long with AEM, test and target, and Analytics, and payments

Pros

Cart and checkout operations
Integrations
Working with other Adobe products

Cons

Search to handle auto filters
Search to auto suggest and auto generate synonyms
Perfromance

Likelihood to Recommend

With the new SAAS offering , this maybe much higher, but as of now, too many maintaince and enhancement tasks and LOE involved as well as perfromance issues along with high costs

Verified User

Employee (Automotive company, 10,001+ employees)

Vetted Review

3 years of experience

The best multi-channel platform

Rating: 8 out of 10

Incentivized

May 21, 2021

Use Cases and Deployment Scope

Magento actually is a point of arrival for ecommerce and the start point for developing a better omnichannel customer experience. It comes with lots of features that fit many commercial and marketing needs otherwise developing new features out-of-the-box is extremely expensive and not easy. However, all you need is on it and as a merchant, we appreciate the continuous platform update by Adobe.

Pros

Advanced Catalogue Management
Multi store
Multi warehouse
BI

Cons

Indexing processing
Server resources consumption
Debug hard

Likelihood to Recommend

Magento fits well mid-high revenue project starting from 3M and above. It's not a cart but a more complex platform. The best choice for multi-brand projects and the electronic industry should be the best match due to product concept. The cloud version is suggested for most projects and doesn't require much technical effort.

Marco Casieri

E-Commerce Manager in Marketing at GAUDì TRADE S.p.A. (Apparel & Fashion, 51-200 employees)

Vetted Review

12 years of experience

View profile

Advanced eCommerce tool for the back-end developer

Rating: 4 out of 10

Incentivized

January 8, 2019

Use Cases and Deployment Scope

We use Magento for 3 eCommerce sites on a single Magento platform. We sell parts and accessories for 3 brands. Currently, there are 3 users inside the tool and the business is managing mostly front-end changes. We go to IT for almost all changes outside of adding products, changing product information, running promotions via coupon codes and changing banners. We chose Magento for its flexibility and add-ons.

Pros

Tons of add-ons available.
Backend customization.
Ability to choose a pre-defined template.

Cons

Too complex for business users, requires IT for a lot of changes.
Reporting tools are not great, can't customize as much as we need.
Email template customization is too complex, lots of specialized code is required to render properly.

Likelihood to Recommend

This is a great tool for people that have a lot of experience coding and a lot of resources dedicated to the back-end customization. For a business user though, it is not intuitive and is a pretty big headache since we are required to go to IT so much. The marketplace can be a great place to find add-ons, but you have to be careful there as well. There are add-ons that are no longer supported by developers, so you can choose some that render useless.

Sherice Dominguez

Ecommerce Digital Marketing Associate in Marketing at Textron Specialized Vehicles (Consumer Goods, 1001-5000 employees)

Vetted Review

2 years of experience

View profile

Magento Commerce Cloud Is Incredibly Customizable

Rating: 7 out of 10

Incentivized

December 10, 2018

Use Cases and Deployment Scope

We use Magento Commerce Cloud to build and manage our ecommerce website. It is used across every team within our ecom department. We especially like how flexible Magento is. We have developed numerous in house add ons that are custom made to what we need. We also have integrated many of the third party vendors into our Magento set up.

Pros

Magento Commerce Cloud allows us to develop our own custom solutions for problems that we need solved.
Magento Commerce Cloud can also be integrated with many of the third part vendors that we use. This has made many implementations go very smoothly and tends to be much quicker than developing our own custom solution.
There are many features available right out of the box. Many of them we have not implemented yet, but it is great to have them available to us when we are ready.

Cons

Magento Commerce Cloud can be complicated to develop for. In our field, it has been a struggle at times to find qualified developers.
Our merchandising team sees performance issues from time to time. Updating a product and waiting for the change to clear the queue can take up to an hour in some situations.
Because of the incredible amount of features that Magento Commerce Cloud offers, training new employees to use Magento takes a long time.

Likelihood to Recommend

Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.

Verified User

Analyst in Product Management (Sporting Goods company, 501-1000 employees)

Vetted Review

5 years of experience

Loading Reviews List....