TrustRadius Insights for 1Password are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Intuitive User Interface: Users consistently praise 1Password for its intuitive and easy-to-navigate user interface, which makes tasks quick and effortless. They find the layout to be user-friendly, with clearly labeled options and a logical flow that requires minimal effort to navigate. Whether it's creating new passwords, accessing stored credentials, or managing personal information, users appreciate how intuitive the interface is.
Convenient Cross-platform Accessibility: Many users appreciate the convenience and flexibility of accessing 1Password across mobile, browser, and desktop platforms. It allows them to seamlessly switch between devices while securely managing their passwords. Whether they're at home using their laptop or on-the-go with their smartphone, users value the ability to access their passwords from any device with ease. The consistent experience across different platforms also enhances productivity by eliminating the need for manual syncing or duplicate entries.
Strong Security Measures: Users are impressed by the great security measures implemented by 1Password, giving them peace of mind when storing sensitive information. They value the platform's encryption methods and its ability to easily generate secure passwords. With features like password strength analysis and built-in password generator tools, users feel confident in creating strong and unique passwords for all their accounts. Additionally, 1Password's commitment to protecting user data through robust encryption adds an extra layer of security that many reviewers appreciate.
We are using 1Password to secure all the login credentials of our Clients and ourselves when it comes to web development projects inc. servers, databases, systems, account logins etc. It helps us use all the access data in an easy and very safe manner, without risking data leaks.
Pros
password security
API integration
access data management
Cons
more ways of restoring access to your account when users forget their password
Likelihood to Recommend
1Password is a great tool when it comes to data security and managing your passwords. It is perfect for daily work that requires accessing a lot of different login credentials to different softwares, servers etc., so it is a great tool for all web developers and programmers, but also to project managers and other employees that have to login to multiple different services regularly.
VU
Verified User
Account Manager in Information Technology (11-50 employees)
Across the whole organization It addresses security and safety concerns
Pros
Keeps all passwords under the umbrella of one
Provides secure back up measure incase main password is forgotten
Cons
Usually requires for me to use main password every time I need to log into something even during the same day
Likelihood to Recommend
I may have not used 1Password in it's full capacity however it is good for keeping all your passwords safe in one vault and only having to remember your main one.
VU
Verified User
Consultant in Information Technology (51-200 employees)
[1Password] is being used across my whole organization. This addresses shared account access, 2FA codes, among other things. We have streamlined processes across all teams using this terrific application. We have used the features to detect reused passwords, create strong passwords, and other options to strengthen our security across the organization.
Pros
2fa
Password storage
Credit card storage
Cons
We struggle to find areas
MFA autofill on all websites, (rarely a site does not work)
Reseller options
Likelihood to Recommend
[1Password] is well suited for a single user or for a large organization.
It is quite hard to come up with reasons where it is not appropriate. maybe if you only have 1 basic password there would not be a need?
[1Password] is well suited for sharing mFA codes across 1 or many users.
Hundreds of passwords. Ever-changing passwords. Low-security-strength passwords. Passwords that we share. Passwords written on post-it notes, saved in Excel files, lost in space. Forgotten passwords. These are the problems we all face in today's age.
I actually started out with 1Password for personal use. But I've found it's tremendously easy to separate or integrate personal and work data and information as I choose, and have begun incorporating the use of 1Password for all of my work--at home and at the office. As a member of the leadership team at my company, and the one largely responsible for operations, I use a variety of platforms--many of which are very sensitive (e.g., banking platforms, human resources systems, CRMs, etc.). Based on my early satisfaction with the functionality and security of 1Password, I am considering this for broader team use.
Pros
Simple and secure setup
Ease in creating different vaults for different uses and sharing/permissions across vaults for family or team members
Integration across devices (laptop, tablet, phone, etc.) is seamless.
iPhone Face ID integration
The Chrome Browser add-on works very well.
The password generator is great and very customizable to meet the differing requirements of companies/sites.
Cons
It allows for a variety of different "types" of password entries, but if you want it to work as part of the integrated login functionality for a site, it must be created as a "login," which can be counterintuitive and impact the way your information is categorized.
I haven't been able to figure out how to change the type of entry once it's created. You can move entries between vaults, but can't change the type, which results in needing to recreate and delete.
Certain sites' login screens don't auto-populate, you have to go into 1Password to copy and paste.
