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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Yesware

    Score7.2 out of 10
    N/AYesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.

    $19

    per month

    Pricing
    Yesware
    Editions & Modules
    Pro
    $19
    per month
    Premium
    $45
    per month
    Enterprise
    $85
    per month
    Offerings
    Pricing Offerings
    Yesware
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional DetailsAnnual plans save up to 23%.
    More Pricing Information
    Community Pulse
    Yesware
    Considered Both Products
    Vendasta
    Chose Yesware
    Yesware had a lot more accurate tracking than sendgrid and had a great integration with Salesforce to track who was sent emails. sendgrid had no way of tracking and became hard to manage who we had sent emails. sendgrid did help to maintain domain health and allow for far more …
    Incentivized
    Chose Yesware
    Groove has a simple and more user-friendly interface. It also allows mass emails to be sent more easily. Yesware provides this as well but some of the features were off - like the preview ones. It just needs an interface update. I believe if this feature was fixed, Yesware …
    Incentivized
    Chose Yesware
    Yesware is far superior to the free or included-in CRM email trackers I have tried over the year; it is just more accurate and tracks the opens more reliably,
    and can filter out your opens and opens from people in your own organization so you don't get any false positive results.
    Incentivized
    Chose Yesware
    Our team evaluated Salesloft, Saleshandy, RightInbox, and Boomerang. We felt that the Yesware integration with GMail was simple and unobtrusive. While none of these tools integrate directly with our CRM, Yesware's ability to upload contacts via .csv files helped ease that pain …
    Incentivized
    Chose Yesware
    I preferred using Yesware to Outreach in terms of the templates themselves because with Yesware as an end user I could still customize the messaging and make the email sound like me. With Outreach templates were locked down so end users could not change any of the messaging and …
    Incentivized
    Chose Yesware
    N/A
    Incentivized
    Chose Yesware
    WE were looking for a sophisticated tool to solve our outbound efforts and one name keep popping up. Outreach. We tried to set up meetings with them but they discovered us over an email and told us that someone from my org tried to look for their solution however it is not best …
    Incentivized
    Chose Yesware
    We use both Yesware and Moosend and they each serve their own purpose. Yesware is better suited for plain text emails, whereas Moosend is best for HTML emails. They do work together sometimes when we need our counselors to have access to an email we built in Moosend when we …
    Incentivized
    Chose Yesware
    I've had deliverability issues with Mixmax and downtime issues with Apollo. No real service issues using Yesware, but it does lack in some features behind the two. Ultimately, deliverability was the most important factor for me in choosing Yesware. I like Mixmax's ability …
    Incentivized
    Chose Yesware
    I think they compliment one another. While Outreach also provides great analytics, Yesware is more seamless.
    Incentivized
    Chose Yesware
    We ended up changing from Yesware to Groove due to some functionality and integrations we needed like SFDC and LinkedIn Sales Navigator. We wanted to be able to track inmails and upload LISN leads automatically.
    Incentivized
    Chose Yesware
    I found Yesware and Streak to be fairly comparable but Yesware's data analytics were superior.
    Incentivized
    Chose Yesware
    Yesware is much more reliable compared to others. The tracking feature is the most outstanding feature of this software which is not provided to the same extent by other software. Users can track each and every email, whether email has been opened or not, which device has been …
    Incentivized
    Chose Yesware
    Yesware was the only product that we evaluated. We thought about using HubSpot in tandem with it, but realized this was unnecessary.
    Incentivized
    Chose Yesware
    I evaluated both Yesware and SalesLoft. I found that SalesLoft offered a ton of additional features that weren't necessary for our needs and had a price point to reflect the additional functionality. Yesware fits our needs with its product offering and price.
    Incentivized
    Chose Yesware
    Yesware is much more efficient than its competitors and gives much more real-time results compared to SalesLoft for example that in my experience has lagged. Yesware is much more dynamically priced as well which makes it easy to fit any business's needs. We selected Yesware for …
    Incentivized
    Chose Yesware
    Yesware is extremely limited in functionality compared to something like SalesLoft, which is a much more comprehensive tool. We originally moved to Yesware from SalesForce Inbox and Engage as that did not offer the flexibility to deploy templates and was much more cumbersome …
    Incentivized
    Chose Yesware
    Yesware is so much simpler to use. Because of the integrations and how easy it is to use it actually gets used by our team. I've used many systems like this in the past and nothing gets used as much as Yesware.
    Incentivized
    Chose Yesware
    Yesware is less robust than Outreach. Outreach might be overkill for your needs. Outreach is a great SDR tool. Yesware is great for strategic email outreach.
    Incentivized
    Chose Yesware
