Trend Micro Cloud One - Application Security vs. Trend Vision One Endpoint Security

Scenarios where it's well suited - 1) AWS cloud environments where application security and ZTN is a must. 2) One-stop-shop for centralized discovery of apps/workloads. 3) Custom reporting client needs. 4) CI/CD pipeline - easy to design DevOps cycles.

Incentivized

I think Trend is well suited for businesses that need an all-in-one malware/antivirus/EDR solution. It works well and runs smoothly in the background not hindering the users. Our only issue with it is the use of it and secure browsers for state testing. The EDR wants to automatically blocked the use of secure browsers setup by the state.

Incentivized

• Easy integration with AWS environment
• holistic protection - workload and network security
• Monitoring capabilities - SIEM tools which helps in RCA analysis.

Incentivized

• End point implementation: the roll-out of Trend Micro was extremely easy!
• Server/Device policies: creating both endpoint and server device policies is something we were looking for in a system, since we have a variety of both endpoints with users, as well as several unattended servers needing specific limitations.
• License Management: removing Trend Micro from machines before destruction or retirement is done in a pinch. There's no struggling to free up an unused license

Incentivized

• Found a tad difficult in case of hybrid cloud environments - VMware specific etc
• API calls did not work well with only a few applications ( SNOW etc), most of it is fine
• Professional services / Support - dedicated customer support should be more proactive, flexible

Incentivized

• Only thing I would have to say that's negative is the reporting aspect. Basic reporting is good but still lacks some details. This is a problem with many of the software vendors I have encountered in the past as well. Reporting is still much better than most.

Incentivized

It is very easy to stick with a vendor year after year, and it is also easy to see the faults in a product and want to change. This is the first time I have renewed with an antiviurs provider as others have been less than ideal and caused issues where there were none before, so while it isn't perfect, it is the best of the bunch currently and I am hopeful that it will continue to improve in future versions.

Incentivized

The dashboard is user-friendly and allows for an IT admin to quickly deploy the software. The users do not even notice the program running in the background. From the dashboard the IT department can monitor all the workstations for issues and maintain good health of the network.

Incentivized

It has been difficult at sometimes, the support people at one point told me that they couldn't tell me information about OfficeScan because it was knowledge that was passed down from engineer to engineer. The issue was that if you used the msi for the install any further installs would require the msi to have the same exact name or else the install fails and corrupts the install. This information is not listed anywhere on trends website. Support kept trying to get me to use the exe for installs instead, but we use SCCM and msi's work better. We had to write a script to come up with a solution so that we could uninstall the software and install the new software. Trend did provide the technical expertise to help with the script and had us work with one of the developers in order to resolve that issue. So they did fix their screw up but it took a while and several complaints.

Incentivized

1) flexible customer support and PoV assistance as compared to other vendors 2) Quick TAT turnaround, and easy sampling - Automation features are smooth to use and leverage 3) Our client was interested in this solution since they heard it from one of their other partners from USA - So, this solution was already a step ahead, we just had to pick it up and get used to it

Incentivized

When comparing trend micro apex one to Symantec Endpoint Protection there is a definite and stark difference. Symantec cannot find or stop viruses but it has an easy to use agent upgrade management system. On the other hand Trend micro seems to find and stop numerous viruses including things that are not viruses. And the upgrading used to be an issue but it is supposed to be better now, in apex one

Incentivized

• Our single PoV helped few customers already - RoI return - Excellent
• GTM strategy - Go to Market worked - Saved potentially 500k USD minimum for client - within few months
• Allianz assistance - client support in planning helped to further smoothen the RoI cycle, we have planned upto FY 23 for our healthcare client

Incentivized

• Since the product is a full suite of protection rolled into a single product, we've seen ROI through cost reduction and simplified management. And while we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.
• While we haven't measured performance, one would logically assume that systems will perform better with a single product installed vs several.

Incentivized