Adobe Commerce Reviews & Insights

Score8 out of 10

241 Reviews and Ratings

Community insights

TrustRadius Insights for Adobe Commerce (Magento Commerce) are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Low-Cost: Users have expressed their satisfaction with the low price point with the option for a free version.

Efficient Back-End System: Reviewers have consistently praised the recent upgrade to the back-end system, citing its effectiveness in managing customers and orders seamlessly. The enhanced efficiency of the back-end system has significantly boosted operational capabilities, leading to smoother business processes and improved overall performance.

Seamless Integration with Shipping APIs: Customers have lauded the seamless integration with shipping APIs for providing a hassle-free experience in managing shipping tasks within the platform. The smooth integration process has streamlined operations, making it easier for users to handle shipping-related functions efficiently.

Adobe Commerce Reviews

2 Reviews

Product Management

Magento is the only eCommerce solution you will ever need.

Rating: 10 out of 10

April 4, 2014

Use Cases and Deployment Scope

We use Magento as a tool to reach our direct customers. We are able to integrate it with XIP and SAP. With Magento we are able to be more flexible.

Pros

User friendly interface. Very easy to start using Magento right out of the box.
Lots of useful free and paid extensions. Lots of free themes to differentiate your business.
Scalability. Magento can be used for a store of 10 products and 10,000 products.

Cons

Re-indexing can use some improvement. It still take a long time.
Some features such as one page checkout, no PO box shipping, or ability to edit a cart in admin view without creating a duplicate order should be standard by now.
Better fraud detection features would make it even stronger.

Likelihood to Recommend

Great for a business that cannot afford a team to support their eCommerce initiative. Magento can be supported by a single person. Make sure to check the requirements to be able to run the application. And if you are not running your own servers, make sure to selecting a hosting platform that is well suited to run Magento.

Verified User

Professional in Information Technology (Medical Devices company, 5001-10,000 employees)

Vetted Review

3 years of experience

Affordable, full featured platform for companies willing to trade some site speed for flexibility

Rating: 9 out of 10

March 19, 2014

Use Cases and Deployment Scope

We currently use Magento Enterprise for three B2B ecommerce websites. The websites are managed by our ecommerce marketing department, and are updated and maintained by two in-house developers. We choose Magento because it offered an open source solution that could be customized to some unique business needs. We also liked the fact that is had a large user base, which means that there is a lot of resources available for users.

Pros

Open source allows for complete flexibility & customization
Large library of extensions provide an easy & inexpensive way to "plug & play" with additional features & functionality.
Due to the large user base, there are hundreds of forums where people discuss ideas & trouble shooting for Magento

Cons

Magento is slower than other comparable platforms, especially during checkout.
Technical support included in the Enterprise plan is generally slow to respond, and not very helpful.
Magento doesn't allow import/export of category data which means all edits have to be done manually.
Magento doesn't have a great CMS for content pages (Customer Service, Company Page, Other Resources). This type of content has to be loaded in HTML blocks in a library, and they the blocks have to each be assigned to the pages(categories) manually. The library is sorted by creation date, so it is a pain to scroll through a very long list to find/edit blocks. It would make a lot more sense if there were multiple HTML fields for each page (category) that could be used to populate content directly into the page.

Likelihood to Recommend

Magento provides a lot of flexibility, but requires developers to make customizations. If a business is looking for a standard website, and needs little to no customization, a simpler platform may work better.

Verified User

Manager in Marketing (Business Supplies and Equipment company, 11-50 employees)

Vetted Review

3 years of experience