Trend Micro Email Security vs. Trend Vision One Email and Collaboration Security

Trend Micro Email Security is really a good tool to protect email from cyber attacks and provide end-to-end email data security. The encryption function is amazing. The anti-malware function is really helpful it's performed real-time email scanning.

Incentivized

Cloud App Security blocks all incoming bad emails and drive files without interacting with the portal or having to worry about anything coming through. It demonstrates its ability to work in scenarios where overhead is limited. It could have some improvements in the way where more options are given in the config to make bypass rules or exclusions.

• Policy creation and customization are quick and easy for both inbound and outbound emails.
• Logs are easy to search.
• End user email quarantine digests are convenient.

Incentivized

• Protects the organization from ransomware and business email compromise.
• Integrates well with Office 365 without compromising on performance and security.
• Easy to manage.

Incentivized

• Take less memory resources, so the computer does not slow down.
• More frequent product updates.
• Make it easier to set up.

Incentivized

• Their web-support is not very clear, even though phone support is fine
• Remote endpoints that don't have a strong or constant internet connection frequently report as offline - kind of annoying
• Their settings don't seem to be mapped out very clearly, so there is a lot of hunting to find the right one to change

Incentivized

The product really does everything it can and offers it very simply. In other words, after using it for many years like us, it feels as if the email system could not exist without Trend Micro Email Security. Using email in a corporate structure without this or any other product is the job of brave people.

Incentivized

Only a 9 if the product become completely unaffordable. Covid-19 has adversely affected Higher Ed budgets, if that should happen I would lobby hard to find cuts elsewhere...TrendMicro CAS is a necessary tool for any business to have!

Incentivized

While Trend Micro Email Security provides enhanced email security capabilities to mitigate most email threats one of the major draw back was certain filters do not provide a wider time frame for searches within a single search.

It is very easy to implement the policies and get around in the platform. It is easy to release from system quarantine if something inadvertently gets added. The Dashboard has a lot of really good info around the types of detections over last 24 hrs, 7 Days, or 30 Days. It would be nice if when doing log searches, one could search all of the "types" at one time. Types include things like Quarantine, Ransomware, Virtual Analyzer, etc.

Incentivized

Has always been available for us in 2+ years...100% uptime thus far

Incentivized

On the desktop/laptop it works flawlessly, just need a mobile friendly site or an app to support a workaholic like me

Incentivized

As a reseller, it can be difficult to locate the appropriate support number to call, however, once a case has been opened for a support request, it is generally resolved fairly quickly.

Incentivized

Trend Micro Cloud App Security’s support has been highly competent and thorough when we have needed their assistance. Their support has been quickly dispatched, both through telephone and Email, while answer our questions and providing the “inside baseball” answers we have wanted when discussing the why and how of certain issues. When it came to implementation, their support sat through us as we deployed agents and took us on an adventure few implementations have.

Incentivized

It's a simple solution to configure and monitor, you just need to edit records in dns and spf. there are pre-set security rules that can be modified and implemented very simply.
You can quickly check the path of an email and the rules that checked the email to understand the cause of the block

It is cheaper than most other business antivirus/malware that I have used before, and has a smaller footprint on endpoints. It also seems to have fewer false positives. It is very easy to install compared to others, and has a solid web-based control panel for administering users accounts. It is very easy to monitor our remote users and apply policies or scans even when they are off-line.

Incentivized

• eliminating the threat before it enters the organization makes the network more secure
• You don't have to check all PCs when a user clicks on a fake link because the email is delete before.
• eliminate spam and ads

• CAS gives us peace of mind knowing the file systems we rely on in the cloud are protected the same way they would be if they were sitting in our office. This leads to a reduced risk of downtime that could otherwise limit us from being able to properly support our customers.

Incentivized