Trend Micro Smart Protection Suite, with XGen

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Trend Micro Smart Protection Suite, with XGen
Score 6.0 out of 10
N/A
Trend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific applications (e.g. Office 365, Skye, Sharepoint, etc.) and web security gateway for extended capabilities.N/A
Pricing
Trend Micro Smart Protection Suite, with XGen
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Trend Micro Smart Protection Suite, with XGen
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Trend Micro Smart Protection Suite, with XGen
Features
Trend Micro Smart Protection Suite, with XGen
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Trend Micro Smart Protection Suite, with XGen
9.7
Ratings
12% above category average
Anti-Exploit Technology10.00 Ratings
Endpoint Detection and Response (EDR)10.00 Ratings
Centralized Management10.00 Ratings
Hybrid Deployment Support8.00 Ratings
Infection Remediation10.00 Ratings
Vulnerability Management10.00 Ratings
Malware Detection10.00 Ratings
User Ratings
Trend Micro Smart Protection Suite, with XGen
Likelihood to Recommend
10.0
(0 ratings)
Support Rating
8.7
(0 ratings)
User Testimonials
Trend Micro Smart Protection Suite, with XGen
Likelihood to Recommend
The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.
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Pros
  • Provides better integration across multiple platforms.
  • Automatic and re-settable time for scan.
  • Includes a message security gateway for specific applications like Office 365 SharePoint.
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Cons
  • Multiple agents for different pieces of the software and they don't talk.
  • Mac install is super difficult and if I update the OS on a Mac it breaks the OS if Trend Micro Smart is not compatible with that version.
  • Communication drops to the server randomly and has to work with tech support to get it working again.
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Usability
We deployed the trial version of Trend Micro Smart Protection Suite, with XGen. The trial was applied to 3 users including one from accounts to check all angles. Considering the overall performance, as detailed in prior specifics, we found it to be a very close contended to Spybot-Search and Destroy, that we have been using since 10++ years. In fact, since the later does not have an andriod app, we are, most likely, shifting to this product after locating and evaluating 2-3 close competitors. Our experience with Trend Micro Smart Protection Suite, with XGen began with its free "Trend micro housecall" around 8 years before. The minuses - 1. It does seem to be a little more resource intensive vs. Spybot search and destroy 2. The absence of cookie cleaning and associated tiered options (the kind of cookies I want to retain or delete) is one big gap
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Support Rating
I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
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Alternatives Considered
1. Spybot-Search and Destroy does not have an andriod app - its definitely lagging behind here since a non-tech user like me would want a single brand for both - the computer and the smartphone 2. Spybot, on the other hand, has remarkable depth in pulling out the deepest malware - noted since 10++ years 3. Spybot is also relatively "lighter" for the computer and fits in extremely comfortably on windows 7 units with just 3GB RAM ("dumb terminals")!
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Return on Investment
  • The product is worth the investment our organization made.
  • Management is happy with the investment on the product.
  • We also feel proud while communicating our security solutions to our clients.
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ScreenShots