Workvivo vs. Zoom Workplace

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Workvivo
Score 9.4 out of 10
N/A
Workvivo is an employee communication platform designed to build natural, meaningful bonds between teams, allowing companies to reach and engage their employees. It’s presented as an intranet, comms tool, and employee app all blended into one familiar social experience so that people naturally embrace it, offering companies oversight while giving employees freedom and flexibility. It's goals are to provide: ✔️ Less distraction, greater engagement ✔️ Adoption for fast time-to…N/A
Zoom Workplace
Score 8.4 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$5
per month per license
Pricing
WorkvivoZoom Workplace
Editions & Modules
No answers on this topic
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
WorkvivoZoom Workplace
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
WorkvivoZoom Workplace
Features
WorkvivoZoom Workplace
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
8.4
Ratings
2% above category average
High quality audio00 Ratings8.70 Ratings
High quality video00 Ratings8.70 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
8.6
Ratings
7% above category average
Desktop sharing00 Ratings9.10 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
8.6
Ratings
5% above category average
Calendar integration00 Ratings8.30 Ratings
Meeting initiation00 Ratings9.50 Ratings
Record meetings / events00 Ratings9.40 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
8.2
Ratings
2% above category average
Live chat00 Ratings8.30 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
9.1
Ratings
17% above category average
User authentication00 Ratings9.10 Ratings
Participant roles & permissions00 Ratings9.10 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
8.7
Ratings
4% above category average
Hosted PBX00 Ratings8.00 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings8.90 Ratings
Directory of employee names00 Ratings9.00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
8.8
Ratings
4% above category average
Answering rules00 Ratings8.40 Ratings
Call recording00 Ratings9.10 Ratings
Call park00 Ratings9.00 Ratings
Call screening00 Ratings8.80 Ratings
Message alerts00 Ratings9.10 Ratings
Business SMS/External Messaging00 Ratings9.00 Ratings
Voicemail Transcription00 Ratings8.30 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
9.2
Ratings
8% above category average
Mobile app for iOS00 Ratings9.20 Ratings
Mobile app for Android00 Ratings9.10 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Workvivo
-
Ratings
Zoom Workplace
9.0
Ratings
12% above category average
Centralized communications management00 Ratings8.80 Ratings
Team messaging00 Ratings9.20 Ratings
Team document sharing00 Ratings9.10 Ratings
Call and meeting analytics00 Ratings8.90 Ratings
Best Alternatives
WorkvivoZoom Workplace
Small Businesses
Flock
Flock
Score 9.1 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.2 out of 10
Medium-sized Companies
Zoho Cliq
Zoho Cliq
Score 9.3 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Enterprises
Axonify
Axonify
Score 10.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
WorkvivoZoom Workplace
Likelihood to Recommend
9.5
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
9.6
(0 ratings)
4.3
(0 ratings)
Usability
8.0
(0 ratings)
5.4
(0 ratings)
Availability
9.0
(0 ratings)
9.1
(0 ratings)
Performance
10.0
(0 ratings)
9.1
(0 ratings)
Support Rating
9.2
(0 ratings)
1.6
(0 ratings)
In-Person Training
-
(0 ratings)
9.1
(0 ratings)
Implementation Rating
9.6
(0 ratings)
2.7
(0 ratings)
Configurability
8.0
(0 ratings)
9.1
(0 ratings)
Ease of integration
6.0
(0 ratings)
7.3
(0 ratings)
Product Scalability
9.0
(0 ratings)
9.1
(0 ratings)
Vendor post-sale
8.0
(0 ratings)
9.1
(0 ratings)
Vendor pre-sale
9.0
(0 ratings)
7.3
(0 ratings)
User Testimonials
WorkvivoZoom Workplace
Likelihood to Recommend
WorkVivo works really well for us as we have colleagues all across the country. These colleagues don't use pc's in their working day so it was proving more and more challenging to reach them. With the diversity of people now using social platforms, the adoption of WorkVivo by all members of our team was really easy!
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* Onboarding new employees - adaptation is quick and easy for new employees - for phone and meeting use. * Administration is quick and easy as well as finding answers to the 'what ifs' * Delegation for scheduling and creating scheduler links - what an awesome process - delegation allows for ease of on-boarding new employees - pre-emptively setting up their meetings and orientations in advance of start date *AI summary - our development teams uses them for ALL meetings creating a great history and follow up process for the entire team
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Pros
  • Aligning activity to Company Culture and Activities.
  • DIrectly engaging with employees in real time.
  • The Workvivo app is very advanced and offers a great experience, as does the desktop version.
  • The bi-lingual capabilities (English/Arabic) have been a great advantage, something we couldn't find in any of the other tools on the market.
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  • It's a great way to connect around the world with minimal bandwidth consumption.
  • Meeting our peers and exchanging ideas is made possible through the use of high-quality video and audio calls.
