15Five Reviews & Insights

Score8.3 out of 10

94 Reviews and Ratings

Community insights

TrustRadius Insights for 15Five are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-friendly Interface: Users find the user interface of 15Five to be easy to use and intuitive, allowing for seamless navigation and actionability. Several reviewers have mentioned that the platform's layout and ease of entering information make it a user-friendly tool.

Valuable Goal Tracking: The ability to track individual and team goals in a detailed and organized manner is highly appreciated by users. Many reviewers have stated that this feature helps them stay on track with their priorities and improves performance management.

Effective Communication: Users appreciate the easy information sharing within the organization facilitated by 15Five. Tagging individuals or using the @all feature makes it simple to share information. This feature has been mentioned by multiple reviewers as valuable for promoting collaboration and inclusive culture among teams.

Reviews

46 Reviews

Multiple functionalities in one tool

Rating: 10 out of 10

Incentivized

June 25, 2024

Use Cases and Deployment Scope

We use 15Five company wide for goal setting and measurement, one-on-ones, performance reviews, and recognition.

Pros

High Fives - this is an easy way to integrate with slack to recognize teammates quickly, and allows calling out core values as well
Performance Management is fully customizable, you can set up an individual or company wide review cycle, customize questions and rating systems, timeframes, and reviewers
Goal Setting is simplified, trackable and can be customized to team or individual
One on Ones are super useful and easy for employee as well as manager to use

Cons

The type is small, and when displaying Company wide OKRs it is a bit busy and hard to see in a company wide zoom and back to team or individual
We'd like to have the ability to customize a bit more i.e. change OKRs to simply "Goals" to keep things simpler at our small size.
We would like the ability to set up a dedicated 30/60/90 day goal cycle or a customized 90 day onboarding achievement cycle
We would like to be able to customize Check Ins for example the "How did You Feel At Work This Week" and rating we'd like to customize that banner

Likelihood to Recommend

We love the ability to recognize peers and align the High Fives with core values (and having it integrate with slack creates visibility which encourages use of the feature) The Performance Review features are quite customizable and do most of what we'd like. The goal setting function is robust, however I wish that area was a bit less complicated as we'd like to be able to zoom out for company milestones, it just looks busy. In terms of managing an employee's lifecycle from hire on past their 30/60/90 day goals, that piece is customizable however I'd love it if check-ins were completely custom.

Verified User

Executive in Human Resources (11-50 employees)

Vetted Review

3 years of experience

Some half-useful features but buyer beware--they will nickel and dime you!

Rating: 2 out of 10

January 9, 2024

Use Cases and Deployment Scope

We originally chose 15Five to help us track employee goals and satisfaction. With thought its OKR platform would help employees focus on our most important metrics. We also thought the weekly check-ins would help us track employee engagements.

Pros

High Fives allow employees to recognize their colleagues
Check-Ins allow managers to get weekly feedback from employees regarding how they feel at work

Cons

I think 15Five dashboards can be quite clunky and difficult to use
I think their One-on-one management feature makes it difficult to track action items or search histories across time or multiple employees--a simple Google Doc is much more effective or Notion if you want even more functionality
In my opinion, 15Five's customer service is among the worst I have experienced from a software company. They will nickel and dime you and use hidden fine print to wring as much money as they can from you.

Likelihood to Recommend

I believe if your managers can't make time to have in-person or live check-ins with their employees, the 15Five surveys and tools can create a semblance of care and follow-up, but many employees resent how impersonal it is. If you are able to have more face-to-face interactions or Zoom one-on-ones, those are almost always better-received by employees.

Dane Roberts

Executive Director in Corporate at Monticello Academy (51-200 employees)

Vetted Review

5 years of experience

15Five has Significantly Contributed to My Ability to Fine Tune and Optimize My Performance!

Rating: 10 out of 10

November 8, 2023

Use Cases and Deployment Scope

We use 15Five to align our personal OKRs with our manager/director objectives which funnel up to our larger organizational goals. This ensures that I, along with my team and the entire company, remain dedicated to the individual tasks necessary to hit our targets. I also use "check-ins" at the end of every week to review my accomplishments/challenges which provides insights to support my one-on-one meetings, track my progress towards my OKRs, and identify key priorities for the upcoming week.

Pros

Tracks OKR progress easily
High Fives - a great feature that recognizes teammates who have made an impact on our performance
Check-ins - an easy place to keep notes for 1-on-1s which helps make those meetings more impactful/organized

Cons

The more business units and teams you adopt consistently using 15five, the more you see the full value.
Reporting - it would be helpful to see an entire org chart breakdown of the goals hit/missed at the end of each quarter.
Recommendations - focus points/alerts on OKRs that aren't progressing and auto-generated action items you should take would be really useful functionality.

Likelihood to Recommend

15Five has helped me identify what part of my job I need to be dedicating more focus to and has allowed our team to celebrate wins together. Being a remote company, you lose a lot of face-to-face interaction for Slack messages so receiving High Fives in front of everyone on 15Five has been a great way to show appreciation for individuals in front of the entire company.

Zak Sutter

Account Executive in Sales at TrustRadius (51-200 employees)

Vetted Review

3 years of experience

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OK Product

Rating: 9 out of 10

July 31, 2023

Use Cases and Deployment Scope

We have updated our review given positive customer interactions with 15Five following our initial challenges. We are generally now satisfied with the product and intend to continue its use at our organization given its wide-variety of functions and generally easy UI/UX.

