11:11 Public Cloud Reviews & Insights

We provide software and web development services to a healthcare organisation within the UK and they have their current website and database hosted within Sungard's infrastructure.

As their web developer, we needed access to the server in order to deploy updates to their website software. This has so far taken us 6 months of back and forth with their support team and we are still no closer to gaining the access we need to our client's server, despite the client having initiated this request themselves.

I honestly can't think of any that couldn't be better served by Azure.

Sungard is a decent company with good products. My organization always felt that my department needs the easy data sharing. We sought out to many products. One of them which I personally tried and tested is Sungard's. The interaction between teams using data has become more convenient. It has given structure to various reports.

When shared with multiple teams, I could not find many products better than this. I enjoyed working in this aspect, it was smooth in cross-teams transferring. They have a good foundation of technology I would say, the thing it is lacking is in the usability for non-technical people. I have seen many struggling with this aspect.

It has made reporting easier, multiple departments can interact and follow the process easily. The technology is robust and scripting works in optimized manner. The problem we had is there was no process defined for reporting and Sungard gave us a good solution in their product. I would rate this product high on analyzing the cross-departments interaction. But, the specific tool set one would need requires help.

In terms of across department interaction with files, it is very well suited. It gives you a defined process and scripts support the product very well. Also, if process is defined I don't have the confusion to provide it the instructions passing on to another department. I wouldn't use it in hustling situation as it breaks.