webinar.net vs. Zoom Workplace

If price is not an object, I would always prefer ON24 rather than webinar.net. However, ON24 is much more expensive. Webinar.net is owned by 6Connex, so the integration of webinar.net in 6Connex is recommended if you need to host a webinar in a 6Connex environment. Support staff is nice, but not knowledgeable enough and takes too long. When a presenter plays a video they get muted automatically, even if the video has no sound! So you then have to either unmute the speaker yourself or having him/her doing it which adds to the stress of the moment. We have had a few cases when email reminders didn't go out, even if programmed and saved correctly.

Incentivized

Integration with other products and the AI summaries have been huge wins for Zoom Workplace in our organization. They have been life changing for our team. Also, being able to make and receive calls from our cell phones rather than have to give out personal cell phone numbers has been wildly successful with our attorneys.

Incentivized

• calendar tool on the registration page
• being able to embed videos on the registration page
• note tool for presenters
• large number of attendees allowed

Incentivized

• I love how easy it is to set the focus on the presenter. It is annoying when people don't spotlight themselves as a presenter, so you get to see the whole gallery of attendees in smaller, two-inch windows.
• I like the capability of having break-out rooms. Even though I don't use them very often, it is nice to have them available if the right situation presents itself for smaller group chats.
• The recording quality is better than I have experienced with other products (Microsoft Teams, WebEx, etc.), and the fact that it is already an MP4, so I don't have to convert it for publishing on our intranet is huge to me.

Incentivized

• connectivity for presenters is not easy and not user friendly enough
• you can't just choose CET time, you need to display a city in CET time
• no blurred background
• no virtual background

Incentivized

• Love notes - allow insertion of table or grid
• Allow admin to turn off DND
• Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook

Incentivized

We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.

The audience screen doesn't adjust automatically, not even on mobile phones; connection for presenters is difficult, taking time to support them and many times leaving them a bit frustrated. For us, it is not ideal the time it takes to publish content and also the time and quality of the support team replies. However, it has great potential for improvement.

Incentivized

Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.

There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.

Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.

They are very kind and readily available online and off-line; however they hardly know the answers and always need to check, making it very lengthy process and sometimes it feels like a bit of a waste of time too. I would suggest they are given more training to start with

Incentivized

Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.

Incentivized

If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.

webinar.net was adopted by our company to replace ON24 since it is much cheaper. We use it in combination with Slido, sometimes. It serves large one-way webinars (up to 1,000 attendees) with limited interaction (polls and Q&A), while for smaller and more interactive online events we keep using Microsoft Teams Meetings or Webinars and Zoom Meetings.

Incentivized

Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.

Incentivized

The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.

Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.

Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.

• higher number of attendees
• repeating clients
• more likelihood to create a series of events vs a standalone event

Incentivized

• Zoom, in essence, is how we deliver what we sell. Services delivered over Zoom account for 80% of our annual revenue.
• Zoom saves me approximately 3 hours every week thanks to integrations with other software I use.
• Zoom webinars have fueled my list growth.

Incentivized