VirtualPBX

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
VirtualPBX
Score 10.0 out of 10
N/A
VirtualPBX is a VoIP solution that in addition to VoIP offers analog, smartphone, WebRTC, SIP Trunking & native calling options. It can also be used as a virtual contact center or virtual office solution.
$18
per month per user
Pricing
VirtualPBX
Editions & Modules
Flex
$18
per month per user
Pro
$27
per month per user
Ultra
$36
per month per user
Offerings
Pricing Offerings
VirtualPBX
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeOptional
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
VirtualPBX
Features
VirtualPBX
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
VirtualPBX
9.4
1 Ratings
16% above category average
Hosted PBX9.01 Ratings
Multi-level Interactive Voice Response (IVR)9.01 Ratings
User templates10.01 Ratings
Call reports9.01 Ratings
Directory of employee names10.01 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
VirtualPBX
9.4
1 Ratings
11% above category average
Answering rules10.01 Ratings
Call recording10.01 Ratings
Call park9.01 Ratings
Call screening9.01 Ratings
Message alerts9.01 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
VirtualPBX
9.8
1 Ratings
20% above category average
Video conferencing10.01 Ratings
Audio conferencing10.01 Ratings
Video screen sharing9.01 Ratings
Instant messaging10.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
VirtualPBX
9.0
1 Ratings
12% above category average
Mobile app for iOS9.01 Ratings
Mobile app for Android9.01 Ratings
Best Alternatives
VirtualPBX
Small Businesses
CloudTalk
CloudTalk
Score 7.3 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.3 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternatives
User Ratings
VirtualPBX
Likelihood to Recommend
10.0
(3 ratings)
Likelihood to Renew
10.0
(1 ratings)
User Testimonials
VirtualPBX
Likelihood to Recommend
VirtualPBX
We consider that it is a very complete internet call software that is worth having in all companies that want to increase their sales through customer service agents because, with all its tools, agents improve their workday by day.
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Pros
VirtualPBX
  • Easy to set up your menu and record greetings and Prompts
  • Forwards to our cell phones or landlines -- and voicemail to email
  • Allows outbound calls on the rare occasion we require hiding
  • Simple website for end users - but they almost never need to use it.
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Cons
VirtualPBX
  • Possibly a better way of covering the one zillion features and functions in classes
  • Possibly a better way of covering the one zillion features and functions in classes
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Likelihood to Renew
VirtualPBX
Once it works and has retain ROI.....keep it going
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Usability
VirtualPBX
So much easier than our old PBX or any on-prem PBX I have ever used. We were up and running in an hour. Tweaking the caller menus is so easy.
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Alternatives Considered
VirtualPBX
Auto attendant and voice conference capabilities are a good value for SOHO users that need to make a positive impression upon their customers.
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Return on Investment
VirtualPBX
  • We have been able to improve greatly with this software, our communications and interactions with customers improved, and agent performance and productivity improved, which translates into higher profits for the company. It is easy to use this program, so it did not take us long to adapt to it and its functions.
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ScreenShots