Trend Micro Smart Protection Suite, with XGen vs. Watchguard Endpoint Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Trend Micro Smart Protection Suite, with XGen
Score 6.0 out of 10
N/A
Trend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific applications (e.g. Office 365, Skye, Sharepoint, etc.) and web security gateway for extended capabilities.N/A
Watchguard Endpoint Security
Score 8.8 out of 10
N/A
WatchGuard EPDR (formerly Panda Adaptive Defense 360) combines next-generation antivirus protection, endpoint detection and response (EDR), patch management, content filtering, email security, full disk encryption, and more, into one package. The platform touts a unique zero-trust security service that certifies the legitimacy and safety of all running applications thanks to a combination of automated, AI-driven processes and investigation services provided by a team of malware analysts.N/A
Pricing
Trend Micro Smart Protection Suite, with XGenWatchguard Endpoint Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Trend Micro Smart Protection Suite, with XGenWatchguard Endpoint Security
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Trend Micro Smart Protection Suite, with XGenWatchguard Endpoint Security
Features
Trend Micro Smart Protection Suite, with XGenWatchguard Endpoint Security
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Trend Micro Smart Protection Suite, with XGen
9.7
Ratings
12% above category average
Watchguard Endpoint Security
8.3
Ratings
3% below category average
Anti-Exploit Technology10.00 Ratings8.30 Ratings
Endpoint Detection and Response (EDR)10.00 Ratings8.60 Ratings
Centralized Management10.00 Ratings7.50 Ratings
Hybrid Deployment Support8.00 Ratings8.00 Ratings
Infection Remediation10.00 Ratings9.00 Ratings
Vulnerability Management10.00 Ratings7.70 Ratings
Malware Detection10.00 Ratings8.60 Ratings
User Ratings
Trend Micro Smart Protection Suite, with XGenWatchguard Endpoint Security
Likelihood to Recommend
10.0
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(0 ratings)
Usability
-
(0 ratings)
8.1
(0 ratings)
Availability
-
(0 ratings)
8.7
(0 ratings)
Performance
-
(0 ratings)
8.5
(0 ratings)
Support Rating
8.7
(0 ratings)
8.3
(0 ratings)
In-Person Training
-
(0 ratings)
10.0
(0 ratings)
Online Training
-
(0 ratings)
7.6
(0 ratings)
Implementation Rating
-
(0 ratings)
7.6
(0 ratings)
Configurability
-
(0 ratings)
9.1
(0 ratings)
Ease of integration
-
(0 ratings)
8.7
(0 ratings)
Product Scalability
-
(0 ratings)
8.7
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.7
(0 ratings)
Vendor pre-sale
-
(0 ratings)
8.6
(0 ratings)
User Testimonials
Trend Micro Smart Protection Suite, with XGenWatchguard Endpoint Security
Likelihood to Recommend
The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.
Read full review
We offer Watchguard Endpoint Security as a low cost alternative to Sophos Endpoint. As such, I would recommend this product to anyone with a customer with that same sort of mindset. It would also be appropriate for customers with a more 'basic' environment as configuring profiles is far less in depth compared to Sophos.
Read full review
Pros
  • Provides better integration across multiple platforms.
  • Automatic and re-settable time for scan.
  • Includes a message security gateway for specific applications like Office 365 SharePoint.
Read full review
  • It does an excellent job of detecting and preventing threats
  • It uses global intelligence to reduce the time and effort I need to spend performing security operations
  • It is lightweight and easy to deploy to client computers using a single agent for all modules
Read full review
Cons
  • Multiple agents for different pieces of the software and they don't talk.
  • Mac install is super difficult and if I update the OS on a Mac it breaks the OS if Trend Micro Smart is not compatible with that version.
  • Communication drops to the server randomly and has to work with tech support to get it working again.
Read full review
  • As with any application of this nature, it can block processes or other suspected security risks that are actually safe.
  • While easy to use, it sometimes provides less learning opportunities for less experienced staff who are not as well-versed in these applications.
