Workelevate is a digital employee experience
(DEX) platform leveraging AI to enhance workforce productivity and streamline
IT operations. It gives employees an AI Copilot for instant,
24/7 issue resolution. For
IT teams, Workelevate offers comprehensive endpoint management, providing
enhanced visibility and control for operational efficiency. The
platform also integrates AI into ITSM, automating ticket enrichment, routing,
knowledge generation, and resolution for Service Desk Engineers,…
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Well, as mentioned in the earlier. Workelevate has helped us streamline our workforce performance by cutting IT tickets by ~35%, not just that it also improved the Device Management by proactively patching the system anamolies. Which turned out be a game changer for our users, and it admins.
Easy to use UEM Dashboard, IT copilots gets integrated with already exisiting Workspace - no need of rip and replace. Integrates easily with our exisitng ITSM(Freshworks).