    Yesware if the first email tracking solution I've used.
    Incentivized
    Chose Yesware
    I like both of these systems. YesWare did feel pretty easy for most sales reps to use and implement into their workflows.
    Incentivized
    Chose Yesware
    We had previously used HubSpot Sales. Yesware provides more detailed tracking analytics than HubSpot Sales.
    Incentivized
    Chose Yesware
    There is no other similar product that I have used to compare to Yesware.
    Incentivized
    Chose Yesware
    Yesware is simple. There is less of a hassle upon implementing it and setting up multiple users. The pricing is also much more reasonable and pragmatic. HubSpot was overly complicated and not as specialized, trying to do too much instead of perfecting one aspect. With Yesware …
    Incentivized
    Chose Yesware
    We use both and outreach has more functionality in terms of automation but it is 3-4X the pricing which is why I still stick with Yesware for a majority of my teams.
    Incentivized
    Key User Insights
    Would buy again
    87%
    Would buy again
    20 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    87%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    17 Answers
    Best Alternatives
    Yesware
    Small Businesses
    Mailtrack
    Score9.7 out of 10
    Medium-sized Companies
    Mailtrack
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    All AlternativesView all alternatives
    User Ratings
    Yesware
    Likelihood to Recommend
    8.3
    (62 ratings)
    Likelihood to Renew
    9.0
    (6 ratings)
    Usability
    7.0
    (1 ratings)
    Support Rating
    8.2
    (12 ratings)
    User Testimonials
    Yesware
    Likelihood to Recommend
    Vendasta
    It works for my company and my problems. If you need a Sales CRM you can go for higher-end products that will give you what Yesware gives along with other stuff. Wherein we had specific problems we wanted to solve. -We needed a solution for a smaller team within our bigger sales team. -We needed a solution to be easy to use point and click and did not require any setup. -We needed to have a better solution to YAMM.
    Incentivized
    Read full review
    Pros
    Vendasta
    • Tracking open rates, link click rates, and reply rates. This allows us to compare different templates in order to see which allows for the most interactions and meetings set directly from email engagement.
    • Seeing exactly when someone opens an email and whether it is in their normal location. Also if they are opening on a mobile device versus a computer to be able to organize the set up of the email in a more beneficial way.
    • Being able to save Templates for Mail Merges to avoid the duplication of effort that other mass email systems utilize.
    Incentivized
    Read full review
    Cons
    Vendasta
    • The ability to unwrap iframe embeds on email (e.g. if I send a Vimeo link over email, have that video thumbnail show and link out to a video)
    • Removing recipients from a campaign. If my ruleset is to remove a contact from a sequence after he/she replies, sometimes a person will reply from another email and Yesware doesn't recognize it. (e.g. if I add jeff@amazon.com to my campaign and jeff.bezos@amazon.com replies to my thread, Yesware will still send an email to jeff@amazon.com unless he is manually removed)
    Incentivized
    Read full review
    Likelihood to Renew
    Vendasta
    I like the product, but due to the limitations I don't love it. I'm curious to revisit other options, particularly in lieu of Yesware's recent price increases (although I'm on a legacy plan). Some of my challenges to be browser related (I'm on an older computer) -- I'll have to see how things go when I receive my new computer. If the glitches (especially with regard to tracking accuracy and send later feature) go away, I'd be much more inclined to renew
    Read full review
    Usability
    Vendasta
    Pretty good overall, but again it needs some tweaks to ensure user frustration is kept to a minimum. This would go back to the autosave feature I mentioned which would immediately be a value add but not something that should need a user to move into a paid tier.
    Incentivized
    Read full review
    Support Rating
    Vendasta
    Because it deserves this rating. The features and functionality provided are great. Our Sales team is very satisfied with this software as it integrates very well with our other software like Outlook, Salesforce, etc. Yesware provides great follow up with customers, which is essential for sales. Meeting scheduling is also flawless.
    Incentivized
    Read full review
    Alternatives Considered
    Vendasta
    All of these tools do what Yesware does, and more; but Yesware does the follow-up email portion best, in my experience. It is reasonably priced and is regularly adding new functionality to make it a sticky license for us to have. Yesware does not have predictive analytics or a particularly strong dialer solution, but it does provide team-wide and template efficacy tracking, and a basic dialer.
    Incentivized
    Read full review
    Return on Investment
    Vendasta
    • I think net positive ROI from generating meetings that lead to closed deals. Ultimately very difficult to quantify the ROI since it is essentially automating a lot of the manual prospecting done by BDRs/AEs - so ROI is likely higher than just that quantifiable number around deals closed.
    Incentivized
    Read full review
    ScreenShots

    Yesware Screenshots

    Screenshot of CampaignsScreenshot of Email Templates