Read full review
Likelihood to Renew
No answers on this topic
I will definitely renew the software licenses on all our clients when they expire.Again, I have never worked so well with antivirus software before today. Watchguard is an extremely adaptable software to our business needs and I don't think I want to try other solutions that the market offers
Read full review
Usability
We deployed the trial version of Trend Micro Smart Protection Suite, with XGen. The trial was applied to 3 users including one from accounts to check all angles. Considering the overall performance, as detailed in prior specifics, we found it to be a very close contended to Spybot-Search and Destroy, that we have been using since 10++ years. In fact, since the later does not have an andriod app, we are, most likely, shifting to this product after locating and evaluating 2-3 close competitors. Our experience with Trend Micro Smart Protection Suite, with XGen began with its free "Trend micro housecall" around 8 years before. The minuses - 1. It does seem to be a little more resource intensive vs. Spybot search and destroy 2. The absence of cookie cleaning and associated tiered options (the kind of cookies I want to retain or delete) is one big gap
Read full review
Easy and intuitive MSP management portal to manage all of your clients from a single pane of glass. Policies can be pushed down globally or individually based on needs. The client portal allows access to their tenant information and installs only which is nice if you are working with clients who might have an internal person or an IT team that also wants access to things to manage themself.
Read full review
Reliability and Availability
No answers on this topic
The software is 100% managed on a cloud platform that can be managed via an account even if they are not present within the company network where the software is installed, I even always opened the control panel on the browser of my smartphone to monitor the situation.I have never experienced any abnormal software crashes
Read full review
Performance
No answers on this topic
The only annoyance I complain, if we want to be picky, is the fact of the constant disconnections from the control panel.Every about 4 hours the account logs out even if I set the "remember this device" flag; having said that I have not noticed neither slowdowns nor conflicts with other software
Read full review
Support Rating
I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
Read full review
I gave it a 10 because I compare it to air conditioning. I need it to work every day, 24/7. I need it to be reliable and not something that requires a ton of interaction from staff to make sure it works every day. In addition, I should be able to run other things at my house when the AC is on. Panda fits that description.
Read full review
In-Person Training
No answers on this topic
Trainer was excellent, knew this product in-depth.
Read full review
Online Training
No answers on this topic
The training was very helpful. It demonstrated how to configure the service for initial install, items to monitor, and how to set up for ongoing protection. Hands on training is more helpful but this is a good starting point
Read full review
Implementation Rating
No answers on this topic
Implementation shouldn't present any problems in standard office environments. In environments with development teams, however, caution is needed. If zero trust is enabled, mechanisms must be in place to ensure that internal software isn't classified as a false positive (software certificate, exception folder, etc.)
Read full review
Alternatives Considered
1. Spybot-Search and Destroy does not have an andriod app - its definitely lagging behind here since a non-tech user like me would want a single brand for both - the computer and the smartphone 2. Spybot, on the other hand, has remarkable depth in pulling out the deepest malware - noted since 10++ years 3. Spybot is also relatively "lighter" for the computer and fits in extremely comfortably on windows 7 units with just 3GB RAM ("dumb terminals")!
Read full review
Way back in the day, I have used Norton end point security and really did not like the speed at which it tried to do its job. I know I am dating myself here. WatchGuard Endpoint Security, I feel, is light years ahead of Norton's product. WatchGuard Endpoint Security is FAST, ACCURATE, and truly an enterprise product.
Read full review
Scalability
No answers on this topic
With the implementation of watchguard (at the beginning Panda Endpoint, but it is the same) I was able to insert in the control panel all the unauthorized software previously installed by colleagues without any authorization from the various department heads.Now any licensed software goes into lockdown and can be unlocked from the control panel
Read full review
Return on Investment
  • The product is worth the investment our organization made.
  • Management is happy with the investment on the product.
  • We also feel proud while communicating our security solutions to our clients.
Read full review
  • By committing to go all in on Watchguard Advanced EPDR across our whole client base, we maximized our price position - enabling us to offer the best endpoint security at a price better than what lesser competitive products cost.
  • Leveraging Watchguard Endpoint Security as part of our unified platform strategy provides better integrated security, managed through Watchguard's cloud architecture. This significantly reduces our cost to deploy, manage, and support our client's. Our improved security offering, better delivery, and stronger price position has helped us achieve 56% growth in our managed services business over the past 18-months.
  • Organizations that have disparate cyber security products often require specialists for each solution in their stack. Watchguard provides outstanding training resources that equip our entire technical staff - significantly improving our service delivery while lowering our overall cost of business.
Read full review
ScreenShots

Watchguard Endpoint Security Screenshots

Screenshot of Main dashboardScreenshot of PUPs activityScreenshot of IoAs Panel- Threat Hunting ServiceScreenshot of Service provider-TrialsScreenshot of Endpoint Risks DashboardScreenshot of Program Blocked By Advanced Security Policies