Easy and cost-effective way to improve search results
Use Cases and Deployment Scope
We recently implemented AddSearch to simply improve our current search results. However, it also has the tools that will allow us to expand our capabilities around search to provide even better tools to our team to drive the right result to our customers.
Pros
- Ease of use for admin
- Ability to impact results
- Integration within your own site
- Data
- Product improvements
Cons
- Data exports
- Onboarding and expectation setting
Likelihood to Recommend
We're very happy with the search results, and even better, the ability to impact the actual results with their weighting and priority tools. The integration was easy enough, but the expectations during the sales process was that the AddSearch team would handle more of the implementation. At the end of the day this wasn't a huge deal due to our internal engineering team, but is a caveat for others. We're happy to see continued development of the product and the infusion of AI in the feature set.
