Riverbed Aternity vs. Workelevate Digital Employee Experience Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Riverbed Aternity
Score 5.0 out of 10
N/A
Riverbed Aternity delivers AI-enabled insights based on real end user experience data and high-fidelity telemetry across endpoints, application, infrastructure and network.N/A
Workelevate Digital Employee Experience Platform
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
Workelevate is a digital employee experience (DEX) platform leveraging AI to enhance workforce productivity and streamline IT operations. It gives employees an AI Copilot for instant, 24/7 issue resolution. For IT teams, Workelevate offers comprehensive endpoint management, providing enhanced visibility and control for operational efficiency. The platform also integrates AI into ITSM, automating ticket enrichment, routing, knowledge generation, and resolution for Service Desk Engineers,…N/A
Pricing
Riverbed AternityWorkelevate Digital Employee Experience Platform
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Riverbed AternityWorkelevate Digital Employee Experience Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
Riverbed AternityWorkelevate Digital Employee Experience Platform
User Ratings
Riverbed AternityWorkelevate Digital Employee Experience Platform
Likelihood to Recommend
8.5
(0 ratings)
-
(0 ratings)
Support Rating
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
Riverbed AternityWorkelevate Digital Employee Experience Platform
Likelihood to Recommend
We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.
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Well, as mentioned in the earlier. Workelevate has helped us streamline our workforce performance by cutting IT tickets by ~35%, not just that it also improved the Device Management by proactively patching the system anamolies. Which turned out be a game changer for our users, and it admins.
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Pros
  • Root cause finding/remediation (it goes beyond analysis).
  • Shows latency between applications and servers.
  • Identifies long-running SQL queries, and puts the onus back on developers to clean up their SQL code.
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  • IT Copliot Features of self services
  • Endpoint Managment
  • AI Root Cause Analysis
  • Self Healing
  • Experience Management
  • OS Patch Management
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Cons
  • We found the platform slightly costly for the return. Having tried multiple products this was the best of the lot.
  • We did find a few applications where the diagnostic data wasn't overly insightful.
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  • Can introduce Endpoint Security
  • Should Introduce MDM
  • Third Party Application Patching
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Usability
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Easy to use UEM Dashboard, IT copilots gets integrated with already exisiting Workspace - no need of rip and replace. Integrates easily with our exisitng ITSM(Freshworks).
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Support Rating
The support I give the highest rating because it is really amazing. Every time we triggered the tool support, we were very well served very quickly and efficiently. The problems were solved quickly and without stress. The staff helped us within minutes and had a lot of patience with us
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Alternatives Considered
The three tools mentioned above are great too. All deliver and fulfill their functionality well. But we chose Riverbed SteelCentral AppInternals because we received referrals from other friends who work at other major companies around the world and use this solution and have never had any problems. So for reliability we chose this one
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Evaluating all these platform were a ache due to tool sprawl.
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Return on Investment
  • Helped us drive automation for the client
  • Generation of detailed reports for monitoring activity performed
  • Overall improvement in compliance and risk management for servers
  • Drive operational efficiency across the project
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  • ROI is still to be seen but it is on a positive path
  • Employee statisfaction score with endpoints are really good.
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ScreenShots

Workelevate Digital Employee Experience Platform Screenshots

Screenshot of the IT admin login panel for endpoint managementScreenshot of the  AI Chatbot for employees integrated with Workplace Chat for self service and faster IT tickets resolution.Screenshot of a demo dashboard for IT admins, with endpoint reporting