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15Five Reviews & Insights

Score8.2 out of 10

94 Reviews and Ratings

Community insights

TrustRadius Insights for 15Five are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-friendly Interface: Users find the user interface of 15Five to be easy to use and intuitive, allowing for seamless navigation and actionability. Several reviewers have mentioned that the platform's layout and ease of entering information make it a user-friendly tool.

Valuable Goal Tracking: The ability to track individual and team goals in a detailed and organized manner is highly appreciated by users. Many reviewers have stated that this feature helps them stay on track with their priorities and improves performance management.

Effective Communication: Users appreciate the easy information sharing within the organization facilitated by 15Five. Tagging individuals or using the @all feature makes it simple to share information. This feature has been mentioned by multiple reviewers as valuable for promoting collaboration and inclusive culture among teams.

15Five Reviews

2 Reviews
Mid-sized Companies (51-1,000 employees)

15Five - more than 5 ways to improve your orgs transparency!

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

15Five is used across our entire organization. Each Direct Support/department head is responsible for their departments 15Fives, and managing the questions and responses. This has been a great way for our employees to provide feedback to their direct support on a regular basis. Additionally, it allows for communication across teams, and for our leadership team to provide information/updates to the entire organization in an easy, digestible manner.

Pros

  • Goals/To-do lists: 15Five is a great tool for creating to do lists or establishing goals for the week. Employees can add them easily, and check them off when completed. For me, this has provided a helpful visual of what needs to be accomplished that week.
  • It's easy to send information out to anyone in the organization - tagging individuals or @all is an easy way to share information within the platform. Our president is a big fan of 15Five, and she has utilized it as a way to disseminate information throughout our organization. Information can be uploaded in an easy-to-read, easy-to-access manner.
  • Reminders - it's easy to set up reminders within the program, to ensure employees are completing their portion. As an employee, the reminders are helpful in encouraging completion.
  • Customizable questions - direct supports/supervisors can set up different questions to be asked of employees from week to week. This is helpful if there are questions that are needed to be asked weekly, monthly, quarterly, or yearly. Being able to change questions regularly is great.

Cons

  • Although I mentioned customization as a positive aspect, it could use some improvements. The backend process of updating the questions, and setting them to a certain schedule, can be a bit confusing. This process could be streamlined.
  • The commenting process can be a bit confusing. If a person is tagged/mentioned in a comment, they are typically sent an email notifying them. However, it can be difficult to locate where you can reply and continue the conversation. Although a simple issue, it seems it could be easily rectified.
  • I would like to see more integration of the team portion of 15Five. It seems this feature is not as prominent, so you can easily get stuck in just your specific 15Five information.

Likelihood to Recommend

15Five is well suited for businesses/groups that are transparent, and willing to share information. If an organization was not a place where information is freely shared, it would not be helpful. Although, it could improve the level of transparency, as members of the organization could have space where they feel comfortable to share information. There are several different privacy settings within the each 15Five, so users can choose what they want to share.

Also, it's best to make sure you/your organization has the time to use 15Five. It can be time-consuming for users, but also for those reviewing employees 15Five. It can be a lot of information to sift through. However, the layout of the software is easy to engage with and digest, which is helpful!

Additionally, it's important to share with the team how 15Five works, and why it's being utilized. Depending on the questions that are set up within the software, it would seem a bit invasive to some. However, if a clear expectation is set prior to use 15Five, this may not be an issue.

15Five makes feedback fun

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use 15five in our department to check in with management once monthly. Management sends out a survey of sorts to gauge work satisfaction, etc, and to get feedback about any troubles we're running into. We also use 15Five for our weekly check-ins with our immediate supervisors. Once we have our one-on-ones we receive a follow-up email through 15Five with a synopsis of what we discussed. 15Five, in our department, is primarily used to communicate more thoroughly and consistently with our leadership team. Our team works 2 days out of office and 3 days in office, so it's another tool that makes it easier to stay in touch with our supervisors and upper management team. Once we submit our answers to the questions that are asked in our monthly 15Fives, our supervisors are able to respond directly to those answer. It's really just a way to touch base. 15Five makes it fun and interactive though. Our team particularly enjoys the "high five" feature which allows us to foster team morale and have some fun. Our company is a smaller start-up company, and company culture is really important to us. I think the software jives well with our culture and adds to the feeling of community.

Pros

  • Fosters employee engagement
  • Allows leadership to gather feedback from employees
  • Fosters team morale and community

Cons

  • questions can be redundant
  • Notifications and the reminders seem constant. I'm still getting a "congrats" on my anniversary pop-up every time I log in (from 3 months ago) and I exit out constantly.

Likelihood to Recommend

I think it's perfect for a company like mine. A small-ish start-up company of between 100-200 people. I think it would feel disingenuous to use 15five in a huge corporate setting where, quite honestly, feedback isn't appreciated or implemented, and where leadership really doesn't care how happy you are in your position.
Vetted Review
15Five
1 year of experience