TrustRadius Insights for 1Password are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Intuitive User Interface: Users consistently praise 1Password for its intuitive and easy-to-navigate user interface, which makes tasks quick and effortless. They find the layout to be user-friendly, with clearly labeled options and a logical flow that requires minimal effort to navigate. Whether it's creating new passwords, accessing stored credentials, or managing personal information, users appreciate how intuitive the interface is.
Convenient Cross-platform Accessibility: Many users appreciate the convenience and flexibility of accessing 1Password across mobile, browser, and desktop platforms. It allows them to seamlessly switch between devices while securely managing their passwords. Whether they're at home using their laptop or on-the-go with their smartphone, users value the ability to access their passwords from any device with ease. The consistent experience across different platforms also enhances productivity by eliminating the need for manual syncing or duplicate entries.
Strong Security Measures: Users are impressed by the great security measures implemented by 1Password, giving them peace of mind when storing sensitive information. They value the platform's encryption methods and its ability to easily generate secure passwords. With features like password strength analysis and built-in password generator tools, users feel confident in creating strong and unique passwords for all their accounts. Additionally, 1Password's commitment to protecting user data through robust encryption adds an extra layer of security that many reviewers appreciate.
We currently use 1Password to store internal logins and banking information with our remote team. We also store client passwords and use the platform to share login information with contractors.
Pros
Easy to save logins directly on the website
Chrome extension works well to autofill passwords
Easy to set permissions
Cons
Interface is a bit outdated
With autofill occasionally the site will reject the password several times before it works
A separate area for banking information where you can store a picture of cards
Likelihood to Recommend
Sharing passwords externally with an expiring link
VU
Verified User
Manager in Professional Services (Computer Software company, 1-10 employees)
Everything needs a login. The more devices and websites I manage, the more tempting it got to re-use easy-to-remember non-secure passwords to avoid getting them confused. Writing them all down was not only not secure, but they were never where I needed them as they were "locked up" in a safe place. Now with 1Password, both issues are resolved. I provide IT support for our small staff, as well as developing and maintaining a dozen websites for local organizations. It is important that I keep those passwords secure, and be able to access them where ever I may be. I've got it on my Mac at the office, my PC at home, and on my phone, all synced up with each other for real-time updates in an accessible safe virtual vault instead of a locked drawer somewhere. It was exactly what I was looking for over 8 years ago when I started using 1Password, and it continues to do the job today. The company's commitment to keeping up with security and convenience through regular updates is comforting. Very satisfied.
Pros
Convenient secure access to my passwords anywhere.
Auto-generates secure long random passwords I would never be able to remember with so many I have to keep track of.
It's a small thing, but the numbers and punctuation are shown in different colors so you never need to wonder if it's a zero or a capital O.
Keywords let me organize my passwords however I want, by client, by function, whatever, the choice is up to me.
A handy place to keep contacts and all kinds of other data besides just passwords. Can add any fields I want, even attach files in the secure vault.
Cons
The switchover from the stand-alone app to the subscription-based version was a bit difficult for me. Now I have duplicate entries that are taking me forever to delete as I check each one to make sure I have the most current info on the one I keep. If there's a convenient way to not only find duplicates but make sure to delete only the ones that are exact duplicates or show comparisons indicating the most recent one, I haven't found it yet.
I found it easier to organize when I could just make folders instead of the new keywords way, but it's not major, just a very minor annoyance.
Likelihood to Recommend
I've described how I use it to manage confidential client logins for the websites I develop for them. Every site has a myriad of things that need logins - from setting up their domain name and hosting, to building the WordPress site, to getting them set up with email and maintaining their sites. When I need to provide IT support to our staff, I have my phone right there to log in to their computers to address the issues. When I want to order cookies from Amazon or check my home's security camera settings, it's there for personal needs as well.
There are sharing features that I haven't explored enough to be comfortable with setting up for staff. They may be just great, but it is a place where I personally don't make use of the program.
