YouCanBook.Me has made it really easy to schedule calls with applicants and with team members scattered across the world. We use it a lot to schedule follow up calls with potential leads from conferences and other recruiting events, which has been really key in converting leads from those events, and we direct applicants for our internship and staff positions to YouCanBook.Me to schedule interviews. We also use it to schedule calls with team members internationally. It is most useful for scheduling a call between two participants.
Zoho Bookings from my personal experience is best when you have a growing list of customers and need to get free of the hassle of taking written notes in your Rolodex. It's like a CRM but optimized for booking tasks. I believe it would be less suited, if you are a new business starting from scratch
Allows a prospect flexibility in choosing a time to meet
Saves me a lot of time with followup phone calls to book a spot
I can choose the times I am available for each day
If I block off time in my Outlook calendar, it blocks it off in YouCanBook.Me as well, so if there is a one-off time I cannot meet, I can just block it in my calendar instead of going into my YouCanBook.Me account
We loved the old version of youcanbook.me. Once they updated the site and functionality, we hated it. We kept reverting back to the old version, but now we cannot use the old version anymore. The new version has made it much slower to set up a new profile and fill in all of the reminders.
If they made it faster to populate a new profile by limiting repetition, that'd be awesome. We have to edit the titles of calendar events, emails to us, emails to participants, etc.
Working with Google calendar is sometimes frustrating, but they've recently updated it to make it easier for us to duplicate calendar events. Youcanbook.me syncs with Google calendar, so making all of the calendar events set to "Free" (previously, "Available") is pretty annoying.
It still needs more robust features and customization, like workflows and such. I'm confident they'll continue improving it, but some particular customization settings aren't available, in terms of triggers, content, look and feel, but it is mostly very detailed and particular. If you're ok with adapting to it, it is an excellent tool.
Some of the integrations and features are harder to set up. Once everything is set up its fairly straightforward, but if like ATI you have multiple branches or departments utilizing Bookings, you would need to set up separate booking sites for each office/salesperson
A lot of things are not great as this is a new tool, but they fix it relatively quickly. They don't have a direct phone number, but Zoho support has good service overall
Youcanbook.me is a pretty unique service, but some others have come up since we started using it in 2015. There´s some competition like simply book or roomzilla, but he haven´t considered them because they aren't as cost-effective or simply haven't found a need to do it yet. Folk at youcanbookme have given us great user support and have many benefits for the educational sector, which make it hard for competition because we are pretty happy with their service :)
I found the integration with the two above is great if you're a Google Calendar user which we are not. While with Zoho Calendar we can have two way integration with Google Calendar there wasn't a need to do so. With Zoho Bookings which also integrates with Google Calendar we didn't have to worry about that as the integration with our Zoho Calendar was virtually automatic. There was also the cost consideration as the two above have a free version it was limited and didn't have all the bells and whistles we needed. Zoho Bookings provide us with everything from a single sign-on web browser and mobile app
Zoho Bookings does not have either a positive or negative ROI as this is included with our Zoho Suite of features and we have enough licenses currently for anyone who would need access.
It would be a negative ROI if we needed to purchase additional licenses solely for our engineers or the entire organization, most of who do not need access to any of the other Zoho Suite of features.
