Action1 for small teams - way to go
Use Cases and Deployment Scope
We have a very small IT team, only 2 people, and about 100 devices to manage, both internally in the office and remotely.
To be honest, first usage idea was just as a inventory + easy remote access to the devices.
Later, we started using remote software deploy, patch management (I know it should be the main usage, but for us, it was a collateral bonus), some reporting on disk usage and so on.
Pros
- Easy remote access to devices. That simple. We have some very unskilled users in the field where asking them to access their PC via conventional remote tools like TeamViewer, Anydesk, etc. was always a pain. Now, all they have to do is ensure their PC is online, and we can connect to them.
- Remote software deploy. Before Action1, we did have some GPOs and scripts, but again - being able to deploy to PCs outside of our office/LAN, is just beautiful. On top of the standard repository, being able to create new packages is very useful for our scenario.
- Inventory Reporting. Recently we had to identify PCs running old versions of Windows. Can't highlight enough how easy it is.
Cons
- Even though my team and I use a lot of the remote desktop functionality, I believe it could be further improved in regards to file sharing and perhaps a dedicated client software so we could have even easier/faster access to our endpoints.
Likelihood to Recommend
For small teams having to deal with significant ammount of devices, I can't express how useful Action1 is. With very small effort, you can easily keep track of your devices, keep them up to date, deploy new software to your users, create recurring reports/alerts and so on.
Initially, the 100 endpoints for free was also a nice touch. Now, even better since they increased to 200. For the forseeable future, I have not to worry about costs and still can't believe it's a full solution for free, not those freeware stuff where what you really desire is behind a cost.
