TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Upwork

    Score7.4 out of 10
    N/AUpwork headquartered in Mountain View, California offers their eponymous freelance management system (FMS).

    $49.99

    per month

    YouTeam

    Score9.1 out of 10
    N/AYouTeam presents a way to outsource, through offering an outsourcing marketplace and a single point of access to over 500 vetted development agencies, representing a talent pool of 50,000+ contractors across 35 countries. It's also a matching engine that tunes to the user's needs and is designed to deliver precisely the talent sought. Used by: 250+ tech companies across the US, UK, and Europe. 50+ Y Combinator startups. 2 Fortune 500 companies. Backed by Y Combinator and Horizon…N/A
    Pricing
    UpworkYouTeam
    Editions & Modules
    Plus
    $49.99
    per month
    Basic
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    UpworkYouTeam
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    UpworkYouTeam
    Considered Both Products
    Upwork
    No answer on this topic
    YouTeam
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    13 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    12 Answers
    No answers on this topic
    Happy with the feature set
    87%
    Happy with the feature set
    13 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    87%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    12 Answers
    No answers on this topic
    User Ratings
    UpworkYouTeam
    Likelihood to Recommend
    9.1
    (26 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    UpworkYouTeam
    Likelihood to Recommend
    Upwork
    No answers on this topic
    YouTeam
    Without hesitation, we can recommend this program, as it has allowed us to have the best remote staff we have had in the company. YouTeam always responded to any eventuality that may arise and was always attentive to our requirements and demands.
    Incentivized
    Read full review
    Pros
    Upwork
    • Allows us to filter freelancers by location. This is especially important when working across time zones.
    • Upwork is one of the only freelancing websites that actually provides a filter for US based contractors; and they rigorously verify this.
    • Huge candidate pool. You're almost guaranteed to find a few individuals who specialize in whatever you're looking for.
    • Allows both fixed bid and hourly. Each one is useful for different kinds of projects.
    Incentivized
    Read full review
    YouTeam
    • It has very efficient consultants who ask the perfect questions so that the shortlisting of candidates is exactly what we are looking for. I also like that the whole process is done in a maximum of one week. That is, we already have the qualified personnel hired and working in one week.
    • The program gives us in a short time a list of all the candidates, with all the information we need about them, so that we can choose the ones we want to interview.
    • It has a large database of expert engineers in different areas such as big data, web development, applications, and more, so we have benefited from the expert staff they have offered us.
    Incentivized
    Read full review
    Cons
    Upwork
    • In my opinion the worst customer service. It is impossible to contact them via phone, and they are not transparent about their decisions.
    • I feel they don't have the freelance community's best interest in mind. Their focus is on the companies that pay. Freelancers are disposable.
    • They charge ridiculous fees to the freelancers that are the ones that need the money the most because they are the ones starting their businesses. It is like if your employer charges you for coming to work.
    Incentivized
    Read full review
    YouTeam
    • We had drawbacks with some of the selected people, but the YouTeam team quickly helped us with the drawback by providing a new list.
    • In the introductory interview, they overlooked to ask the location; that's why the list they sent was of candidates who did not have the same time zone, making remote work more complicated.
    • Although they guarantee that those hired will stay for an average of 2 years, the truth is that we lost a good employee in less than that time.
    Incentivized
    Read full review
    Usability
    Upwork
    I have earned a lot on Upwork and I would always recommend it to my fellow peers and people who have skills and are looking independently and remotely from the comfort of their home. Once you get successful in developing a good profile on Upwork revenue target are more easier to achieve.
    Incentivized
    Read full review
    YouTeam
    No answers on this topic
    Support Rating
    Upwork
    Support has been great. Rarely have I ever had an issue that has required support but when I have they have been great. I did have to interact with support to confirm my identity and the process was easy and quick and support was helpful to know what I needed to do to accomplish that task.
    Incentivized
    Read full review
    YouTeam
    No answers on this topic
    Alternatives Considered
    Upwork
    Upwork is better suited for finding contractors that you can have ongoing relationships. Compared to Fiverr, it's a much easier process to find qualified designers rather than one-time contractors to design simple things for you. The interface is easier to use as well and the billing management makes it so much cleaner and easier to know how much we're spending and how contractors are logging work hours.
    Incentivized
    Read full review
    YouTeam
    No answers on this topic
    Return on Investment
    Upwork
    • We have gotten close to 50% of all of our clients through the platform.
    • Upwork backs the work done through the platform, so no matter what the client or person you are working with does, you get paid for the work that you do. You aren't left hanging after doing hours of work for a client and then never getting paid for it.
    • Made it easy to communicate with clients from different parts of the world and set up partnerships and agreements in an easier fashion. I would highly recommend it to anyone with a unique skill set.
    Incentivized
    Read full review
    YouTeam
    • The investment is worth it, taking into account that the program is very fast and allows us to save a lot of time; in a few days, we already have, in our ranks, expert developers working for us, increasing our productivity and our profits.
    Incentivized
    Read full review
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