  • Exceptional audio and video quality; we are recording meetings and transferring them to other storage.
  • Compared to other apps, it has more features and allows for efficient file sharing within the chatbox.
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Cons
  • Comment's visibility under a post: before, you saw all the comments, but now it displays only one, making you lose the others (you have to open the post to read them)
  • Possibility to change your job title manually: from the app, it is not possible to change your job title (mine remained on stage)
  • Like's visibility: before I saw them much better
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  • You need an app to make the calls and meetings, but it would be perfect if it had a web-based option.
  • Sometimes when internet speed drops, the audio quality also drops; I would understand the video quality dropping, but the audio doesn't consume much bandwidth, so it would be nice to have a consistent audio even on low internet speeds.
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Likelihood to Renew
To my best friend Workvivo, I would like to give 10/10. Everything is running smoothly. I feel glad when people at my workplace from other departments and also from other shifts recognise me with my name. That gives me inner peace. I am feeling blissful. I am on the moon.
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Because every other conference tool is expensive, bloated, or fails to make it easy to just have a call with someone.
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Usability
Super user friendly, I've not once wondered how to access, find do anything. As soon as I log in I am confident I can find whatever I need and whatever I am looking for and I it is very easy to engage with coworkers and colleagues all over the world.
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Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
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Reliability and Availability
No answers on this topic
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
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Performance
No answers on this topic
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
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Support Rating
Would like the features to be continued & hence supporting it.
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Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
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In-Person Training
The trainer was effectively delivering the training, but there were some points the trainer himself was not clear with. This impacted doubt clearing.
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No answers on this topic
Online Training
All the things were explained in an effective way. Easy to understand the tools, features, their use, implementation. Monitoring & support wherever required. Feedback was recorded & improvements were done wherever required to improve the coaching experience. Knowledge checks were taken to understand understanding levels. Overall experience was very well with the training.
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No answers on this topic
Implementation Rating
Everything is running smoothly. I love this application.
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If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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Alternatives Considered
The interface is more simple and meant for the purpose of communication. Though the product misses on the aspect of one on one chat, the main purpose of communicating to group all together is handled well through the software. Employees are more engaging when they see achievement of their colleagues on it. For leaders it’s become one place to any something to private or public groups as per their needs
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Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
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Scalability
No answers on this topic
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
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Return on Investment
  • I work remotely so maintaining interaction with your colleagues is more difficult. With Workvivo, I can stay tuned to what my colleagues are doing (in more fun, personal way) so I get to know them and break that distance barrier.
  • Workvivo helps to share work-related information and it is also a way to connect to the community all around the world that shares the same values and interests. Workvivo is fun and easy to use which is very helpful to the user.
  • It solves the problem of learning the organizational chart, which changes frequently. It helps me quickly find a co-worker's profile with contact info and helps me learn their interests, which I value as a remote employee.
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  • We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
  • We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
  • Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
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ScreenShots

Workvivo Screenshots

Screenshot of Workvivo Activity FeedScreenshot of Custom Branded Employee AppScreenshot of Collaboration SpacesScreenshot of Company GoalsScreenshot of MeasurementScreenshot of Employee Recognition

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.