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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Yellow.ai

    Score8.3 out of 10
    N/Ayellow.ai (formerly Yellow Messenger) is a customer experience automation platform enabling enterprises to leverage its NLP engine to build chat and voice bots. Combining AI and human intelligence to automate customer and employee experience, the company aims to democratize AI through its no-code/low-code bot builders, omnichannel virtual assistants, and ticketing automation suite.N/A
    Pricing
    Yellow.ai
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Yellow.ai
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeOptional
    Additional DetailsContact vendor for pricing information.
    More Pricing Information
    Community Pulse
    Yellow.ai
    Considered Both Products
    Yellow.ai
    Chose Yellow.ai
    The system we used before was a typical chat network, where users can just enter their basic details and take them to a direct customer service agent. With yellow.ai we were able to resolve around 70% of their doubts through AI-built FAQs, only the rest of the doubts needed to …
    Incentivized
    Chose Yellow.ai
    The main factor was use cases implemented elsewhere in the BFSI domain besides competitive cost & implementation timelines.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Yellow.ai
    Likelihood to Recommend
    9.0
    (2 ratings)
    User Testimonials
    Yellow.ai
    Likelihood to Recommend
    Yellow.ai
    No answers on this topic
    Pros
    Yellow.ai
    • Web integrated chat bot
    • WhatsApp bot
    • Good support from YM team
    • Transparent dashboard for analysis
    Incentivized
    Read full review
    Cons
    Yellow.ai
    • Shopping features in bot
    • pricing
    • app integration
    Incentivized
    Read full review
    Alternatives Considered
    Yellow.ai
    No answers on this topic
    Return on Investment
    Yellow.ai
    No answers on this topic
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