TripIt vs. Upside Business Travel

TripIt is one of those business apps that, while not strictly required, represents a huge quality of life improvement for those of us who travel regularly for work. Capturing your itinerary information in one place, so you have one point of reference is a great benefit. When you couple that with relevant notifications about your itinerary, and an Apple Watch app for quick at-a-glance information about your travel plans, you really can't beat it. Highly recommended.

Incentivized

Upside is well suited for businesses that have to change travel due to unforeseen business forces. It is well suited for small businesses that do not have administrative support needed to accommodate constant change. The Upside tools can be accessed from anywhere and support can take any issues on to help make the trip successful.

Incentivized

• Travel itinerary tracking to see track delays or flight changes (pro version)
• Seat tracker to nab the best seat no matter what class of air travel (pro version)
• Time to airport, train station information (pro version)
• Check in reminder (pro version)

Incentivized

• Upside Business Travel makes it easy to compare prices for hotels and flights.
• Upside Business Travel has a great rewards program and this is a nice incentive for those using the program.

Incentivized

• Some addresses sometimes do not load (But this is becoming rare these days)
• Add some color to the icons (again minor improvement)
• Ability to create cross destination group trips with different cities to have a full overview of the trip and crossover points

Incentivized

• Booking travel for non-employees or invited users *could* be easier, but it's not that bad.
• Adding support for AA Business Extra number as part of company profiles, but they manually check all of our AA reservations to add it.

Incentivized

I have been using it for a while now and I did renew it every year because it is the best way for me to keep my travel plans in one place with easy visualization

Incentivized

It is very easy to use and you can combine with Apple Watch por easier usage. Also, it can be synchronised with your gmail for automatically update your travel plans and that ways is even more helpful.

Incentivized

Ive only had the receipt scan feature crash 1 time; no other issues- in fact the app is more on top of details than I am!!

Incentivized

pages load fast, notifications are great. up to minute. after deboarding- my next steps are displayed. Syncs with the hotel & frequent flyer rewards programs too.

Incentivized

This rating is solely based on information I've gotten for TripIt's self-help options. I've never had to contact them directly for support. Nonetheless, their online FAQ and knowledgebase have provided answers to all the questions I've had, including the lack of a boarding pass feature that I mentioned earlier in my review. All in all, I've had no issues here.

Incentivized

The support from Upside Business Travel is absolutely amazing. Immediately after you book a flight, you get an email from your representative. You can contact them at any time and get them to help you with anything you need or answer any questions. I have used the support before to get an earlier check-in, change flights, and add a night to my stay.

Incentivized

Set up clear workflows & processes for the masses! No problems with software, only end users...haha

Incentivized

I haven't evaluated any others. I have been happy with TripIt so I have not felt the need to find others. I am not really aware of any others. I might eventually looks at others if TripIt stops coming up with enhancements. I have no plans to search yet.

Incentivized

I've used Concur and Egencia in other companies. Upside is more user-friendly than Concur, which can sometimes be complicated with the number of menus you have to go through. It's so far ahead of the experience I had with Egencia, I can't even describe it. Egencia's customer service was hit or miss - to the point of being a running joke among the assistants. I've never had a problem with Upside's customer service.

Incentivized

Tripit is working great for everyone, each department meeting both company and individual needs.

Incentivized

• Comfort of mind is a huge personal positive impact.
• When a work-related emergency occurred, the co-workers could know if someone would be able to answer a phone call or were in the middle of a flight.
• No negative impact unless a co-worker didn't use it when traveling - disrupted the team more than we expected.

Incentivized

• It has streamlined the process for booking travel for our company.
• They send me reports instead of me having to create them on my own.
• It saves time at every turn.

Incentivized