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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Teams

    Score7.8 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Zulip

    Score7 out of 10
    N/AZulip is a team chat app that is designed for both live and asynchronous conversations. Zulip topics create a separate space for each discussion, so different conversations will never get in each other's way. Teams of all sizes can use Zulip, and Zulip is 100% open-source enterprise-grade software, self-hosted or in the cloud.

    $3.50

    per month per user

    Pricing
    Microsoft TeamsZulip
    Editions & Modules
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    Zulip Cloud Free
    $0
    per month per user
    Zulip Free
    $0
    per month per user
    Zulip Basic
    $3.50
    per month per user
    Zulip Cloud Standard
    $8
    per month per user
    Zulip Business
    $8
    per month per user
    Zulip Cloud Plus
    $12
    per month per user
    Offerings
    Pricing Offerings
    Microsoft TeamsZulip
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounts are available for non profit organizations.Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Microsoft TeamsZulip
    Considered Both Products
    Microsoft
    No answer on this topic
    Zulip
    Chose Zulip
    I did not have a say in my company choosing Zulip as their main communication channel, but I can understand why they chose Zulip over any other program. It does house different discussion topics better than Teams does in my opinion, and you're able to easily add subtopics …
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    201 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    180 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    202 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    115 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    139 Answers
    No answers on this topic
    Features
    Microsoft TeamsZulip
    Project Management
    Comparison of Project Management features of Microsoft Teams and Zulip
    Feature
    Microsoft Teams
    4.5
    192 Ratings
    52% below category average
    Zulip
    10.0
    1 Ratings
    26% above category average
    Task Management5.2147 Ratings00 Ratings
    Gantt Charts3.476 Ratings00 Ratings
    Scheduling4.1162 Ratings00 Ratings
    Workflow Automation4.0101 Ratings00 Ratings
    Mobile Access5.6184 Ratings10.01 Ratings
    Search4.4169 Ratings10.01 Ratings
    Visual planning tools4.4118 Ratings00 Ratings
    Communication
    Comparison of Communication features of Microsoft Teams and Zulip
    Feature
    Microsoft Teams
    6.0
    201 Ratings
    27% below category average
    Zulip
    10.0
    1 Ratings
    23% above category average
    Chat5.9200 Ratings10.01 Ratings
    Notifications5.3199 Ratings10.01 Ratings
    Discussions5.7187 Ratings10.01 Ratings
    Surveys5.1112 Ratings00 Ratings
    Internal knowledgebase4.4122 Ratings00 Ratings
    Integrates with GoToMeeting6.547 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts5.743 Ratings00 Ratings
    Integrates with Outlook9.1156 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Teams and Zulip
    Feature
    Microsoft Teams
    5.0
    186 Ratings
    44% below category average
    Zulip
    10.0
    1 Ratings
    24% above category average
    Versioning5.1130 Ratings00 Ratings
    Video files4.4158 Ratings10.01 Ratings
    Audio files5.1160 Ratings10.01 Ratings
    Document collaboration6.0173 Ratings10.01 Ratings
    Access control5.4156 Ratings00 Ratings
    Advanced security features4.0117 Ratings00 Ratings
    Integrates with Google Drive5.353 Ratings00 Ratings
    Device sync4.7132 Ratings00 Ratings
    Best Alternatives
    Microsoft TeamsZulip
    Small Businesses
    Flock
    Score9.1 out of 10
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.8 out of 10
    Microsoft Viva Engage
    Score7.8 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Google Keep
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft TeamsZulip
    Likelihood to Recommend
    5.8
    (278 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    3.7
    (9 ratings)
    -
    (0 ratings)
    Usability
    5.6
    (62 ratings)
    8.0
    (1 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (113 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    6.3
    (7 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft TeamsZulip
    Likelihood to Recommend
    Microsoft
    Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
    Incentivized
    Read full review
    Zulip
    Zulip is great at what it does, and I enjoy using this product every day, but to me it serves as an alternative to the bigger names in instant communication. If they had more features and offered a simpler profile layout that was easier to look at, my rating would be higher.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Virtual meetings - ease of set up and execution
    • File sharing! We build channels for projects, and being able to invite only project members is huge!
    • Peer-to-peer communications - being able to "ping" one of my colleagues, either text, video or call-only, on-demand, is what runs our business.
    Incentivized
    Read full review
    Zulip
    • Letting you send direct messages
    • Letting you customize each message like adding bullet points and hyperlinks
    • Keeping each thread organized
    Incentivized
    Read full review
    Cons
    Microsoft
    • The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
    • It uses lots of computational resources while running and thus, slows down the system sometimes.
    • It allows a few channels per team. The number of channels could be increased for better productivity.
    Incentivized
    Read full review
    Zulip
    • It would be nice to see a person's title under their name when you click their profile
    • It would be nice to see a person's direct report when you click their profile
    • Including more personalized information in the quick view of a profile would be nice
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    Zulip
    No answers on this topic
    Usability
    Microsoft
    User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
    Incentivized
    Read full review
    Zulip
    Again, I would like to see more personalized features pertaining to the quick view you get when you click on someone's profile within the software. I do like how it offers a desktop app as well as web browser support. I also like the customizing of notification sounds, there's a lot to choose from which is ideal.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    Rare, but outages do happen
    Incentivized
    Read full review
    Zulip
    No answers on this topic
    Performance
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    Zulip
    No answers on this topic
    Support Rating
    Microsoft
    Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
    Read full review
    Zulip
    No answers on this topic
    Implementation Rating
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    Zulip
    No answers on this topic
    Alternatives Considered
    Microsoft
    Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
    Read full review
    Zulip
    I did not have a say in my company choosing Zulip as their main communication channel, but I can understand why they chose Zulip over any other program. It does house different discussion topics better than Teams does in my opinion, and you're able to easily add subtopics underneath them.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    Zulip
    No answers on this topic
    Scalability
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
    Read full review
    Zulip
    No answers on this topic
    Professional Services
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    Zulip
    No answers on this topic
    Return on Investment
    Microsoft
    • I'm not sure I can point to a specific ROI, but it has improved our ability to communicate and work more effectively together.
    • It's also nice to have records of every interaction, photo, and document that has been shared. Less chance of something completely disappearing.
    Incentivized
    Read full review
    Zulip
    • I don't feel suited to answer this as I have been with my organization for less than 2 months.
    Incentivized
    Read full review
    ScreenShots