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Stonly vs. Yonyx

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Stonly
Score 4.6 out of 10
N/A
When users need to explain how a product works to customers, share knowledge with a team, describe workflows for projects, or onboard new employees, Stonly, headquartered in Paris, offers interactive guides.N/A
Yonyx
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
Yonyx is a SAAS platform to create interactive decision trees to optimize customer support, sales, lead qualification, and customer self-service. Its primary strength lies in simplifying intricate workflows by guiding users through structured, step-by-step processes for interacting with customers. Yonyx guides are used for troubleshooting customer issues, following sales processes while handling customer objections, qualifying leads and to have large back office teams comply with…
$25
per month per user
Pricing
StonlyYonyx
Editions & Modules
No answers on this topic
Professional Plan
$25
per month per user
Offerings
Pricing Offerings
StonlyYonyx
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Professional Plan gives access to all features of Yonyx platform for stand alone use. For any Integrations, SSO, API access - Enterprise Plan is required.
More Pricing Information
Best Alternatives
StonlyYonyx
Small Businesses
Front
Front
Score 7.1 out of 10
Front
Front
Score 7.1 out of 10
Medium-sized Companies
RWS Tridion Sites
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Score 9.0 out of 10
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Score 9.0 out of 10
Enterprises
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Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
StonlyYonyx
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
StonlyYonyx
Likelihood to Recommend
Stonly seems to be very well positioned to handle both the initial customer onboarding and then the help channels for further education.
Verified User
Anonymous
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No answers on this topic
Pros
  • knowledge bases
  • company wikis
  • onboarding
Verified User
Anonymous
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No answers on this topic
Cons
  • More features around tracking and understanding our users.
  • Sometimes run into issues with development and connecting with existing components, which may require rework on our end to get up and running.
Verified User
Anonymous
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No answers on this topic
Alternatives Considered
Stonly is the only tool we have used for onboarding guides. We also use Zendesk to help create guides, but I don't think that is a good comparison. Stonly is much more focused on being within the application, whereas Zendesk is more documentation driven.
Verified User
Anonymous
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No answers on this topic
Return on Investment
  • Improved time to market for supporting documents.
  • Provided a way for our content team to be autonomous.
  • Helped us think more outside the box on how we tell user's about our new features.
  • Helped migrate outdated users to our new applications.
Verified User
Anonymous
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No answers on this topic
ScreenShots

Yonyx Screenshots

Screenshot of Yonyx Decision Tree Platform's authoring interface with Synchronized Map View and Interactive ViewScreenshot of Yonyx's User View, which provides an interactive view of the decision tree. Users can navigate through it by choosing an option. This view is compatible with all browsers and devices.Screenshot of Yonyx cumulative traversal analytics, which tracks how many users took which pathways when traversing interactively through a Yonyx guide. This data is displayed from within Yonyx Map View and provides powerful insights into the effectiveness of each guidance step.