Twilio SendGrid vs. ZeroBounce

Twilio SendGrid is well suited for those organizations who need to send mass emails very often to their prospects and customers and thus may be wary of a reliable tool that can do that without affecting domain reputation. It may be less suited for organizations which do not have say more than 10,000 target prospects and thus may rely only on 1:few ABM for sending emails.

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ZeroBounce is well suited for any project that requires list hygiene. If you're not actively emailing people and checking the response, it can be hard to know where or not their email address is still active or not. ZeroBounce provides a quick and easy way to check those emails for you without actually sending them an email. If there's a current customer list that you want to clean up, you can run it through ZeroBounce and remove anyone that is determined invalid for a better delivery rate.

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• Managing email lists / audiences is easy with features like groups and segments.
• They provide pre-built email templates that are very easy to modify. It is also super easy to create new email templates with their drag-and-drop email builder.
• Provides clear / easy-to-read analytics of email campaigns.
• I can easily import large email contact lists all at once or add a user manually one-at-a-time, when needed.

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Independently Invited by TrustRadius

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• ZeroBounce provides us with not only valid emails but also separates the catch all addresses
• Their security is probably the best in the world
• Their support is exceptionally responsive
• They are more economical than our previous provider

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• Not necessarily their Email API but their email in general - they are currently in beta for automated email sequences but are still bare bones. Much more work is needed before it can be used mainstream and be able to convert everything to SendGrid.
• Helping with warming up our dedicated IP for the best-sending score.
• We seem to hit the promotions folder a decent amount (maybe the IP problem above) and even a lot of their emails hit my spam or promotions folder (whether they be transactional or marketing) which isn't a great sign when trusting an ESP.
• Transactional email sequences would be a huge plus.
• Now that Twilio owns SenGrid, having an integrated platform where you could see all our transactional emails together.
• Better reporting and split reporting between transactional and marketing emails.

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Independently Invited by TrustRadius

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• The Catch-All function for Latin America companies
• The new Catch-All tool timing
• The Output file (I prefer a single .xlsx than a .zip)

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It has the potential to be really cool. However, it feels as if it was created by developers for developers (and I work with developers, yet even for me the instrument was somewhat not easy to use - just read SendGrid's help manuals...) However, if you are into data and your way of thinking is more mathematical rather than lyrical, you'll enjoy this instrument

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I gave it this rating because I think that there's always room for improvement all the time But I think overall ZeroBounce is amazing. So I give it a 9 out of 10 I think I think that would make it a 10 out of 10 Is maybe if the cost is a little bit better or maybe if I understood a little bit more of the value But I think other than that I think it's good. Yeah happy.

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Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.

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We have used ZeroBounce for about 18 months and it works flawlessly. We are able to get all of our questions/issues answered immediately. Felt very comfortable with the product immediately - used their web site which walked us through it and were able to get up and running within minutes. I really haven't had any issues that required support.

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Sendgrid has a lot of features that other providers have and a few more - like the dynamic template builder, which AWS SES doesn't have. We choose the provider based on the scenario of use and the provider we're using. If we're going to be making regular changes to a template, then we'd go with Sendgrid, as the changes will be easier to make and don't necessarily require developer intervention.

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ZeroBounce has better brand value and brand recognition compared to competitors in market. NeverBounce may still do a little better compared to ZeroBounce just because its a ZoomInfo company and has ZoomInfo data to back it up. Pricing need to be improved. Still we chose ZerBounce because it was best in business for email validation.

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Invited by TrustRadius (TR) on Vendor's Behalf

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• As it was cheaper than the transactional service we previously used, it saved costs.
• The API was relatively easy to work with so it helped us ship the service and test it quickly.
• We still use the transactional email service, even though we recognize its limits as it meets our immediate needs.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Not connected to any other email tool which makes you have to buy another tool.
• You can send duplicates through which is not effective.
• Also saves a bunch for cleaning databases for bad emails.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info