VU
Verified User
Vice-President in Corporate (Media Production company, 1-10 employees)
1password is the best solution for managing passwords ever created! I've used 1password not only for personal use, but I also used it at work every day. There are versions for almost every platform and also a web interface, so you can use it everywhere anytime. Besides that 1password has plugins/addons for almost all web browsers, so it will help you to fill in and save your passwords quickly and efficiently. The corporate version has more features that will be handy for sharing the passwords for certain user groups as well as managing users and user groups. I've used other password managers, but no one came even close to 1password in terms of user experience, usability, platform integration, and corporate features.
Pros
Supports almost any OS/browser
Alerts for reused passwords
Syncs with all your devices
Cons
Everything is done well, I don't think that I would like that they improved anything
Likelihood to Recommend
1password is the best solution for storing your passwords and other sensitive data as well as sharing it with employees of your company easily and efficiently. It has a web interface for managing your passwords and users as well as user groups. 1password can be installed on almost any OS and integrated with all popular web browsers
VU
Verified User
Engineer in Information Technology (Computer Games company, 51-200 employees)
We tested 1Password as a password manager for users. This went well, although ultimately we decided that the product wasn't a great fit for our organization, we still really enjoyed the software and its features. Generated passwords were secure, and the added features of identity management, secure notes, and documents really brought a lot to the table.
Pros
Secure password generation
Secure document storage
Identity management
Cons
Pricing
Autofill isn't as effective as it could be
Lack of ability to change all passwords
No free tier
Likelihood to Recommend
1Password is great as a general password generator and manager if you can afford the monthly costs. The missing ability to reset all passwords quickly / with one click shouldn't dissuade you from giving it a try. In this modern era, a password manager is almost an essential security requirement, and 1Password is easily the best of the (paid) lot.
VU
Verified User
Manager in Information Technology (Media Production company, 1-10 employees)
I'm an independent Mac/Apple consultant and use 1Password for all my sensitive data. (passwords, Credit Cards, passport details, etc.) I use 1Password across all my devices ( Mac Pro, iPhone, MacBook Pro). It allows me to quickly generate and use secure unique passwords for all my logins.
Pros
Password Autofill , easy to use and quick.
Password Generation, flexible password generation, allows you to omit ambiguous characters (io, l, etc.)
Cons
Password Generation could allow "easy to remember passwords," but with special characters, capitals, numbers added ( which some sites require), This currently has to happen manually.
New password generation and updating for existing logins, the current process can be a little cumbersome.
Likelihood to Recommend
I currently recommend 1Password to all my clients. It works great for a single user, family, or business team.
It allows the user to easily store and access their passwords, credit card details across all popular browsers and devices.
If you do a lot of traveling, it has a great feature that allows you to hide your passwords from prying eyes (like homeland security !)
We used 1Password across the entire company as a way to store login info, both personally and professionally. 1Password made it easy for teams to quickly access and update shared login info, while also generating very secure passwords. We were able to keep inter-office details secure while keeping them easy to find.
Pros
The password generator is a wonderful tool.
The different types of info you can store. i.e. Credit card info, addresses, logins, etc...
Cons
I'm not sure if it exists already, but a prompt asking if 1Password would like a new login saved would be great. I did not have it installed on my browser, so maybe this was how it functioned if it did this.
It would be great if it could randomly update passwords for you on specific dates, so that you're always staying secure.
Likelihood to Recommend
We used to update our WiFi info regularly and having it available and constantly updated on 1Password made it really simple for everyone to have the right info across our global organization. I used 1Password for credit card number management, since my role required me to purchase various things from various team budgets and it was a big time saver to have the details already saved in my vault, so I didn't have to always reach into my purse. It also allowed me to store the physical cards in secure locations so that I didn't need to be carrying cards with corporate sized maximums on me.
1Password was used to store customer login credentials and shared system login credentials in the organization. It was a very helpful tool that was used across Engineering, Sales, and Operations. It addressed both the need for a more secure and encrypted method to store sensitive cloud-based system passwords, as well as simplify the accessibility of those for people who are logging in and out of several accounts per day, often on the same computer.
Pros
1Password's "Autofill" feature makes it easy on most website login portals to quickly search and select your username and password while not compromising security, whether you need to screen-share in-person or online.
1Password's Vaults feature provides a simple way to separate various personal and professional segments of password organization, such that if you need to delete passwords related to a project or professional experience, you can do so quickly and easily.