Pros

Email reminders
User Interface

Cons

Likelihood to Recommend

Christen Romero

General Counsel in Legal at Xos, Inc. (201-500 employees)

Vetted Review

2 years of experience

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15five will drive your culture forward

Rating: 9 out of 10

February 27, 2023

Use Cases and Deployment Scope

We use 15five for everything from weekly check-in and pulse, reviews, growth plans, and high fives

Pros

Weekly check ins and rhythms
Keeping 1 on 1's moving forward and on track
Encouraging others through high fives

Cons

Predictive Analytics Use
OKR ease of use
Richer feature set

Likelihood to Recommend

Easy to use and robust software that helps drive your culture forward. We have seen a great forward movement in the connection between team members, our managers, and different teams across the company. Their reporting is easy to use, helpful, and intuitive. We use this weekly for follow-up and to understand the pulse of our team.

Verified User

C-Level Executive in Human Resources (1001-5000 employees)

Vetted Review

3 years of experience

Task & Goal Driven is my Jam...

Rating: 8 out of 10

August 3, 2022

Use Cases and Deployment Scope

I use this software on a weekly bases to document my list of priorities that have been accomplished, my list of projects, and items just need to be completed within the week or weeks ahead. I believe it allows employees to add additional opinions or questions or concerns with optional space provided along with company-driven questions. I use it as a check-in and reminder of items still needing to be completed.

Pros

Keeps you accountable for items listed
Reminds you of weekly goals that may have been forgotten
Allows you to express your concerns and needs on a weekly bases if need be

Cons

Could change up some of the required questions needing to be answered, usually, there is at least one at the bottom
Maybe allow your supervisor to add tasks to your list just in case you forget
Maybe add something fun or interesting to the weekly assignment, like a silly puzzle or game that is work-related even though this might be too much and take too much time for someone to do

Likelihood to Recommend

At first, it was a little much to continue reporting each week. Then, as time went on, it was more helpful as I was using it as a tool to accomplish and complete tasks that were listed. There have only been a few weeks that I was unable to complete a weekly report, but all in all, it has made me more aware.

Verified User

Administrator in Human Resources (51-200 employees)

Vetted Review

1 year of experience

Fantastic Platform

Rating: 10 out of 10

August 2, 2022

Use Cases and Deployment Scope

We use 15five for feedback with the weekly checkins, 1 on 's, Employee Engagement Survey and soon Best Self Review. I like having the platform for communication, receiving feedback and the tools to personalize the discussions to our company needs.

Pros

Employee Engagement Survey and how the results are broken down and explained.
Weekly check ins to maintain accountability on tasks throughout the week
Customer support is excellent.

Cons

I have not had any issues at this point.

Likelihood to Recommend

15Five is a great platform and you can use as much or little as you need. The customer support goes above and beyond every time I have needed assistance.

Verified User

Manager in Human Resources (51-200 employees)

Vetted Review

1 year of experience

15Five is a great addition for any department or company!

Rating: 10 out of 10

Incentivized

November 9, 2021

Use Cases and Deployment Scope

We use 15Five across the company. Everyone is required to complete biweekly check-in's that are then reviewed by managers. All bonus-eligible employees track their annual goals in 15Five and make updates biweekly regarding the "percent complete." We started using this a couple of years ago and it replaced out old process for handling annual reviews.

Pros

Reminders when check-ins are due
Tracking annual goals
Ability to give High Fives to anyone across the company for a job well done

Cons

It's a little confusing to me the way that we had to set up our goals if the goals were linked to a larger goal for my boss or my boss's boss.

Likelihood to Recommend

I think 15Five has been a great addition for our company as a consistent, less formal method of checking in with our direct reports. I like that I can send reminders through 15Five if my team is late in submitting their check-ins. I also like to ability to report out of the system when it's time for annual reviews. It's an easy way to remember what I was working on throughout the year for my end of the conversation with my boss. Going the other direction, it's also a good tool to remind me of all the projects/work that my team has done throughout the year.

Wendy Thompson

Payroll Manager in Finance and Accounting at TOLMAR, Inc. (501-1000 employees)

Vetted Review

3 years of experience

Robust Reporting Solution

Rating: 10 out of 10

Incentivized

November 5, 2021

Use Cases and Deployment Scope

15Five has been a useful asset to our entire organization, especially for our sales team. We're able to set, track, and accomplish individual and team goals so that our organization is set on the right path for success. We review our 15Five sales data and goal tracking on a weekly basis with sales managers so that each sales contributor is held accountable for their commitments.

Pros

Detailed individual and team goal tracking
Ease of use when navigating the dashboard
Robust reporting for upper management

Cons

More detailed reporting into individual sales opportunity health and statuses

Likelihood to Recommend

15Five has been extremely useful for our sales team when it comes to detailed sales reporting for upper management use. This solution offers robust reporting on deal opportunity health, allowing upper management to forecast sales figures for the current and upcoming quarters.

Verified User

Team Lead in Sales (51-200 employees)

Vetted Review

3 years of experience

15Five - A must have for organizations!

Rating: 10 out of 10

Incentivized

January 25, 2021

Use Cases and Deployment Scope

As a new nonprofit, KCI is using 15Five to engage with employees and allow us to embrace 21st-century practices around employee engagement. Traditional systems have called for an annual or semi-annual employee review cycle, and 15Five provides a way for staff to feel plugged in daily.

Pros

The Pulse Check feature is both easy to use and allows staff and management to gauge how team health is.
The metric and key performance tools are very well designed.
Automated reminders and reporting are great features.
I find the customer services to be best in class.

Cons

If 15five did have an HRIS integration feature or service, this would be valuable.

Likelihood to Recommend

Companies of all size should be using systems and tools like 15Five. Employee engagement is critical, and lost engagement opportunities lead to less mission (for NGOs) or profit (for for profit orgs).

Jono Anzalone

Executive Director in Corporate at Kennebunport Climate Initiative (1-10 employees)

Vetted Review

9 years of experience

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