It's possible the functionality isn't as good using a Microsoft device (I have both a Microsoft Surface as well as a Macbook Pro).
Likelihood to Recommend
Generally, 1Password checks every box for anyone that needs to organize their password inventory. But it also provides a great level of peace of mind, as it feels as if it is relatively secure. The Master Security Key setup, along with other security features such as two-factor authentication, auto time-outs, password generator, and integration with face ID (likely among other things) do provide a level of security far greater than what most people have by personally managing their passwords.
1Password was initially recommended by senior members of the team to manage our personal and work credentials. It is just recommended, not enforced. It is used to save information such as login information, SSH keys, cryptographical keypairs, and general documents. It is in general a bad idea to have a single password for everything or save information in plain text. 1Password allows us to generate a random password for each used service and save information in a secure way.
Pros
Random password generation.
Browser auto-fill forms.
Cons
Allow text fields to have more than one line (You can use notes for that but you can have a single note per item as of now).
More formats by default (SSH keys, Blockchain keypairs, etc).
Likelihood to Recommend
I honestly can't see myself without 1Password anymore. Prior to using it, I only had like 3 passwords for everything, I had to remember them, and suffered the risk of having many accounts attacked if a single password was stolen.
1Password is perfect if you care about security online and want a great tool to help you with that. It will help you generate random passwords, fill browser forms automatically, save secure notes, etc.
1Password is being used by myself for both personal and business use, as well as by a number of other clients for both personal and business use. The main problem being solved is simple, keep track of the plethora of passwords that are used across applications, websites, computers and other devices. There are two major business problems that 1Password solves - security and forgotten passwords.
Pros
1Password does a phenomenal job of keeping track of all your passwords!
1Password allows you to auto generate passwords with varying complexity. Since you don't have to remember these passwords, you can use 1Password's password generator to create extremely complex passwords.
Cons
1Password's overall interface can be a bit overwhelming at first - with a plethora of options and categories to choose from.
Getting used to allowing 1Password to manage all your passwords - to the point you don't have to remember them, or even know what they are - takes a fair amount of getting used to.
Likelihood to Recommend
Despite its subscription model, 1Password is one of the most comprehensive password management programs out there. It seamlessly integrates with all major web browsers (Firefox, Chrome, and Safari), has both an iOS and Android counterpart to allow you to sync passwords b/w devices, and allows you to store more than just passwords. If used to its fullest, 1Password can act as a one stop repository for all your important information - such as passport information, bank account and credit card information, software registration, and much more - and not just logins/passwords.
We use 1Password to manage all usernames and passwords for our departments and projects. One key issue that we solve by using 1Password, is security. By having 1Password create a new password, we take the burden of choosing a new secure password from the user and make it safer by leveraging the 1Password feature that alerts when a site has been breached and the password should be changed.
Also, some passwords/user sessions need to be generic (for instance for a per role account) and 1Password helps a lot in that field because it lets us share usernames/passwords and even credit card information with teams.
Pros
Managing passwords: Create truly secure passwords or pass-phrases.
Sharing credit card information with appointed team members.
Cons
1Password is so secure, that it lacks a self-managed "forget your password" functionality which means that as a manager, I have to approve password resets which may slow down some users.
On Chrome, the extension sometimes stops working when the browser is updated.
Likelihood to Recommend
When having to memorize passwords, 1Password gets rid of this by just leveraging a single Password (thus the name) and then letting it decide the password/passphrase to use. It integrates well into sign up flows so that there's no excuse not to use it always to generate new passwords.
When I want to share credit card information so that other people from my teams can use it to make online purchases.
When having a single seat/account that needs to be shared across people due to heavy rotation.
When the sign-up process has very complex password rules.
We all use 1Password, to manage personal accounts and logins to websites we all use with one login - for example, we have master logins to our own websites, that anyone can access, and it is an easy way to share access, or if we have a trial account for a new site, we can share the access and collaborate easily without risking any sensitive data. Having all our personal logins stored safely, instead of copying them to a spreadsheet, or using a generic/personal password is very professional - the password generation function is also really lovely, especially because it offers more security than Chrome, that stores all the sensitive data in plain text.
Pros
Sharing login details safely within the organization, with no plain text version exposed anywhere.
Having my own login details pop up after typing in a secure master password - I only have to remember one complicated and good password.
Generating secure passwords when I register to a new website.