1Password's Watchtower feature is a great way to quickly and objectively analyze the strength of the security provided by each login you store in a Vault, and provides quick buckets from which to update these passwords.
Cons
1Password's Autofill feature could use some improvement, as it does not come up on desktop or mobile in some situations, and thus is not as sleek of a tool as it could be.
1Password's Chrome Extension is another area where things could improve. In some recent weeks, it has minimized the window from which you can easily search, find logins, and switch between Vaults, which is much easier on its desktop client.
1Password's Watchtower feature only currently works one Vault at a time. This does limit some of the improvements that people will tend to make to password security strength. It would be nice to see an enhancement where you can run the feature across all Vaults, and then see which passwords' strengths are excellent, good, fair, poor, etc. per-Vault.
Likelihood to Recommend
1Password can be used both in a personal (single or family) and business environment, and it is very easy to set up. What is nice about 1Password is that it can organically update as you continue to log into various sites, as it will prompt you to either Update Existing passwords or Create New passwords, right then and there as a pop-up (...one of the few pop-up's that is truly valuable!).
I would say that there may be solutions out there which are more affordable and may provide a very similar service, and ones where the Password Scorecard features and the Autofill and Chrome Extension features are better designed.
I use 1Password personally and across our team. It helps maintain security while also allowing the sharing of the passwords across the team. We tried different solutions before with previous companies and it was always a nightmare.
Pros
It makes the storing and creating of the passwords super simple. You don't need to login to the website and input them or track them manually, it sees you are at a login page and asks you if you want to store it/create a new password/auto fill from the already stored data.
The chrome extension makes life so easy. Everything happens automatically. But of course, if you have separate chrome profiles for different purposes, you have to install the chrome extensions for each and setup.
Being able to login to 1Password and "reveal" passwords, or directly copy them is hugely important. And 1Password is great at that. Sleek.
Having different "vaults" is also awesome. Especially if you're storing passwords for different needs.
Cons
With some pop-ups, 1Password won't' show up at all. So you can't use the system to log in. And it gets downhill from there, especially if you have used 1Password to generate passwords for you and you have no idea what your password actually is. You need to login to the website of 1passwords and copy/paste your password. It gets incredibly frustrating if you're on your mobile OR if you're in a rush/need to login asap.
I have a 1password account for myself personally and we also use it companywide. I am not sure how to be logged in to them both at the same time. So I had google chrome to remember the password for most work related stuff so I don't have to juggle between accounts.
Maybe have a way to carry over/copy passwords from one account to another?
Likelihood to Recommend
When you are dealing with teams that work on particular projects and then work on others and no longer need login info for them (or simply have high turnover) it makes things simple.
VU
Verified User
Executive in Product Management (Computer Software company, 11-50 employees)
1Password is used by my whole team to securely store and share passwords to our various online accounts, as well as capture secure information that we need to share across the company. It is also used to help transfer and communicate credentials to online accounts to and from our clients. This allows us to have unique and strong passwords for all our accounts (approximately 3000 different credentials), without having to keep hard copies, and ensuring that they are in a secure location.
Pros
Create strong passwords: with a single click, 1password can create, store, and auto-fill password fields when new accounts are created. You can customize character options for those useless "security measures" put in place by some programmers that require (or alternatively, do not allow) capital letters, numerals, and special characters.
Securely sharing passwords: through encrypted sharing methods or inviting to a team vault, you can easily share one or many credentials with clients and team members.
Securely storing payment info: using the same secure encryption methods, you can also store an autofill payment methods (credit cards, etc) for one-click use on ecommerce sites.
Cons
Price: 1Password is the best app in the industry for this functionality, and as such, the price tag is also among the highest.
Browser extensions: this may be more of a function of constantly shifting browser technology, but at times the auto-fill functionality can feel glitchy, leading to confusion
Likelihood to Recommend
Unique, strong passwords are a requirement in this era of ubiquitous and automated hacking. You should never use a password fewer than 12 characters that you can remember, and never use passwords that contain any remotely personal information. I see weak passwords from clients constantly, primarily because of the problem of remembering all your passwords. 1Password eliminates this issue. Create a single, strong, memorable password for the app, and the app does the job of creating unique and impossible-to-guess passwords for all your online accounts. Everyone needs an app like 1Password.
