WotNot vs. Yellow.ai

Yellow.ai

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
WotNot	Score 9.0 out of 10	N/A	WotNot automates customer interactions at scale with chatbots to help users solve business challenges like getting more leads, booking more appointments, and scaling customer support with chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available…	$0 per month
Yellow.ai	Score 8.3 out of 10	N/A	yellow.ai (formerly Yellow Messenger) is a customer experience automation platform enabling enterprises to leverage its NLP engine to build chat and voice bots. Combining AI and human intelligence to automate customer and employee experience, the company aims to democratize AI through its no-code/low-code bot builders, omnichannel virtual assistants, and ticketing automation suite.	N/A

Pricing

WotNot

Yellow.ai

Editions & Modules

Free: $0
per month
Startup: $99
per month
Business: $499
per month
Enterprise: Custom

No answers on this topic

Offerings

Pricing Offerings
WotNot	Yellow.ai
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

$99 per month

Optional

Additional Details

The product is available on a monthly and annual basis with features accessible according to the plan. There are four plans to choose from: a free plan, Startup Plan: $99/mo, Business Plan: $499/mo, and Enterprise: Custom pricing.

Contact vendor for pricing information.

More Pricing Information

User Ratings
	WotNot	Yellow.ai
Likelihood to Recommend	- (0 ratings)	9.0 (0 ratings)

User Testimonials
	WotNot	Yellow.ai
Likelihood to Recommend	No answers on this topic	We are very happy how yellow.ai helped us through our customer journey. All the use cases are well met and fully automated. Our customers also found it very easier to get into the basic FAQs before getting into direct customer care agents. Needed a few more advancements in integrating catalog with chat so users can shop directly from WhatsApp or chat messages than going to our app/website. Overall I recommend it very much. Incentivized Lekha Tharoor Digital Marketing Manager Read full review
Pros	No answers on this topic	Web integrated chat bot WhatsApp bot Good support from YM team Transparent dashboard for analysis Incentivized Lekha Tharoor Digital Marketing Manager Read full review
Cons	No answers on this topic	Shopping features in bot pricing app integration Incentivized Lekha Tharoor Digital Marketing Manager Read full review
Alternatives Considered	No answers on this topic	The main factor was use cases implemented elsewhere in the BFSI domain besides competitive cost & implementation timelines. Incentivized Verified User Anonymous Read full review
Return on Investment	No answers on this topic	Chatbot is another touch point for customer to do servicing of their loan. The following are the benefits for the customers. Avoid long wait times to reach agent. Get quick and reliable and up to date information. Easy and guided self-service journey. Post-launch on 04-Jan-20, in one month we had around 28000 unique customers visiting the bot. 24 X 7 availability. Increased customer satisfaction. Reduction in customer support manpower. Incentivized Verified User Anonymous Read full review
ScreenShots	WotNot Screenshots