Trumpia vs. Webex Connect

Trumpia allows our clients to pick from simple features such as sending a message to many but also allows for more complex messaging through collecting data and data sets to separate departments. The ability to target the audience based on the filters has been very valuable for our customers to get the most out of the platform.

Webex Connect is a necessity for many of our clients, and we have observed that their whole infrastructure is built around it. This proves to be more helpful, when you are working across platforms across multiple apps. Apart from that, managing client onboarding in projects, auto responders, creating channels, creating automated flows, pushing updates to keep them in loop, are some of the features that we use on a daily term. For me, Automation of flows was relatively new, and to see it in action for the first time was an incredibly new experience. Especially the part where I did API integration for our internal chat module.

Incentivized

• Trumpia is very user-friendly and easy to use. I can have a text sent up to a large list within 15 minutes.
• It is very easy to pull text opt ins and opt outs from Trumpia so we can ensure we are always staying on top of those.
• Trumpia is very cost-effective if you are sending only 1-2 texts per month.

Incentivized

• Bot to execute aswers with functions to address diferent scenarios
• Ability to integrate with Apis to bring information to the users
• Connectivity With variety of Channels (Whatsapp, Facebook, E-mail, etc).

Incentivized

• Pausing scheduled messages
• seamless new UI
• Automated formatting of MMS

• A high end application UI suffocates on low end hardware, so a "lite" version should be there
• SDK integration is messy for starters

Incentivized

It is easy to use and I am now familiar with the platform

Incentivized

I would rate a solid 9 in case of usability as it does its work perfectly without any lacks and delays, we are using it for almost 3 years now and have not faced any major bug or issue with it. along with that it's easy to construct a Flow end to end where you just drag and drop icons to make the nodes working together with each other and as well as its learning curve is very simple and can be used by a non tech person also.

Incentivized

We have only used Trumpia since we began sending out promotional text messages back in 2016. We have been very happy with Trumpia therefore we have not had to explore any other providers. The only other option that we may explore in the future is sending out promotional texts messages directly through our CRM and see how that works

Incentivized

Webex Connect has a great user interface and multiple client handling capacity, which makes it stand out from the competition. They also have support from Cisco teams, which is a game changer in this field. They have way more advanced systems than other companies.

Incentivized

• Trumpia has helped us improve our efficiency.

Incentivized

• Customers are more satisfied
• Agility to Post Sales requests
• Cost Reduction because we answer less voice calls
• Reports can be improved

Incentivized