TrustRadius

Stonly

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Stonly
Score 4.6 out of 10
N/A
When users need to explain how a product works to customers, share knowledge with a team, describe workflows for projects, or onboard new employees, Stonly, headquartered in Paris, offers interactive guides.N/A
Pricing
Stonly
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Stonly
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
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User Ratings
Stonly
Likelihood to Recommend
9.0
(0 ratings)
User Testimonials
Stonly
Likelihood to Recommend
Stonly seems to be very well positioned to handle both the initial customer onboarding and then the help channels for further education.
Verified User
Anonymous
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Pros
  • knowledge bases
  • company wikis
  • onboarding
Verified User
Anonymous
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Cons
  • More features around tracking and understanding our users.
  • Sometimes run into issues with development and connecting with existing components, which may require rework on our end to get up and running.
Verified User
Anonymous
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Alternatives Considered
Stonly is the only tool we have used for onboarding guides. We also use Zendesk to help create guides, but I don't think that is a good comparison. Stonly is much more focused on being within the application, whereas Zendesk is more documentation driven.
Verified User
Anonymous
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Return on Investment
  • Improved time to market for supporting documents.
  • Provided a way for our content team to be autonomous.
  • Helped us think more outside the box on how we tell user's about our new features.
  • Helped migrate outdated users to our new applications.
Verified User
Anonymous
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ScreenShots