Cons
The automatic name generation for a saved login is sometimes redundant, if the site's title is improperly written
Sometimes random logins pop up and I have to choose manually, which is tedious sometimes.
I would love to be able to pin or star frequently used logins, when I have multiple logins to a site.
Likelihood to Recommend
I use it for all my work logins, every single one of them! We manage content providers and advertiser accounts, for some sites, there are 20 logins. There are also services we only use occasionally, remembering the login details for those, or looking them up in an unsafe spreadsheet would be a nightmare. I even contemplated using it for my private logins and all my family accounts - despite having Google store them all, because Google stores them in plain text and I don't really like that.
We use 1Password internally for each of our employees to have a secure and managed password storage solution. The primary reason we purchased it, and its strongest use for us, is as a way to securely share passwords among employees, as well as securely storing client secure information (various logins, api keys, etc.).
Pros
Top-notch security trusted by Apple and others.
Easy management of people and teams.
Easy to create 'vaults' with different levels of access for different people.
Reasonably priced.
Great native apps on all platforms we work on.
Cons
More often than we'd like, the autofill doesn't work on some websites (Marriott on desktop and American Airlines on mobile are two super common and annoying ones). However, most of the time it does work perfectly.
Likelihood to Recommend
1Password is a fantastic solution and every individual and company should be using it or something like it (we've heard great things about a few of the other top password managers, but felt the security and history of 1P made it the most trustworthy solution). The only situation where maybe it wouldn't be a good fit is at extremely large organizations, but I am not sure if they have some different interface for those. The interface seems perfect for 100 or fewer users. I think that at or over 100, it may not be as easy to keep organized.
VU
Verified User
C-Level Executive in Information Technology (11-50 employees)
I originally began using 1Password when I ran my own business. In this day and age we all have countless logins across a myriad of sites, and at a time when security has never been more important (or more precarious), 1Password helps me keep separate, individual passwords for every single login I own.
I continue to use 1Password personally, and log into the app numerous times every day. I used to use a hard copy notebook, but that method made it too appealing to use simple or easy-to-remember (and easy to hack!) passwords and led to frequent failed logins when I mistyped them. 1Password has kept me more secure and saved me countless hours.
Pros
It's secure. 1Password makes no bones about the fact that its encryption is state-of-the-art (it has to be, right?). While my knowledge of encryption is entry-level at best, I do understand that 1) having a secure, encrypted master password file is key, and 2) this allows users to store unique passwords for every login, which means that even if hackers steal a password at one site, they can't use that same password to gain entry into all of your systems.
It syncs across devices, seamlessly. Whether I'm at home or at work, I can find every password in seconds.
It's a great place to store other information you need to keep secure: notes, software licenses, social security numbers of family members, etc.
1Password uses Apple's FaceID feature quite well... now I don't even need to type in my master password when logging in on my phone. I just open the app and look at the screen and viola! I'm in.
1Password's iOS and Chrome integrations are top-notch as well. Most of the time I don't even need to open the app -- I can just use the plugin on my browser, or iOS will suggest the password to use (again, with FaceID) for a website. Again, terrific time-savings.
1Password's ability to generate strong passwords based on a formula may not be anything new, but it certainly is more helpful than trying to come up with one yourself. One click will suggest passwords that are extremely hard to break.
Cons
As you update or change passwords, occasionally 1Password will create duplicate entries for logins -- sometimes it will take me going through several entries for Google, for instance, before I find the correct one. I can delete the duplicates, of course, but this feels amateurish.
This is a minor point, but I have so many logins it takes quite a while to scroll and find the correct one, so when using 1Password on my phone, I like to use the letters on the side of the screen. However, these are quite small and even on my iPhone XR, I often wind up hitting the wrong letter.
When possible, I much prefer to purchase my software outright, rather than using a subscription model. With 1Password 7, it doesn't appear that there is an option to do that, so you're stuck paying an admittedly small amount each month, on an ongoing basis.
Likelihood to Recommend
1Password is fantastic for keeping track of personal logins, as well as work logins. Far better than simply jotting down passwords in a notebook and stuffing it in the bottom drawer where you hope no one will notice it! I probably wouldn't trust it to store nuclear codes, but I feel plenty secure knowing that even if malicious parties steal data from a corporate data leak (as has happened to all of us over time), my other logins have not been compromised.
